fiestaware
join:2008-01-07
 ·Bell Sympatico
·Acanac
1 edit | reply to Acanac Inc
'Pay no attention to that man behind the curtain!'
said by Acanac Inc  :I am only one person and can not get to anything. |
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Yonsil
join:2008-02-21
Fort Erie, ON
 ·Cogeco Cable
·Bell Sympatico
·TekSavvy Solutions..
| reply to ptrowski
Re: Paul, what is going on ?
said by ptrowski :said by Acanac Inc : I have been extremely busy. I am sorry I could not get to your PM's earlier, but after all it is a free trial account. You not even a client. WOW.... I personally would run like hell from a company that has what I assume to be a manager quoting that in a technical site. You give trial accounts to have people try the service, then subscribe bringing in new revenue. I did not think that trial accounts would be treated like crap. After reading that gem, I can see where the customer service reps get their direction from to hang up on people calling about a trial account. Simply unexecusable. ....so am I... |
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Taylor Brown
join:2008-04-29
Russell, ON | reply to adisor19
Strangely, this entire reviw looks like a lie. |
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ab_
@nrc.ca | reply to Acanac Inc
Re: Acanac Inc.
I am wondering how thing got solved with "fiestaware"? Have he/she provided the phone number he/she have called from to acanac customer service, etc? He continues swearing.. Why? |
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fiestaware
join:2008-01-07
·Bell Sympatico
·Acanac
| Dear Acanacnonymous:
Acanac failed to respond to their technical issues and (more importantly) has failed to respond to their customer service issues. It doesn't really matter to me because 'thing got solved' when I chose a better provider; there's little that Acanac could do at this point to change that fact. Conveniently enough, they've made no effort.
Now, who is swearing? |
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fiestaware
join:2008-01-07
·Bell Sympatico
·Acanac
| reply to Taylor Brown
Re: Paul, what is going on ?
said by Taylor Brown :Strangely, this entire reviw looks like a lie. Well, Taylor Brown, if that were true it would be an unnecessarily elaborate lie, since a real-time accounting of the same events can be found here »My experience with Acanac so far: Not so good.
That's a lot of trouble just to defame a small-fry ISP I'd never even heard of before my trial account.
To be honest, if Acanac had behaved more professionally, I might've subscribed to their service and written nothing at all. But, despite Acanac's attempts at generating counter-propaganda (see: here) write-ups like mine are super common around the internet. A lot of dissatisfied customers. Acanac can't just spam them away. |
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