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Links: ·Patriot Media ·Patriot Media FAQ ·Patriot Media Speed Test ·DOCSIS cable modem diagnostics
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Zookeeper

join:2002-05-24
Hillsborough, NJ

1 edit

Comacast Taking Over on April18

I received a letter from Comcast which deals with the takeover of Patmedia.

We will have until April 18 to transfer our email over to Comcast (Gmail here I come). We can look forward to 6MB download speeds and 1MB upload speeds. We'll also get bursts for the first 10MB of downloads & the first 5MB of uploads.

It seems that Comcast isn't going to compete with Verizon.

A little update. I spoke to a Patmedia Customer Service Rep this morning (4/3/08). She assured me that internet speeds wouldn't be changing once the Comcast takeover is complete.

I took another look at the letter sent out by Comcast. There is a link in the letter to go to www.comcast.com/patriot for more information. The problem is that the webpage doesn't exist. There is also a phone number to call for more information 1-800-728-1776. That phone number is wrong. The correct one should be 1-866-728-1776.

I'm currently looking at FIOS & Satelite. I'll be losing my email address & really don't see the need of paying Comcast more money for fewer and slower services.

--
Z-Man

shaffer001

join:2005-04-19
Annandale, NJ

I'm really tired of changing my e-mail. I was sprintmail, then embarqmail then patmedia and now comcast. It is a real pain in the a$$ to update everyone that needs your new email. Why can't comcast retain the patmedia domain? I know you are all going to tell me to get a web based e-mail and you are right. I still felt this need to vent my frustration. I wish I could go to Verizon, but that will never happen unless I move. Goodbye PatMedia...I hate to see you go even though I won't really miss you!


robjlevin

join:2002-10-30
Millington, NJ

reply to Zookeeper

said by Zookeeper:

I'm currently looking at FIOS & Satelite.

A fine combination. I dropped FiOS TV recently in order to get the HD from DirecTV, especially MSG and MSG+. The picture is great on the new MPEG4 channels.

There's simply no competition for FiOS internet, though.

boontonflyer

join:2004-07-05
Ringoes, NJ
Reviews:
·Comcast

1 edit

reply to Zookeeper
If I read the notice correctly it said "if you have over 7 E-mail addresses on Patriot" then they will only transfer the first seven. You can delete: 1) all above seven, 2) delete all but one. They will transfer the first seven of the one(s) that are left.

Paul


robhouston

join:2001-09-15
Chester, NJ

reply to Zookeeper
I haven't received a letter yet. Can someone scan it and post it?

Thanks!


cryptmagic
Premium
join:2006-06-26
New York, NY

I dont understand why you are using your isp email address, when gmail is superior and free? And gmail doesn't get bought out or change its itself every couple years.



DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1

reply to Zookeeper
Where still not on the comcast site, how hard is it to add our info, into comcasts system.


V_DSL_027

join:2003-05-23
Somerville, NJ

Just purchases my own modem, and set up tonight with Patriot. According to tech, all current Patriot internet users are grandfathered into our current speed. In my case 15/2, if I make any changes to my account to a Comcast package, I'll loss the grandfathered speed.


ednj

join:2001-03-09
Hillsborough, NJ

reply to Zookeeper
It's April 19 and so far there is no change in email or Internet access from Patriot Media to Comcast.



Zookeeper

join:2002-05-24
Hillsborough, NJ

I called customer support earlier in the week. They are in a state of flux. I told the CSR I would be going over to Direct TV (a lot more HD). She told me to wait for a call from the Retention Department. I'm still waiting.
--
Z-Man



canoer41

@patmedia.net

reply to Zookeeper
Retention Department??!!! Give me a break!
Having said that, I'm not at all surprised at Comcast missing the Apr. 18 date. These changeovers are enormously complex, give them a little slack. Anti-ditto the speed issue; there are so many variables in play here, no one can make any judgments about average/typical/maximum speed. I'm not anti/pro either company - I just know what it's like to switch systems that have been in play for years.



InTheKnow

@patmedia.net

reply to Zookeeper
You have got to read that letter more carefully! FIRST OF ALL- THEY ARE NOT CONVERTING ANY EMAIL ACCTS YET AND YOU WILL BE FULLY INFORMED BY MAIL/EMAIL AND PHONE CALL. YOU WILL BE ABLE TO GO UNTO COMCAST SITE (NOT YET THOUGH!!) ENTER IN YOU EMAIL ADDRESS AND IF IT IS NOT TAKEN YOU WILL GET THAT EMAIL ADDRESS @COMCAST.COM. ALSO YOU CAN UPLOAD YOUR ADDRESS BOOK AND IT WILL MAIL OUT A NOTIFICATION TO ALL IN IT. PATRIOT MEDIA IS ALSO GOING TO FORWARD FOR 6 MONTHS AFTER THE EMAIL CONVERSION. ONE THING YOU CAN ALWAYS COUNT ON IS CHANGE MY DEAR!
Sorry about the caps!T'was not intentional.



Suspicious

@patmedia.net

reply to Zookeeper
It may be a coincidence but since Comcast has taken over my speed has dropped to 2 from an average in the 6's. Of course with Comcast's reputation for throttling its customers, it is quite possible that they are beginning to drive their customers to a higher cost for the same level as Patmedia.


shaffer001

join:2005-04-19
Annandale, NJ

My speed has gone in the opposite direction. I've seen a speed boost from 6 to 10 Mbps since Comcast took over. I don't know why, but this is one of the situations that you don't complain about or investigate.


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