problem opening my computer, my documents etc in Security http://www.dslreports.com/forum/r20273270 en Wed, 20 Aug 2008 20:23:42 EDT Wed, 20 Aug 2008 20:23:42 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20277411 The Snowman :

sodar79

well great..looks like you have got control of your situation......thats nice. An Imust admit to having a wonderful time monitoring your topic.

sodar.....you can install ten anti-virus programs if you so want......just as long as you are not running then in "real-time" no damage will be done...also....installing a second anti-virus IS NOT installing it "ON_TOP" of the first anti-virus....

the newest version of avast has anti-malware and anti-root kit abilities....the use of it most likely would have prevent any need for other software......it would have been worth a try.

But oh well....just as long as you remove the infection is all that counts.]]> http://www.dslreports.com/forum/remark,20277411 Thu, 03 Apr 2008 16:18:29 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20276126 Name Game :
said by sodar79 See Profile :

i just dont seem to understand if they arent on my pc anymore why is it trying to open it up? is there still something hidden on my pc? im currently scanning with spybot and adaware i already did in safe mode.
Yup just like janie and bcastner says go submit that hijackthis log with the instuctions they gave..

When you get it all cleaned you will realize what is left of the virus that you have partially cleaned. As an example in your case it was "windows\system32\pmnomecy.dll and another one with rptueegj.dll."

But they can use any name .dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

»forum.kaspersky.com/lofiversion/···905.html

»www.google.com/search?hl=en&q=O1···G=Search

--
Gladiator Security Forum »www.gladiator-antivirus.com/
Missing Kids
»www.missingkids.com/]]> http://www.dslreports.com/forum/remark,20276126 Thu, 03 Apr 2008 12:19:20 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20276063 sodar79 : wow i dont know what i would do without this website. i have a buddy who is a PC wiz but hates working with malware and viruses. so i appreciate all who have contributed.]]> http://www.dslreports.com/forum/remark,20276063 Thu, 03 Apr 2008 12:02:55 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20276051 bcastner : The registry has several places in which entries can be placed to indicate software that should start when Windows starts. Some of these can be seen in MSCONFIG.

Somewhere, likely as Browser Helper Objects, the malware infection added entries to start two DLLs, that have been removed but the autostart references remain.

The Security Cleanup folks will take care of the issue when you submit your HijackThis log.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20276051 Thu, 03 Apr 2008 12:00:52 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20275967 sodar79 : i just dont seem to understand if they arent on my pc anymore why is it trying to open it up? is there still something hidden on my pc? im currently scanning with spybot and adaware i already did in safe mode.]]> http://www.dslreports.com/forum/remark,20275967 Thu, 03 Apr 2008 11:45:28 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20275926 Cudni : there is no information on those 2 files except that they are randomly named and were part of the install or whatever spyware/malware was on your comp.

Cudni
--
"Mercifully, he hit him with the soft end of the pistol."
Help yourself so God can help you.
Microsoft MVP, 2006-2008]]> http://www.dslreports.com/forum/remark,20275926 Thu, 03 Apr 2008 11:38:37 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20275908 sodar79 : i am following the steps that calmity jane gave me i just want more information on what windows\system32\pmnomecy.dll and another one with rptueegj.dll are.]]> http://www.dslreports.com/forum/remark,20275908 Thu, 03 Apr 2008 11:34:29 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20275503 Cudni : follow advice that CalamityJane See Profile posted above

Cudni]]> http://www.dslreports.com/forum/remark,20275503 Thu, 03 Apr 2008 10:21:05 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20275281 sodar79 : now when i start up i have a pop up saying cannot locate file windows\system32\pmnomecy.dll and another one with rptueegj.dll what should i do]]> http://www.dslreports.com/forum/remark,20275281 Thu, 03 Apr 2008 09:33:42 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20275125 CalamityJane :
said by sodar79 See Profile :

what i am concerned about is a pop up stating i may have malware or spyware on my computer and it wanted to install some program. it came from internet explorer.
That's a hijacker. You'll need to follow the steps here
»Security Cleanup FAQ »Mandatory Steps Before Requesting Assistance
and if you are still having a problem, Security Cleanup members will assist with manual removal if needed.

I wouldn't advise installing a second AV on top of your McAfee - use the online scanners in the steps provided to scan for viruses.
--
It takes a disaster to make a woman out of a female
Microsoft MVP/Windows Security 2003-2008
Proud Member of ASAP (Alliance of Security Analysis Professionals)]]> http://www.dslreports.com/forum/remark,20275125 Thu, 03 Apr 2008 09:03:19 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20274903 sodar79 : ok heres the latest. i did a system restore to the last known good config which was from Tuesday ( the latest date possible) and i can now open up my files and folders however my anti virus mcafee said i wasn't fully protected but a quick update and restart fixed that problem. what i am concerned about is a pop up stating i may have malware or spyware on my computer and it wanted to install some program. it came from internet explorer. i clicked the x but it came up anyway. i wouldnt let it scan, so im thinking ill still try using that free anti virus and see what that can do.]]> http://www.dslreports.com/forum/remark,20274903 Thu, 03 Apr 2008 08:00:24 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20274584 Cudni : try repairing the install
»www.bleepingcomputer.com/tutoria···148.html

Cudni]]> http://www.dslreports.com/forum/remark,20274584 Thu, 03 Apr 2008 04:00:59 EDT problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20274297 anon : Hmmmm....I'd take a guess that explorer.exe is crashing everytime you go to open those folders. I've had that happen to me but I don't think I ever found a solution. This was in XP mind you and the machine was not connected to an Internet connection.]]> http://www.dslreports.com/forum/remark,20274297 Thu, 03 Apr 2008 01:35:28 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20274191 La Luna : »Security Cleanup FAQ »Mandatory Steps Before Requesting Assistance

If that doesn't work:

»Security Cleanup]]> http://www.dslreports.com/forum/remark,20274191 Thu, 03 Apr 2008 01:02:27 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273905 anon :
not logged in

here is a link to avast:

»www.filehippo.com/download_avast_antivirus/

now if you decide to give this a try.....be ABSOLUTELY CERTAIN TO DISABLE ANY OTHER ANTI VIRUS PROGRAM YOU MAY HAVE INSTALLED ! !

otherwise there will be a conflict and your COMPUTER WILL/MAY crash. This is a "must-do" .

good luck....most likely I wont be posting again...but there are others who can offer you their assistence if you are in need.....when using avast.]]> http://www.dslreports.com/forum/remark,20273905 Wed, 02 Apr 2008 23:58:48 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273826 The Snowman :

sodar

" ( my files and folders open up fine in there)? "

_________________________________

Thats a fairly good indication the computer is infected and the infection starts-up when windows starts-up.

Depending on your experience......you could possibly disable the infection from staring by un-checking it in the "start-up" folder Start > run> type: msconfig

However, that would not clean any infection you MAY have.....therefore...suggestion......install free AVAST anti virus.....after updating it......do a "boot scan"....(that is done before windows starts) and possibly this will locate the infection......IF you are actually infected.

Doing anything else at this point would most likely be a waste of your time. imo ]]> http://www.dslreports.com/forum/remark,20273826 Wed, 02 Apr 2008 23:44:45 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273494 ahulett : Can you type Start+R ("Start" is the key on your keyboard with the Windows logo on it)? If so, you should be able to type

rstrui

into the Run box and launch it that way. (Start+R is the same as, say, Ctrl+R, except with the Start key rather than the Ctrl key)
--
Aaron Hulett | Senior Spyware Researcher | Microsoft Malware Protection Center
This posting is provided "AS IS" without warranty, and confers no rights.]]> http://www.dslreports.com/forum/remark,20273494 Wed, 02 Apr 2008 22:43:12 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273457 Its a Secret : Can you restore from safe mode?
--
A triple espresso, please...]]> http://www.dslreports.com/forum/remark,20273457 Wed, 02 Apr 2008 22:37:17 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273409 sodar79 : no go guys, cant even open up the folder. is it possible to do it in safe mode ( my files and folders open up fine in there)?]]> http://www.dslreports.com/forum/remark,20273409 Wed, 02 Apr 2008 22:30:26 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273385 EGeezer :
said by sodar79 See Profile :

how do i do that? i did start windows with last known good configuration but that did not help.
See here for System Restore.
--
Mayors of New York come from nowhere and go nowhere.
Wallace Sayre (apparently, so do governors... )]]> http://www.dslreports.com/forum/remark,20273385 Wed, 02 Apr 2008 22:26:56 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273381 Its a Secret : Try this: »articles.techrepublic.com.com/51···819.html

Maybe a Vista guru can do better than I have. Sorry, i have XP...
--
A triple espresso, please...]]> http://www.dslreports.com/forum/remark,20273381 Wed, 02 Apr 2008 22:26:24 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273343 sodar79 : how do i do that? i did start windows with last known good configuration but that did not help.]]> http://www.dslreports.com/forum/remark,20273343 Wed, 02 Apr 2008 22:20:06 EDT Re: problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273331 Its a Secret : Try doing a restore to a week earlier, and go back from there. I've had to do that a couple of times over the years w/ XP Pro.
--
A triple espresso, please...]]> http://www.dslreports.com/forum/remark,20273331 Wed, 02 Apr 2008 22:17:49 EDT problem opening my computer, my documents etc http://www.dslreports.com/forum/remark,20273270 sodar79 : I have had a problem opening up my files and folders recently and i fear it may be a virus of some sort. i have windows vista on my e machines t5224. i went into safe mode scanned using mcafee and adaware 2007 no viruses and i had a malware which i deleted. i restarted and i still have the same problem. i open up the folder it opens for split second then closes my icons disappear then reappear after a sec. is there anything i can do to fix this without reformatting?]]> http://www.dslreports.com/forum/remark,20273270 Wed, 02 Apr 2008 22:07:12 EDT