neufuse
join:2006-12-06
Indiana, PA
 ·Comcast
 ·Verizon Online DSL
| [E-mail] setup initial email
Ok how in the world do you set up your initial e-mail account on comcast now days? I put the CD that came to do the account setup prodecure but it comes back on the thing with Call 1-800-comcast error type CD-5.0.0_RC7-6-005 ERROR 404 Sever page not found... but when I call they tell me use the cd... ugh.. how do you set up this thing? |
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neufuse
join:2006-12-06
Indiana, PA | The address that isn't found after using a network sniffer is
»https://ppactserv.comcastsupport.com |
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settings
@verizon.net | Try here for email settings
»www.comcast.com/Customers/FAQ/Fa···atId=195 |
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neufuse
join:2006-12-06
Indiana, PA | Right now I still need to make my initial account!... :\ |
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yurkinator
join:2007-07-30
Newark, DE | If you are already online and surfing with your comcast connection you should already have an email address. You need to call them and ask what it is and ask to have your password reset. |
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neufuse
join:2006-12-06
Indiana, PA
·Comcast
·Verizon Online DSL
| reply to neufuse
they claim there is not e-mail set up and to use the CD that came with our kit to set it up... ugh... told them it doesnt work... they tell me "other people are activating fine with the kit"... well it doesnt work here and doesnt work at a friends house on comcast either... just 404 errors... :\ |
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bigchris
Do Not Shoot The Messenger
Premium,MVM
join:2002-04-29
Leesburg, VA | Are you trying to setup your Comcast identities and server accounts, or trying to setup your local client? |
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neufuse
join:2006-12-06
Indiana, PA
·Comcast
·Verizon Online DSL
| I am trying to create the initial e-mail account... this has nothing to do with client end stuff... just to create an e-mail account on their server... right now we have zero... and the CD that came with the self install kit does not work and it claims that is how you do it and comcast support says to use the CD which... well um doesn't work... |
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yurkinator
join:2007-07-30
Newark, DE | reply to neufuse
Call them back again. Insist that they fix the issue because if you are already online and surfing that CD will never work. |
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