sodar79
join:2007-05-03
Cleveland, OH
edit:
April 2nd, @10:11PM
| problem opening my computer, my documents etc
I have had a problem opening up my files and folders recently and i fear it may be a virus of some sort. i have windows vista on my e machines t5224. i went into safe mode scanned using mcafee and adaware 2007 no viruses and i had a malware which i deleted. i restarted and i still have the same problem. i open up the folder it opens for split second then closes my icons disappear then reappear after a sec. is there anything i can do to fix this without reformatting? |
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Its a Secret
C.Y.A.
Premium
join:2008-02-23
Calgary, AB | Try doing a restore to a week earlier, and go back from there. I've had to do that a couple of times over the years w/ XP Pro.
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A triple espresso, please... |
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sodar79
join:2007-05-03
Cleveland, OH | how do i do that? i did start windows with last known good configuration but that did not help. |
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Its a Secret
C.Y.A.
Premium
join:2008-02-23
Calgary, AB
 ·Shaw
| reply to sodar79
Try this: »articles.techrepublic.com.com/51···819.html
Maybe a Vista guru can do better than I have. Sorry, i have XP...
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A triple espresso, please... |
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EGeezer
Spring is here
Premium
join:2002-08-04
Central Ohio
·RoadRunner Cable
 ·AT&T CallVantage
edit:
April 2nd, @10:29PM
| reply to sodar79
said by sodar79  :how do i do that? i did start windows with last known good configuration but that did not help. See here for System Restore.
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Mayors of New York come from nowhere and go nowhere.
Wallace Sayre (apparently, so do governors... ) |
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sodar79
join:2007-05-03
Cleveland, OH | reply to sodar79
no go guys, cant even open up the folder. is it possible to do it in safe mode ( my files and folders open up fine in there)? |
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Its a Secret
C.Y.A.
Premium
join:2008-02-23
Calgary, AB | reply to sodar79
Can you restore from safe mode?
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A triple espresso, please... |
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ahulett
Equal Rights - It's Time
Premium
join:2003-02-02
Redmond, WA
| reply to sodar79
Can you type Start+R ("Start" is the key on your keyboard with the Windows logo on it)? If so, you should be able to type
rstrui
into the Run box and launch it that way. (Start+R is the same as, say, Ctrl+R, except with the Start key rather than the Ctrl key)
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Aaron Hulett | Senior Spyware Researcher | Microsoft Malware Protection Center
This posting is provided "AS IS" without warranty, and confers no rights. |
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The Snowman
Premium
join:2007-05-20
 ·Verizon Online DSL
| reply to sodar79
sodar
" ( my files and folders open up fine in there)? "
_________________________________
Thats a fairly good indication the computer is infected and the infection starts-up when windows starts-up.
Depending on your experience......you could possibly disable the infection from staring by un-checking it in the "start-up" folder Start > run> type: msconfig
However, that would not clean any infection you MAY have.....therefore...suggestion......install free AVAST anti virus.....after updating it......do a "boot scan"....(that is done before windows starts) and possibly this will locate the infection......IF you are actually infected.
Doing anything else at this point would most likely be a waste of your time. imo |
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manofsnow
@verizon.net
| reply to sodar79
not logged in
here is a link to avast:
»www.filehippo.com/download_avast_antivirus/
now if you decide to give this a try.....be ABSOLUTELY CERTAIN TO DISABLE ANY OTHER ANTI VIRUS PROGRAM YOU MAY HAVE INSTALLED ! !
otherwise there will be a conflict and your COMPUTER WILL/MAY crash. This is a "must-do" .
good luck....most likely I wont be posting again...but there are others who can offer you their assistence if you are in need.....when using avast. |
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La Luna
Surviving Ashraful
Premium
join:2001-07-12
Hewitt, NJ
clubs: | reply to sodar79
»Security Cleanup FAQ »Mandatory Steps Before Requesting Assistance
If that doesn't work:
»Security Cleanup |
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XPSP3
@rr.com
| reply to sodar79
Hmmmm....I'd take a guess that explorer.exe is crashing everytime you go to open those folders. I've had that happen to me but I don't think I ever found a solution. This was in XP mind you and the machine was not connected to an Internet connection. |
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Cudni
La Merma - Ciudad Fronteriza
Premium,MVM
join:2003-12-20
Someshire | reply to sodar79
try repairing the install
»www.bleepingcomputer.com/tutoria···148.html
Cudni |
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sodar79
join:2007-05-03
Cleveland, OH
edit:
April 3rd, @08:08AM
| reply to sodar79
ok heres the latest. i did a system restore to the last known good config which was from Tuesday ( the latest date possible) and i can now open up my files and folders however my anti virus mcafee said i wasn't fully protected but a quick update and restart fixed that problem. what i am concerned about is a pop up stating i may have malware or spyware on my computer and it wanted to install some program. it came from internet explorer. i clicked the x but it came up anyway. i wouldnt let it scan, so im thinking ill still try using that free anti virus and see what that can do. |
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CalamityJane
Premium,VIP,MVM
join:2002-08-27
Eustis, FL
edit:
April 3rd, @10:45AM
| said by sodar79 :what i am concerned about is a pop up stating i may have malware or spyware on my computer and it wanted to install some program. it came from internet explorer. That's a hijacker. You'll need to follow the steps here
»Security Cleanup FAQ »Mandatory Steps Before Requesting Assistance
and if you are still having a problem, Security Cleanup members will assist with manual removal if needed.
I wouldn't advise installing a second AV on top of your McAfee - use the online scanners in the steps provided to scan for viruses.
--
It takes a disaster to make a woman out of a female
Microsoft MVP/Windows Security 2003-2008
Proud Member of ASAP (Alliance of Security Analysis Professionals) |
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sodar79
join:2007-05-03
Cleveland, OH | reply to sodar79
now when i start up i have a pop up saying cannot locate file windows\system32\pmnomecy.dll and another one with rptueegj.dll what should i do |
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Cudni
La Merma - Ciudad Fronteriza
Premium,MVM
join:2003-12-20
Someshire | follow advice that CalamityJane posted above
Cudni |
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sodar79
join:2007-05-03
Cleveland, OH | reply to sodar79
i am following the steps that calmity jane gave me i just want more information on what windows\system32\pmnomecy.dll and another one with rptueegj.dll are. |
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Cudni
La Merma - Ciudad Fronteriza
Premium,MVM
join:2003-12-20
Someshire
·BTOpenworld
| there is no information on those 2 files except that they are randomly named and were part of the install or whatever spyware/malware was on your comp.
Cudni
--
"Mercifully, he hit him with the soft end of the pistol."
Help yourself so God can help you.
Microsoft MVP, 2006-2008 |
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sodar79
join:2007-05-03
Cleveland, OH | reply to sodar79
i just dont seem to understand if they arent on my pc anymore why is it trying to open it up? is there still something hidden on my pc? im currently scanning with spybot and adaware i already did in safe mode. |
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