en102
Canadian, eh?
join:2001-01-26
Valencia, CA | reply to Doug135
Re: Financing is probably a key factor..
I personally like Sprint's attempts at deploying new products ahead of others, and being more agressive at it and pricing as well. Unfortunately, they just haven't been always very successful at it.
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Canada = Hollywood North |
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jc100
join:2002-04-10
 ·RoadRunner Cable
| En,
It's one thing to take initiative and be aggressive. It's another to make unwise financial investments. With the first, you have your ducks in a row, and have no problems expanding. Then, if issues arrive, you are not stretched too thin to find solutions. Unfortunately, sprint falls into the second category. They have too many problems on their plate, and keep adding more. Eventually, something has to give. The plate can only hold so much before it breaks. Hence, Sprint needs to focus on its core issues first. 1) Technical Support 2) Billing 3) Customer Service (which goes hand in hand with one and two). Once these are resolved and you see customer satisfaction, then build out. Otherwise, you're left losing money and pissing away more on expansions that yield little additional benefits. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
·DSL EXTREME
| Yup - they have no money to spend, and are bleeding customers. With their status as junk, they can not afford to expand until they fix their current issues and retain / expand their customer base. The only benefit to expansion would be if they sold off the expanded business, and this is not the time to do it, as it has no customer base yet.
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Canada = Hollywood North |
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jc100
join:2002-04-10
·RoadRunner Cable
| Exactly. It's like building a new company and then hoping to profit from it immediately. Rarely does that happen. The same with new services. It takes time for it to acquire value. In the mean time, its considered a loss. Sprint can't afford any more losses at this point. |
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