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Sprint CEO Says Problems are Fixable > Customer Service Symptom of Larger Problem

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StarFish267

join:2005-11-25
Fort Worth, TX

reply to jc100

Re: Customer Service Symptom of Larger Problem

1. Billing Errors.
" This is not a customer service issue but a billing platform setup programing issue, from the systems and tools that are used for this. "
2. Account Problems.
" Again this is the same not a customer service issue, but a billing platform issue."

Have Sprint customers sign a petition to dump Amdoc's as there software provider and get a more reliable programmer to run all the systems.
to forum · permalink · 2008-03-31 09:08:33 ·
Forums > Sprint CEO Says Problems are Fixable

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