 Tig3
join:2006-06-29 Greely, ON
·Xplornet
·Primus Telecommuni..
·Primus Talkbroadband
·TekSavvy Solutions..
·Xplornet
| Contacting level 2 technician
"EDIT March 2008: Tech support is better when you call directly a level 2 technician" Level one will suck the life out of you before they help you solve a problem. I have learned to live with or work around problems. How does one contact level 2 directly? |
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 ohmer
join:2003-08-06 Quebec, QC
·TekSavvy Solutions..
·Primus Talkbroadband
·Mega Qubec
1 edit | A level 2 tech left a message on my voicemail after I called several time to tech support for a dtmf issue. After some tests that all failed I called him again and he replaced for free my linksys ata by a dlink one (even if I purshased the ata). Since that, I didn't had any problem with my primus line. |
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