  sbrook Premium,Mod join:2001-12-14 H0H 0H0
·Rogers Hi-Speed
Host: Rogers Bell Canada
1 edit | reply to intelcurio Re: Bell shareholder report re Bell Throttling (was inter. blog.
Normally they don't report so specifically on specific business operations like this in shareholder reports. We'd normally expect to see this simply as "due to operational limitations in the internet service we expect higher than normal churn." Thisis very specific. |
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  DKS Damn Kidney Stones Premium,ExMod 2002 join:2001-03-22 Owen Sound, ON clubs:
·Bell Sympatico
| said by sbrook :Normally they don't report so specifically on specific business operations like this in shareholder reports. We'd normally expect to see this simply as "due to operational limitations in the internet service we expect higher than normal churn." Thisis very specific. It also supports your contention that Bell reached a crunch point with the projected roll-out of IPTV. -- Need-based health care not greed-based health care. |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0
·Rogers Hi-Speed
Host: Rogers Bell Canada
| I'm actually astounded at the amount of information they leaked in that single paragraph.
1) We can't recover costs due to competitive pricing.
2) We need to increase our infrastructure for video
3) We've slowed down (paced) FTTN (ADSL2+) roll out.
4) We're throttling
5) We changed the packages knowing they'd piss customer off (Total Internet) and these new packages were clearly to reduce costs.
6) We may not even achieve the reduction in bandwidth they wanted on the internet side in spite of throttling and Total Internet packaging. |
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  DKS Damn Kidney Stones Premium,ExMod 2002 join:2001-03-22 Owen Sound, ON clubs:
·Bell Sympatico
| Gets better
quote: Data High-speed Internet net activations (thousands) (3) (4) 2007 - 124 2006 - 154 2005 - 254 High-speed Internet subscribers (thousands) (3) (4) 2007 - 2,004 2006 - 1,877 2005 - 1,723
(3) In 2007, we reduced total net activations for 2007 by 11,000 and for 2006 by 3,000 to correct for customer churn adjustments in 2007 and 2006.
(4) In 2007, our high-speed Internet subscriber base was increased by 18,000 to adjust for prior-year deactivations related to a major upgrade of our order management system. In addition, our high-speed Internet subscriber base was decreased by 15,000 to adjust for the removal of customers who had no network usage in 2007.
I don't think we have seen those kind of exact numbers before, either. -- Need-based health care not greed-based health care. |
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  DKS Damn Kidney Stones Premium,ExMod 2002 join:2001-03-22 Owen Sound, ON clubs:
·Bell Sympatico
| reply to sbrook And here is where it's going. FTTN and 40 megs down, depending on demand and willingness to pay.
Under Strategic Priorities
quote: Grow Broadband We will continue to invest in advanced network enhancements, such as the continued deployment of fibre-to-the-node (FTTN) technology, in order to meet increased usage demands in a multi-media rich environment and to improve DSL network performance. FTTN will enable speeds of up to 26 Mbps. In the future, as consumer demand for bandwidth-intensive applications increases, we believe that FTTN bandwidth speeds can be increased to more than 40 Mbps through techniques such as shortening VDSL loop lengths and bonding twisted-pair copper telephone lines. Our objective is to migrate high-speed Internet customers to FTTN based on demand and willingness to pay for more speed. We also aim to develop and launch targeted marketing initiatives to further grow IP connectivity sales among business customers and to more aggressively monetize usage of our broadband networks. At year-end, Bell had deployed 4,828 neighbourhood nodes through its FTTN program.
-- Need-based health care not greed-based health care. |
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  DKS Damn Kidney Stones Premium,ExMod 2002 join:2001-03-22 Owen Sound, ON clubs:
·Bell Sympatico
| reply to sbrook And more:
Cable hurt.
quote: The number of high-speed Internet subscribers increased by 154,000 in 2006, compared with 254,000 in 2005, bringing the total subscriber count as at December 31, 2006 to 1,877,000. Our primary focus in 2006 was to up-sell customers to higher-speed products in order to increase ARPU, drive subscriber growth through expanded use of hardware offers and reduce customer churn. Sympaticos subscriber growth in 2006 was adversely affected by the impact of ongoing aggressive price discounting on multi-product bundle offers from the major cable operators in our markets. Moreover, the significantly higher number of net additions in 2005 was driven by the introduction of our Basic Lite service offering in the Ontario market and by substantial footprint expansion. A major upgrade to the Sympatico order management system during the fourth quarter of 2006 also negatively impacted the sales process within our retail channels and at our contact centres.
-- Need-based health care not greed-based health care. |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0 | Gotta love this "order management system" that caused a loss of subscribers ... this is weird! Do they mean loss of potential orders that the phone and chatbox people couldn't get because customers didn't want to be pushed that way???? |
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