jordanair
join:2000-08-15
Wylie, TX
1 edit | ATT Email powered by Yahoo
I named this post as such because the "powered by Yahoo" part will be added to the brand in the near future. But the topic is due to the current email situation most are posting about. The correct security changes that Yahoo has implemented are affecting in large part users that have been using the yahoo servers SMTP credentials for outgoing mail but a hosted POP server for their incoming mail. in this case they will configure their email client with a reply to address other than the ATT/yahoo address. so when the recipient replies it will be sent the the POP address configured for the the senders client. in the past this has not been a problem , however now yahoo has plugged a hole in their software that is causing havoc with this. The culprit has business users taking advantage of the free account by configuring hundreds or more 3rd party accounts to flood through the yahoo servers. What yahoo has effective said id that even for business users the free account were not meant to substitute for hosted pop and SMTP domains and servers. For the enduser to fix this issue requires them to register or verify the address in the mail options page on the Web mail portal page, however you can only do that for 10 POP address's. Also until this latest update a customer was able to configure his client with both the POP and the SMTP for ATT/yahoo's servers but his login credentials for his hosted mail servers in some cases and receive and send mail some have been doing this for years and as you can imagine most home users will not be affected by this..one fix for these customers is to use only their POP and SMTP server information if they have both, but I know quite a few only purchase POP accounts, or they can host their own email Exchange servers. Now is this the only issue arising from the security patch I don't know but I can tell you I only receive 1 call today on an actual DSL issue , the rest were Error 553especially id and outlook or outlook express client was used. The other fix is to go through the address verification steps link that is referred to in some of the error messages. it is not hard to do but I would opt to have my own 3rd party servers... if anyone needs any particulars I can try to help on this forum, I am not on the Direct forum but what I can do is if one of the Forum techs want my User ID for a contact @ Tier2 I will give it to them... |
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IHateYahoo
@sbcglobal.net
| Not only do you need to register the POP address in the mail options page, you are restricted to all lower case letters. If you use "FirstLast@MyDomain.com" for example, it will fail, but "firstlast@mydomain.com" will work.
This change seems to be fromt he same morons who about a year ago or so decided that your logon userid had to be specified in all lower case letters or your could not log on. |
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jordanair
join:2000-08-15
Wylie, TX
| that may be the case , but the uid was never case sensitive.. and when Ido this for a customer I always use lower case... but I will take your word for it... I will tell you this though the sentiment around our shop is we wish ATT will get out of the email business all together and only supply the pipe and let the user bring thier own email free or hosted much like AOL lets you bring your own broadband |
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