Topic '[Connectivity] connection problems - NJ, PA' in forum 'Comcast HSI'

Topic '[Connectivity] connection problems - NJ, PA' in forum 'Comcast HSI' - dslreports.com http://www.dslreports.com/forum/Connectivity-connection-problems-NJ-PA-20286322 en Thu, 09 Feb 2012 13:25:08 EDT Thu, 09 Feb 2012 13:25:08 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20304626 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20304626 Tue, 08 Apr 2008 19:32:54 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20301922 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20301922 Tue, 08 Apr 2008 11:12:52 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20301429

quote:
A note regarding our findings: Further experiments have led us to believe that our initial conclusions that indicated Comcast's responsibility for dropping TCP SYN packets and forging TCP SYN, ACK and RST (reset) packets was incorrect.

Our experiments were conducted from behind a network address translator (NAT). The anomalous packets were generated when the outbound TCP SYN packets exceeded the NAT's resources available in it's state table. In this case, TCP SYN, ACK and RST packets were sent. We would like to thank Don Bowman, Robb Topolski, Neal Krawetz, and Comcast engineers for bringing this to our attention. We sincerely apologize for any inconvenience that this posting may have caused.

»systems.cs.colorado.edu/mediawik···nagement
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"Believe only half of what you see and nothing that you hear." - Dinah Craik]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20301429 Tue, 08 Apr 2008 09:41:38 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20301301 said by Loker1 :

anyone know what the actual issue is?
»tech.slashdot.org/article.pl?sid···/1457218]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20301301 Tue, 08 Apr 2008 09:11:02 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20300270 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20300270 Mon, 07 Apr 2008 23:50:24 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20299667
anyone know what the actual issue is?]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20299667 Mon, 07 Apr 2008 21:46:25 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20296195 said by Siko:

It is just an "update" so they could throttle torrents more efficiently.
Cleaver]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20296195 Mon, 07 Apr 2008 11:21:30 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294600 It seem to be hit and miss. It was out earlier now it's back on-for the time being.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294600 Sun, 06 Apr 2008 23:39:08 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294588 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294588 Sun, 06 Apr 2008 23:35:08 EDT Re: [Connectivity] connection problems - NJ, PA and TN! http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-and-TN-20294524 said by vontar :

I am in TN and I have been having very similar problems all night.
I too am in TN and am having slow issues.
I didn't notice them until around 1030pm when I stopped working a non-net needed project I've been working on.

Pathping to google.com shows high ping (249ms) at outbound 12.118.120.101, and 100% loss at next two router sbr2.attga.ip.att.net [12.123.20.182] and 12.122.96.5
Hops 5,6, and 7 respectively.

Called support, they said they're aware of the issue and it's being worked.
After seeing all these posts, I'm not confident it will be corrected quickly.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-and-TN-20294524 Sun, 06 Apr 2008 23:19:59 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294441
I noticed my tracerT have been routed different then normal and 7 hops from me is where the pings go freaking high.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294441 Sun, 06 Apr 2008 22:59:35 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294287 While I was calling in last week to inform them of my issue they tried to sell me on VOIP and I immediately told them how can I rely on my phone service being available 24x7 if my internet service isn’t?]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294287 Sun, 06 Apr 2008 22:26:15 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294230 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20294230 Sun, 06 Apr 2008 22:10:48 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20293673 said by Siko:

It is just an "update" so they could throttle torrents more efficiently.
What has that to do with the price of Pork Bellies ? :uhh:]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20293673 Sun, 06 Apr 2008 20:19:59 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20293601 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20293601 Sun, 06 Apr 2008 20:05:16 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20293067 said by sava700:

It appears to be effecting us in Virginia today my net is worse than dialup even on the Blast package..I called and they didn't know anything other that to say there was a issue yesterday and call us back tomorrow as it might clear up by then..wtH!?
How have you come to this determination ?

Who else has concurred with you ?

What have you done to determine if the problem is local to you rather than a general and more widespread issue ?

I suspect that there would already be many more posts here from Virginians if this were so..]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20293067 Sun, 06 Apr 2008 18:03:53 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20292935 said by NYWebWatcher :

Comcast Major Internet Outage in 7 states.

Comcast! Their service is Crap-Castic!
It appears to be effecting us in Virginia today my net is worse than dialup even on the Blast package..I called and they didn't know anything other that to say there was a issue yesterday and call us back tomorrow as it might clear up by then..wtH!?]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20292935 Sun, 06 Apr 2008 17:34:05 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20291972 Comcast Major Internet Outage in 7 states.

Comcast! Their service is Crap-Castic!]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20291972 Sun, 06 Apr 2008 13:30:57 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20289604 said by inturnaround:

I wonder, though, what kind of explanation of the outage would suffice for both technical and non-technical people? Heck, I've seen the explanation and even I don't understand it completely. Then again, I am not a network engineer.
Care to share ? And something other than the generic "routing issue" ? ;)]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20289604 Sat, 05 Apr 2008 21:52:52 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20289306 said by shaggy010:

]I guess you've never heard of Crisis Management (CM)? The companies I have worked for in the past and present have always had a CM department. While the Ops crew (me) was busy repairing a major fault, CM was busy notifying our customers. The customers were never kept out of the loop and were fully aware. ComCrap is obviously quite the opposite. 'They' are working on it, who knows what 'they' are 'working' on and they never, ever have a ETR.
The IVRs were updated to reflect the outage. While internally there may be an ETR, the problem with sharing that is that in creates an expectation that may not be met due to unforeseen circumstances, creating two calls when there may have only been 1.

People really did care that there was a problem and it was unfortunate that it went on as long as it did.

I wonder, though, what kind of explanation of the outage would suffice for both technical and non-technical people? Heck, I've seen the explanation and even I don't understand it completely. Then again, I am not a network engineer.
--
"I try to make everyone's day a little more surreal." -Calvin]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20289306 Sat, 05 Apr 2008 20:34:50 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288891
I was doing a software install for AT&T and planned on working from home. The one day things go to crap.

Thankfully, Verizon FIOS is coming to my street (finally!). Maybe the competition will force both of them to provide decent customer service.

Just got to get my primary email switched to something like gmail and get everything else isp-agnostic so I can switch back and forth as needed to reward crappy service.

-Steve]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288891 Sat, 05 Apr 2008 18:49:12 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288890
There's still no answer given as to what exactly was the problem.
--

The Comcast Disney Avatar has been retired.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288890 Sat, 05 Apr 2008 18:48:22 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288776 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288776 Sat, 05 Apr 2008 18:18:36 EDT Re: [Connectivity] connection problems - NJ, PA http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288765 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-NJ-PA-20288765 Sat, 05 Apr 2008 18:16:55 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20288623 said by LeftOfSanity:

said by SND2005:

said by beerbum:

jeeze you would think the world had come to an end by the posts here.

Then you should have a backup, since you know network problems can happen.
Sure, but his point was that nobody at comcast is very helpful, in so many words.

It's unacceptable in his opinion.

It's an opinion that I happen to agree with.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20288623 Sat, 05 Apr 2008 17:42:26 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20288253 --
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20288253 Sat, 05 Apr 2008 15:56:43 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20288237
No AIM, aol, cnn, time warner, engadget, bbr, etc..

Ransom sites just wouldn't connect. It's back up now though.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20288237 Sat, 05 Apr 2008 15:52:31 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20288226 said by SND2005:

said by beerbum:

jeeze you would think the world had come to an end by the posts here.

said by SND2005:

said by beerbum:

jeeze you would think the world had come to an end by the posts here.

ok so it's a big deal to you.. if your accessing those 1000+ machines is so important, what is *your* contingency plan for a network outage?

My plan? As I said in my original post, a bridged PCS connection. Or I can drive to any of the 1000+ machines and access that network from there. Yes, it is inconvenient; but the point is that 12+ hours with nobody having a clue is completely unacceptable. ]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287987 Sat, 05 Apr 2008 14:52:05 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287843 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287843 Sat, 05 Apr 2008 14:51:21 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287811 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287811 Sat, 05 Apr 2008 14:51:11 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287975 said by beerbum:

I've worked in the cable, telco and electric distribution fields, one thing I can tell you is that they all suffer from the same lack of communication.. it has been my experience in all three fields that the #1 priority is to fix and or reroute around the problem.. that is the primary focus.. for announcing a problem, in most cases the problem is fixed before the knowledge of the outage gets to the senior management folk who make the decision to notify about the outage.
I guess you've never heard of Crisis Management (CM)? The companies I have worked for in the past and present have always had a CM department. While the Ops crew (me) was busy repairing a major fault, CM was busy notifying our customers. The customers were never kept out of the loop and were fully aware. ComCrap is obviously quite the opposite. 'They' are working on it, who knows what 'they' are 'working' on and they never, ever have a ETR.

Edit: Oh yeah, up in 07036.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287975 Sat, 05 Apr 2008 14:50:03 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287937 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287937 Sat, 05 Apr 2008 14:39:45 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287928 said by SND2005:

said by beerbum:

jeeze you would think the world had come to an end by the posts here.

I support 1000+ machines remotely, IT IS A BIG DEAL. Not everyone is downloading movies or on myspace.

Comcast receives a boatload of money from its subs, it's a huge company. There should be a contingency plan in place, or at least some method to notify its customers that the network is down.
ok so it's a big deal to you.. if your accessing those 1000+ machines is so important, what is *your* contingency plan for a network outage?

if access is such a big deal to you, certainly relying on a single provider for access (i.e. single point of failure) then complaining when that single provider is down or having problems is foolish IMO.

I've worked in the cable, telco and electric distribution fields, one thing I can tell you is that they all suffer from the same lack of communication.. it has been my experience in all three fields that the #1 priority is to fix and or reroute around the problem.. that is the primary focus.. for announcing a problem, in most cases the problem is fixed before the knowledge of the outage gets to the senior management folk who make the decision to notify about the outage.

to you and others it may suck - yes it would be nice to know.. unfortunately timely outage reporting is not in the corporate mindset, has never been and most likely will always be that way.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287925 Sat, 05 Apr 2008 14:37:44 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287898 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287898 Sat, 05 Apr 2008 14:31:18 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287870 said by beerbum:

jeeze you would think the world had come to an end by the posts here.
I support 1000+ machines remotely, IT IS A BIG DEAL. Not everyone is downloading movies or on myspace.

Comcast receives a boatload of money from its subs, it's a huge company. There should be a contingency plan in place, or at least some method to notify its customers that the network is down.]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287870 Sat, 05 Apr 2008 14:24:58 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287852 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287852 Sat, 05 Apr 2008 14:20:01 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287832 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287832 Sat, 05 Apr 2008 14:16:36 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287821 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287821 Sat, 05 Apr 2008 14:14:30 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287807 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287807 Sat, 05 Apr 2008 14:11:50 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287802 --
Graphic Disorder]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287802 Sat, 05 Apr 2008 14:10:54 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287796
It's quite funny to me that my bridged SprintPCS connection was actually working FASTER than Comcast was! (working period..)

Maybe they were installing a new P2P filter ;-)]]> http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287796 Sat, 05 Apr 2008 14:09:59 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287788 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287788 Sat, 05 Apr 2008 14:09:01 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287786 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287786 Sat, 05 Apr 2008 14:08:48 EDT Re: [Connectivity] connection problems http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287784 http://www.dslreports.com/forum/Re-Connectivity-connection-problems-20287784 Sat, 05 Apr 2008 14:08:35 EDT