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jrwskw

join:2006-05-09
Huntington, IN

Scam on AT&T Phone Bill

Received AT&T bill today with the following:

NEW LINK NETWORK, LLC
For billing questions call 1-800-773-5219
NEW LINK NETWORK, LLC VMAIL MTHLY FEE 12.95

Total ILD Teleservices, Inc. 12.95

Called their number and they said this was a voicemail service activated at the website usprizedraw.com by someone I had never heard of in my life. They canceled the service and said I would see a credit in one to two billing cycles. The man did ask how long we had this phone number and I told him, truthfully, for over 35 years.

I know this is probably impossible, but, AT&T might want to consider not just putting something on our bill without some form of verification by their customer-us.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

The third party provider is supposed to provide that verification and often forges same.

Feel free to file a complaint with the FCC. It's called "cramming".

You might also report it to AT&T. They will not require you top pay it pending resolution of the dispute.
--
Toolmaster of La Grange.



armyrebel4
Dream Chaser
Premium
join:2002-01-08
Springfield, IL

Usually don't they record the verification also? I am surprised it got that far and you were charged with it.



Greg_Z
Premium
join:2001-08-08
Springfield, IL

reply to jrwskw
Look through this FCC daily Digest.
»www.fcc.gov/Daily_Releases/Daily···327.html
»www.barik.net/archive/2005/09/21/170152/



Shadow01
Premium
join:2003-10-24
Wasteland

reply to jrwskw

said by jrwskw:

I know this is probably impossible, but, AT&T might want to consider not just putting something on our bill without some form of verification by their customer-us.
I believe that AT&T is not allowed by federal law to confirm 3rd party billing with you first. That would be considered interfering with competitive services. As a billing agent they are only allowed to present the charges on your bill. They are basically just a middle man.

A letter to your Federal Rep would be a good start to let them know that you are not pleased with the way 3rd party billing is done. If we don't complain, it will not change.
--
R.I.P. Moby 1964 - 2007

keason
Premium
join:2002-05-02
Ann Arbor, MI

reply to jrwskw

Re: you can block 3rd party billing

Call ATT and ask to put on a 3rd party billing block. This includes LD services, except for ATT, so make sure you are billed separately


KLH

join:2001-09-24
Vincennes, IN

This happened to me twice in the past year.
I only had the phone service for the DSL. I finally got sick of it, and ATT finally offer naked DSL, so I dumped my land line..

I also called AT&T after each time I was 'crammed.' The first time the rep said he would put a block so I couldn't be billed again. About 3 months later a different company was billing me. I called ATT again, and this rep said she knew of no way to block third party billing..

Oh well. I canceled my land line then, and switched to a dry loop DSL.



ttiiggy
Premium
join:2001-03-27
Bozeman, MT

reply to jrwskw

Re: Scam on AT&T Phone Bill

I got this on my January bill.
There was nobody there to have made the call.
I called the number and they sent a refund check pretty quick.


VegasMan
Are We There Yet?
Premium
join:2002-11-17
Schaumburg, IL

reply to jrwskw
The true scam is the ATT phone bill its self. It cost me $32 to make 3 local calls.

Monthly Service - Apr 7 thru May 6 Help
Line Charge 10.00 Help
Non-Published Service 2.50 Help
Caller Identification 7.59 Help
Calling Name Display .95 Help
Federal Access Charge 4.52 Help
Total Monthly Service 25.56

Additions and Changes to Service Help
This section of your bill reflects charges and credits resulting from
account activity.
Item Monthly Amount
No. Description Quantity Rate Billed

Effective Mar 15, 2008, your
Bill reflects an increase of
$1.79 in your Monthly
Service charges. Charges are
prorated from Mar 15, 2008
thru Apr 6, 2008
1 -01. Monthly Service 1.31 Help
Effective Apr 1, 2008, your
Bill reflects an increase of
$.08 in your Monthly
Service charges. Charges are
prorated from Apr 1, 2008
thru Apr 6, 2008
1 -02. Monthly Service .01 Help
Total Additions and Changes to Service 1.32

Local Calls Help
Direct Dialed Calls
0-8 Miles
2 Call(s) at 0% Night/Wknd Discount Applied .08
Over 8 Miles
1 Call(s) at Day Rate .04
Total for Direct Dialed Calls .12

Day Rate: Mon-Fri, 9am-11am, 2pm-8pm
Evening Rate: Mon-Fri, 8am-9am, 11am-2pm, 8pm-9pm - 0% Discount
Night/Wknd Rate: 9pm-8am, Sat/Sun/Holidays - 0% Discount

3 Call(s) made this month averaged $.04 per call
Total Local Calls .12

Surcharges and Other Fees Help
State Infrastructure Maintenance Fee .14 Help
State Additional Charges .02 Help
Federal Universal Service Fee .51 Help
IL Universal Service Fee .07 Help
IL Telecom Relay Svc and Eqp .06 Help
Total Surcharges and Other Fees .80

Taxes Help
Federal at 3% .82 Help
Illinois at 7% 1.93 Help
Municipal Telecommunications Tax 1.65 Help
Total Taxes 4.40

Total Plans and Services 32.20
--
In need of a Vegas vacation.


RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

If you only make three calls why do you have all the extra services on your bill? I see ten bucks you could trim off right at the top. My local lines run right around $20 a month.



VegasMan
Are We There Yet?
Premium
join:2002-11-17
Schaumburg, IL

1 edit

said by RadioDoc:

If you only make three calls why do you have all the extra services on your bill? I see ten bucks you could trim off right at the top. My local lines run right around $20 a month.
To keep everybody else from calling me and if they do I can decide if I want to talk to them or not.
Actually I will probably cancel Call ID and Unpublished # and just screen with my answering machine from now on.
Once my bill went over $75/mo I killed linebacker and that brought my bill down to $72/mo now my bill is $77/mo again so it's time to cut.
Give it another year and it will be back over $75/mo again.

If I could only figure out a way to get all the taxes and service fees removed it would be great.
--
In need of a Vegas vacation.

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