 RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2
1 edit | "He who gets the last laugh.. " The "little boy" that got "busted" is laughing last....
I think if the story IS true, Comcast needs to buy the little boy a new Xbox 360. The proper procedures and channels were not followed when dealing with an abusive customer.
I'm sure there's no record in the system showing the tech called the parents either. |
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 CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | said by Rob:The "little boy" that got "busted" is laughing last.... I think if the story IS true, Comcast needs to buy the little boy a new Xbox 360. I would agree with this. Another thing is, he just assumed it was this kid and took it upon himself to do what he did, knowing full well it was against company policies. He should be fired and also, the company should supply more than just a new xbox IMO, perhaps a years worth of free service or something. |
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 DogfatherPremium
join:2007-12-26
Laguna Hills, CA | reply to Rob
It wasn't the tech or Comcast that broke the XBox.
If the cheater's XBox got smashed by his parental unit, he got what he deserved. |
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RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | said by Dogfather:It wasn't the tech or Comcast that broke the XBox. If the cheater's XBox got smashed by his parental unit, he got what he deserved. Based on information that was supplied by a tech who obtained their information without proper procedures. In other words, the tech let his anger get in his way and the way he informed the parents caused them to get upset. |
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DogfatherPremium
join:2007-12-26
Laguna Hills, CA | Good. The cheater deserved to get his crap smashed. I wish all cheaters on XBL suffer the same fate. |
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RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | said by Dogfather:Good. The cheater deserved to get his crap smashed. I wish all cheaters on XBL suffer the same fate. This is obviously going nowhere. |
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 KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK
 ·AT&T DSL Service
| reply to Dogfather
said by Dogfather:It wasn't the tech or Comcast that broke the XBox. If the cheater's XBox got smashed by his parental unit, he got what he deserved. The problem is, he basically lied. Did he call up and say "Your son pwned me in an Online Game!" or "I think your son is a cheater!"
No. He said that the connection was being used to break the law and that he had to turn off their broadband as a result of this illegal activity. In other words, he lied his ass off.... and was so pleased about it.
Well, he boasted himself right out of a job.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) |
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DogfatherPremium
join:2007-12-26
Laguna Hills, CA | reply to Rob
Sorry I disagree with you. I simply have zero sympathy for cheaters and don't think Comcast owes them anything. Fire the employee if he broke policy and be done with it, but Comcast or the other tech support company is in no way liable for the parents getting pissed and breaking the XBox. |
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DogfatherPremium
join:2007-12-26
Laguna Hills, CA
3 edits | reply to KrK
Are DOS attacks legal in the US? I was under the impression that they were not legal and that packet flooding is a DOS attack.
Meanwhile I don't know if any of this is true..I couldn't make it through more than 2 pages of that horrible XBOX forum. |
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 CoronaIt's cool, I'm takin it backPremium
join:2000-03-14
Dallas, TX
 ·AT&T U-Verse
| reply to Dogfather
Sorry, the customer had their privacy broken, their confidential records compromised. Who knows what else this kid did with their information?
Comcast owes the customer something
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Corona "No, make no mistake. It's not revenge he's after; it's a reckoning."
Check out the band 1000 Miles From Home |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | reply to Rob
Irrelevant, parents have to do due dilligence and investigate. |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | reply to Corona
Privacy is broken millions of time per second by the NSA. This is a drop in the bucket. |
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| reply to Dogfather
First I dont think DOS attacks have any specific leagal status in the US. We have some really antiquated hacking law that could probably be bent to apply to DOS attacks but for now I think that they are in very grey territory from a legal standpoint.
Second on your cheating viewpoint I agree cheaters deserve what they get. But given the lack of intelligence on the part of Lagzalot I doubt the veracity of his investigation. I would lay good money that all he did was a tracert and came up with a host name that ended in comcast and the kids ip. All that proves is that someone managed to send packets from that address. it is possible to spoof that information and even zombie the pc at the kids house etc. Did a cheater get what he deserved? Maybe maybe not. because lagzalot thought he was better than the law we will never know. And since Comcast unwillingly and unwittingly through their contractor deprived the kid of any due process and in the process violated both the kids and the parents privacy Comcast i believe does owe the kid. and then Comcast can sue the contractor to reimburse comcast for what they pay the family. What if Lagzalot hadnt redacted those fields in the screenshot? he said they included credit card info. Worse im sure there is someone savy enough to get to the data that is still behind those black bars. Could be very bad for Comcast and lagzalot. |
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CoronaIt's cool, I'm takin it backPremium
join:2000-03-14
Dallas, TX | reply to patcat88
This happened in Canada. NSA does not apply. |
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CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | reply to Dogfather
said by Dogfather:Sorry I disagree with you. I simply have zero sympathy for cheaters and don't think Comcast owes them anything. Fire the employee if he broke policy and be done with it, but Comcast or the other tech support company is in no way liable for the parents getting pissed and breaking the XBox. And I disagree with you, what he did caused someone, who he ASSUMED was cheating or ping lagging him, to have a very expensive piece of hardware RUINED because he felt the need to be an asshole. It's SOME KID ON THE INTERNET, he is the ADULT in that situation but he acted more like a spoiled little brat. |
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| reply to Dogfather
said by Dogfather:Are DOS attacks legal in the US? I was under the impression that they were not legal and that packet flooding is a DOS attack. Meanwhile I don't know if any of this is true..I couldn't make it through more than 2 pages of that horrible XBOX forum. Look, you are missing the important point.
Any 'tech' that is so stupid to try and be a vigilante and violate enough company policies to get himself fired, probably isn't smart enough to identify the right offender in the first place.
What you are doing, is taking the word of someone who overreacted so much that he ended up getting himself fired for his actions.
Think about it, you are taking the word of someone who clearly violated the contracts which he agreed to, and using that as the sole basis for your confirmation of his accusation. |
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| reply to Dogfather
"parental unit" I love it, sounds like Bender on Futurama and I could also claim grand parental unit-- neat |
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| reply to KrK
What's really poor is this guy will probably claim employment insurance and be able to sit on his butt all day and play his XBox. |
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 N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | reply to Dogfather
Yeah, that makes sense.
People who cheat at a video game should have their personal property destroyed.
Are you the one holding that bong for him earlier in the thread???
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Petty people are disproportionably corrupted by petty power… |
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RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | reply to Cheese
Maybe trolling for a silly argument on an Internet message board, which is against ISP TOSs and has been since the Usenet days, should also be met with equipment destruction.
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Toolmaster of La Grange. |
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