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Forums » User Groups » Companies beginning with A » Astound Broadband » I'm done
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kenward1

join:2000-01-05
San Mateo, CA
I'm done

Well, I think this is it. I've signed up for AT&T U-verse, the install is set for 4/15.

gtojim

join:2002-03-18
Concord, CA
Please let us know how you like it.

Good luck to you

kenward1

join:2000-01-05
San Mateo, CA
Will do.

kenward1

join:2000-01-05
San Mateo, CA
And this is why I'm leaving.

gtojim

join:2002-03-18
Concord, CA
·VOIPo

I can sometimes match your download speed during peak hours.

Your upload speed is 50% faster than Astound/Wave customers in the Concord/Walnut Creek area. The 768K upload plan has a 500k upload cap for East Bay customers.

Good luck with your new provider, please let us know how things work out for you.

gtojim

join:2002-03-18
Concord, CA
·VOIPo

Kenward1

Speed test just before midnight, less than 1/2 the advertised speed.

Please give us an update after AT&T is installed.

kenward1

join:2000-01-05
San Mateo, CA
Still getting installed with U-verse but here is the initial test with my wife working from home.

kenward1

join:2000-01-05
San Mateo, CA
·Astound Broadband
·AT&T U-Verse

reply to kenward1
The install is completed, as far as the internet and TV. They have to come back to install the phone in a couple days I had to call Astound to release my phone numbers a couple days ago so that may have slowed things a bit.
So far the only glitch appears to be the fact that AT&T blocks port 25 so I can't send any work email. There is a way to request that the block be removed, which I have done. We'll see.

gtojim

join:2002-03-18
Concord, CA
·VOIPo

reply to kenward1
Thank you for letting us know about your progress so far. I hope you can drop by again and let us know if your speed remains stable.

Included is tonights speed test. Seems Astound/Wave gave us East Bay customers a little speed increase. I'm now on the 10mb/768k service plan. Very recently it was 8mb/768k. 768 uploads are still capped at 500k.

Thanks again and good luck to you and yours.

kenward1

join:2000-01-05
San Mateo, CA
Thanks, I'll give an update or two as time goes by.

kenward1

join:2000-01-05
San Mateo, CA
·Astound Broadband
·AT&T U-Verse

reply to kenward1
Well, I've been on U-verse since Tuesday late afternoon and like it. The TV is very good, better than Astound and the internet is stable with good speed results.

gtojim

join:2002-03-18
Concord, CA
reply to kenward1
Kenward1

Thank you for making the time to provide an update. I might be making the switch.

Good luck to you

gtojim

join:2002-03-18
Concord, CA
·VOIPo


kenward1

join:2000-01-05
San Mateo, CA
This has been steady since I made the move. You might want to consider U-verse if it gets to you.

kenward1

join:2000-01-05
San Mateo, CA
reply to kenward1
I returned my STBs to the storefront in San Mateo today. The staff didn't ask or apparently care why I was leaving their service. Just another reason to leave.
Forums » User Groups » Companies beginning with A » Astound Broadband


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