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Forums » US Cable Support » Comcast » Comcast HSI » [Connectivity] connection problems - NJ, PA
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[Connectivity] Internet down in New Jersey 04-08-2008 »
« Comcast and Linksys router walkthrough needed  
page: 1 · 2 · 3 · 4 · 5 · 6 · 7
AuthorAll Replies

insaneirish

join:2008-03-13
united state

reply to blachole
Re: [Connectivity] connection problems

It's not just HTTP. It's other protocols as well. ICMP gets through without issue, but then various higher level protocols break. I highly doubt it is related to a transit provider (e.g. Level3 or AT&T). If there were isolation problems such that Comcast was unable to reach certain Autonomous Systems, ICMP (e.g. ping) would not get through either. This is most likely not a BGP routing issue but some sort of policy routing that is breaking certain higher level protocols.


sprocket

@comcast.net

reply to PBrain
I doesn't necessarily have to be a Comcast issue. IP traffic travels through a lot of hops and if a major backbone is down than it's not necessarily an issue with Comcast.

However, the problems seem to be in a rather small area within the Philadelphia area, which makes me assume that no backbone of core router is involved and that it is a Comcast-only problem, otherwise we would have seen a lot more reported issues across the country. We shall see.


Rubx

@comcast.net
Running a tracert of a few various websites yields connectivity issues at hops containing level3.net and att.net.

It's an issue with these hops.

Fiat131

join:2005-02-13
New Castle, DE
reply to bobsap
Having problems in New Castle, DE connecting to certain sites.
At least this time I could connect to dslreports, which I could not before. Looks like service is coming back up in certain areas.

RedHOT

join:2005-09-30
Norristown, PA
reply to insaneirish
My ICMP traffic does seem to be making it but when I do a trace route I'm getting lots of dropped packets between comcasts network and level3s network.

RedHOT

join:2005-09-30
Norristown, PA
reply to bobsap
Everything seems back up for me now... Waiting for it to go back down again.


jmich
Premium
join:2001-08-28
Toms River, NJ
clubs:
back up in Toms River, NJ--came here first to see how widespread the issue was

derekivey

join:2006-03-30
Mechanicsburg, PA
reply to bobsap
Seems to be back up for me as well in Mechanicsburg, PA


Blam
Penguin Power
Premium
join:2002-02-06
Philadelphia, PA

reply to RedHOT
Same here. Right at ~ 2pm EDT, everything froze and now for the very first time today, I am now getting updates on my browser status bar without a connection error message (e.g., weather updates) and I can get into my usual sites. Am also now able to stream one of my internet radio channels. Am crossing fingers that we are fixed.


Whoo Hooo

@comcast.net
reply to bobsap
Just came back up in JC, NJ


SparkChaser
BURY BECK
Premium
join:2000-06-06
Downingtown, PA
reply to bobsap
Up and running here at the moment. That was a 12+ hour glitch and I can't find any report on it.


SND2005
Premium
join:2001-09-15
Im Over Here
·CWLab

reply to bobsap
Seems to be up here in King Of Prussia area.

It's quite funny to me that my bridged SprintPCS connection was actually working FASTER than Comcast was! (working period..)

Maybe they were installing a new P2P filter


Chillin
No i7, no care.
Premium
join:2002-04-22
Schwenksville, PA
reply to bobsap
Was down here to.. I flipped out and bought a new router thinking I tanked another linksys... however its back up now here west of philly.
--
Graphic Disorder


BEICHHORN

@optonline.net
reply to bobsap
14:09 was down all day in Pt Pleasant Beach, NJ, then up at 12:22pm for 7 min and then down. As of 2:10pm, it looks up again. Hopefully they are getting things squared away.


beerbum
Premium
join:2000-05-06
Reading, PA
clubs:
reply to bobsap
jeeze you would think the world had come to an end by the posts here.


blachole

@comcast.net
reply to bobsap
Backup in Motco, PA.


OgreX

@comcast.net
reply to bobsap
same garbage here for 10 hours now... I blame consoles.


SND2005
Premium
join:2001-09-15
Im Over Here
·CWLab

reply to beerbum
said by beerbum See Profile :

jeeze you would think the world had come to an end by the posts here.
I support 1000+ machines remotely, IT IS A BIG DEAL. Not everyone is downloading movies or on myspace.

Comcast receives a boatload of money from its subs, it's a huge company. There should be a contingency plan in place, or at least some method to notify its customers that the network is down.


Homebrew1994
Betzwood Basement Brewery

join:2001-11-15
King Of Prussia, PA
reply to bobsap
It is back up here


beerbum
Premium
join:2000-05-06
Reading, PA
clubs:

reply to SND2005
said by SND2005 See Profile :

said by beerbum See Profile :

jeeze you would think the world had come to an end by the posts here.
I support 1000+ machines remotely, IT IS A BIG DEAL. Not everyone is downloading movies or on myspace.

Comcast receives a boatload of money from its subs, it's a huge company. There should be a contingency plan in place, or at least some method to notify its customers that the network is down.
ok so it's a big deal to you.. if your accessing those 1000+ machines is so important, what is *your* contingency plan for a network outage?

if access is such a big deal to you, certainly relying on a single provider for access (i.e. single point of failure) then complaining when that single provider is down or having problems is foolish IMO.

I've worked in the cable, telco and electric distribution fields, one thing I can tell you is that they all suffer from the same lack of communication.. it has been my experience in all three fields that the #1 priority is to fix and or reroute around the problem.. that is the primary focus.. for announcing a problem, in most cases the problem is fixed before the knowledge of the outage gets to the senior management folk who make the decision to notify about the outage.

to you and others it may suck - yes it would be nice to know.. unfortunately timely outage reporting is not in the corporate mindset, has never been and most likely will always be that way.
Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] Internet down in New Jersey 04-08-2008 »
« Comcast and Linksys router walkthrough needed  
page: 1 · 2 · 3 · 4 · 5 · 6 · 7


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