drjp81
join:2006-01-09
canada
 ·TELUS
·TekSavvy Solutions..
1 edit | reply to shwing
Re: upgraded to Total Internet Performance and got put on 60GB
[Edit non-affiliation]
Do as I did. Switch to Teksavvy. Then you have the option of 200GB or unlimited. Look them up: »www.teksavvy.com/
I am not affiliated, nor do I receive kickback from Teksavvy. Justa happy customer.  |
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shwing
A Sphincter Says What ?
join:2002-11-14
1 edit | reply to hmmmmmmm
Thanks, I Emailed kevin.crull@bell.ca and I have a post in sympatdirect |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC | reply to shwing
To be fair to Bell, you called Friday, they said 72 hours, and it's only been perhaps 36-48 business hours since then.
To be fair to you, Bell never seems to call anybody back. Ever, as far as I can tell. |
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habskilla
join:2005-09-19
Moncton, NB | The 72 hours and we'll call you back is just a way for them to get you off the phone.
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GO LEAFS GO (all the way to the golf course) |
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Pegasys66
join:2008-01-16 | reply to Guspaz
Yes they do....When they want you to switch long distance providers or sell you more of their products. |
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shwing
A Sphincter Says What ?
join:2002-11-14
| reply to Dslam
said by Dslam  :When discussing the switch to Total Internet Performance from an unlimited plan there are ways to get moved back. Tell the rep you speak to that a ticket outlining the previous package needs to be sent to "AMDOCS". Takes about 2 weeks to reflect the change. It's not advertised because of the rather small dept would be overrun with demands. And no, they (AMDOCS) do not take phone calls so don't even ask to speak to them. "dan 6019327" just phoned me to look into the abuse, he also forwarded a ticket outlining my previous unlimited package to AMDOCS
the ticket number is 87002344
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P4 3.0 800 MHz FSB|WD 120 GB 8mb HDD|WD 160 GB 8mb HDD|WD 320 GB 8mb HDD|ASUS P4C800-E Deluxe|Corsair Twinx 1.5 GB 3200LLPT(2-3-2-6)|ATI-X800 Pro VIVO flashed to X800XT PE|Aardvark Direct Pro 24/96|2x NEC DVD-RW 3500AG Burners|Enermax 450PSU|XP Pro|Beer |
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shwing
A Sphincter Says What ?
join:2002-11-14
| reply to shwing
this issue was not solved to my satisfaction, I spoke with Mr Lafontain and it was made clear that I could not revert to unlimited, he offered 10 months at a discounted rate + no cancellation fee...I will be switching to Cogeco after the 10 months are up...why stay with Sympatico
Jessuz I hate getting screwed by a company that I promptly pay,on time every month...un real
"Hello Mr. ,
I am sorry to hear that you issue was not to you satisfaction but at this time, if the people you dealt with were not able to fix it for you, I will not be able to do anything either.
Regards,
Sylvain "
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P4 3.0 800 MHz FSB|WD 120 GB 8mb HDD|WD 160 GB 8mb HDD|WD 320 GB 8mb HDD|ASUS P4C800-E Deluxe|Corsair Twinx 1.5 GB 3200LLPT(2-3-2-6)|ATI-X800 Pro VIVO flashed to X800XT PE|Aardvark Direct Pro 24/96|2x NEC DVD-RW 3500AG Burners|Enermax 450PSU|XP Pro|Beer |
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ShadPTR
join:2008-01-23
Markham, ON
·TekSavvy Solutions..
| reply to shwing
Yep, textbook case. Been there done that, you sound like me many many messages/phonescalls/complaints ago.
Switch provider. Don't bend over backwards to be their customer. Your bloody pressure will be better. What a POS company.
In fact switch your homephone and tv too.  |
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