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Forums » US Telco Support » Verizon » Verizon Fiber Optics » Please help, Wireless setup problem.
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to haydun78
Re: Please help, Wireless setup problem.

OK. A little more to go on now.

1) When you followed steps 3.1 - 3.2, the router will bring up the Wireless Status page. You should setting similar to the following:

Radio Enabled: YES
SSID: (per label)
Channel: Automatic
Security Enabled: YES (with values for one of the following)
WEP 64-bit: xxxxx
WEP 802.1x: xxxxx
WPA: xxxx
SSID Broadcast: Enabled
MAC Authentication: Disabled
Wireless Mode: Mixed accepts 802.11b and 802.11g connections

If any of these settings need to be changed, click on Basic Security Settings on the left, make the changes, click APPLY.

#1) If Radio Enabled showed NO, Select ENABLE Wireless.

#4) For troubleshooting purposes only, select WEP OFF.

If you changed either of these click APPLY.

Select Advanced Security Settings from the left menu.
Under Level 2, click on SSID Broadcast. Select ENABLE. Click APPLY.

Hopefully, you should now see your SSID on the laptop's Available Networks display. If still you can not see the SSID from the laptop at this point, you have a wireless issue. How far is the laptop from the router? i.e. How many floors / walls? Try using a specific channel, rather than the default channel.

REMINDER: At this point you are running with NO wireless security. Be sure to re-enable security, or disable wireless altogether when you are through troubleshooting.

If you able to connect with no encryption, you probably have an encryption issue. Try turning on various levels starting with WEP, and moving up to higher levels as you are successful.

haydun78

join:2008-03-30

1 edit


It's no use, it'll never work.

Oh, and the router is no more than 8' from my laptop.


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
If I'm reading that screen shot correctly, RADIO ENABLED = NO.
Wireless ain't gonna work, if it ain't turned on.

From earlier post:
1) Click Basic Security Settings on left menu.
2) Select ENABLE Wireless.
3) Click APPLY.

Rickeo

join:2008-01-26
reply to haydun78
Talk about giving up to easily!

Judging from the SS you posted, wireless is turned off in you're router. Here is a hint. TURN IT ON. lol... They you should see it in Vista's wireless network browser.

haydun78

join:2008-03-30


2 edits
reply to More Fiber
That is just it though, thought I mentioend that. Oractually, I left a screen shot of it saying it was off. I did place it on enable, then then hit apply. It ALWAYS goes back to shutting it off. The light on the router never goes to "wireless".

I am sorry, hope you guys do not get angry about this, I am trying my best. Perhaps I am just making the settings on my laptop incorrect.. I will try again.

*Ok, I just did the setup manually, this is what I got..

(sorry if the size is wrong I dunno how to make it look better)
*To the above post, I am not just giving up easy, I have been trying to do this for hrs now, days actually..


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

What do you mean "It ALWAYS goes back to shutting it off."? Are you saying the Actiontec changes the RADIO ENABLED setting by itself from ON to OFF after you have turned it on? How long does it take to do that? If that is truly what it is doing, I think you have a bad router and suggest your call VZ for service.

The screen shots in your last message are too fuzzy for me to read clearly. I looked at them using 400% magnification and I could not swear if the SSID and WEP keys were the same or different.

Did you try turning encryption off? If so, What happened?

haydun78

join:2008-03-30

1 edit
Yes, I hit the reply button, after enabling the wireless.
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