et1212
join:2005-10-23
Mableton, GA
 ·AT&T Southeast
| Is your DSL connection interrupted by Lightening? Recently we have a lot of thunder storms (even tornadoes) in Atlanta area. I have noticed that my DSL connection would drop intermittently (most of the time it only drops for a few seconds, occasionally up to two minutes). I have noticed this every time there is any lightening outside.
Anyone has the same problem? Is this a system wide problem or is it local? Or is there something wrong with my modem?
Also, it takes my router (DI614+) a long time to detect that the internet connection is dropped (I had "auto reconnect" checked) -- I have to manually disconnect to force it to reconnect. I wonder if you have the same kind of problem with your router.... Any recommendation for a good router is appreciated. | |
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 Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
2 edits | Re: Is your DSL connection interrupted by Lightening? Let me guess, you have a Westell 6100 modem.
Note: If it is thundering and lightning with tornadoes whirling around outside then leave the computer alone and get somewhere safe and hide.
I have seen the Westell 6100 do this a few times , but not to many times because when it is doing that outside I normally turn off my equipment and disconnect it from the power outlet and phone jack then I find some nice to hide.
If it tornadoes I just hide, screw the computers. | |
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 | et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
1 edit | Re: Is your DSL connection interrupted by Lightening? He-he, very funny.
I mean thundering and lightening at a good distance from me...
All my equipments are on pretty good grade UPS'. I build my own pc's -- good psu on UPS is a must-have for me.
It is a Westell 6100... Can I can demand a different modem from ATT? If not, is there any good modem I can buy myself? | |
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Splitpair
Premium
join:2000-07-29
Cow Towne
 ·T-Mobile US
| Re: Is your DSL connection interrupted by Lightening? said by et1212  :It is a Westell 6100... Can I can demand a different modem from ATT? If not, is there any good modem I can buy myself? The problem is with the Westell they have a very sensitive front end that can pick a signal out of dirt but it doesn't handle the induced noise of a lightning hit very well.
You could swap out the modem for a less sensitive one but that might introduce other new problems if you are running over 3 meg.
Wayne
--
Yeah, there's a storm on the loose, sirens in my head
Wrapped up in silence, all circuits are dead
Cannot decode - my whole life spins into a frenzy
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Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
1 edit | said by Airwolf7 :Let me guess, you have a Westell 6100 modem. Oh please that is total BS.... I have had briefly 6.0 service ant bordr line distance but approved, that was very eratic, but also close and qualified but enough it was a problem no matter how tweaked... 3.0 ROCK SOLID bu there are LIMITS
Just because some thing is offered doesn't mean it works in ALL cases,
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»haywardm.com (Hayward's Key West)
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| | Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by Hayward :said by Airwolf7 :Let me guess, you have a Westell 6100 modem. Oh please that is total BS.... I have had briefly 6.0 service ant bordr line distance but approved, that was very eratic, but also close and qualified but enough it was a problem no matter how tweaked... 3.0 ROCK SOLID bu there are LIMITS Just because some thing is offered doesn't mean it works in ALL cases, I don't understand. What is total BS?
Is the fact that lots of people have noticed when it is lightning their modem loses sync and they also notice their modem is a Westell 6100 total BS?
Is it total BS when they replace their Westell 6100 modem with any modem that is not a Westell 6100 their problems go away?
I don't have anything against the Westell 6100. I like the Westell 6100.
It just seems like under certain conditions the Westell 6100 loses sync a lot when it is lightning. Some people have Westell 6100 modems and say that it does not lose sync even if lightning strikes their house multiple times in a row. Maybe their line conditions are very different then the people that have the problems with the Westell 6100 and lightning.
Most people that have Westell 6100 modems and replace them with another modem don't have any more problems with lightning after that.
Do a search of the AT&T Southeast forum for Westell 6100 and lightning and see what you come up with. | |
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Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
3 edits | Re: Is your DSL connection interrupted by Lightening? Oh and you think Key West is immune to lightning do you?
OK maybe I have the ONE good 6100 (actually two for the brief time I attempted 6.0... neither has EVER failed because of lightning I have noticed... and now have a back up should I need it.
Then again being high lightning and hurricane resistant infrastructure most of SO FL isn't why you never heard 70% of KW was under 3=8 ft of water in Wilma....
No just all the just thrown TOOTHPICKS fell over in MIA/DADE When Wilma was less than half the strength it it hit KW with... Again Cat 3 with 13 ft storm surge on an aveverage 6 fto above sea level island... vs PIDDLING hardly Cat 1 wehrn it hit MIA and knocked over the TOOTHPICKS and had them without power for a MONTH in many areas.
No you are not suffering MODEM problems you are suffering lame ASSED infrastructure.... not that other modems might not reconnect better... but you still need something to reconnect to!
Pretty much we had power back in 48 hours at Cat 3 vs 1 MIA got.... and much of that delay was waiting for areas to full drain/dry so people didn't acciddentaly electrocute themselves, not that it couldn't have been done sooner
Sorry just don't believe the 6100 BS I was a bit too far though approved for 6.0.... but 6100 has been ROCK solid for 3.0... and through several power failures (life at the end of the 150 mile ext cord from MIA) with UPS, cable was a lost deal for those relying on Cumcast... But Laptop (its own battery) DSL and 6100 were flawless.
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»haywardm.com (Hayward's Key West)
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| | | | Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? I have had just about every modem that BellSouth has released to their customers and the only one that loses sync when it lightnings is any of the forty eleven Westell 6100 modems that I have owned.
Mine will only lose sync if lightning is hitting shit out in the back yard.
A fellow that lives about a block away from me had a Westell 2200 that pooped out on him and I gave him a brand new in the box Westell 6100 model C90-610030-06 and he called me up one day and said that he can't use the Internet if it is storming because the DSL LED is always flashing when it storms.
I gave him a Netopia 2241N-006 and he has had no problems since then.
He recently called me and asked what would be a good wireless router to get to work with his Netopia 2241N-006 and how much would it cost and I told him that he could get a FREE 2Wire 2701HG-B and he has had no problems with it either.
I would bet money that I could take a Westell 6100 back over to his house and it would lose sync every time it stormed.
His would lose sync if it is lightning in the next county and mine will only lose sync if the lightning is hitting stuff in my yard.
We both have Xtreme 6.0 with the same Siecor/Corning ADSL/POTS splitter and are both connected to the CO on High Street and his DSL Statistics are way better than mine.
My Downstream SNR Margin is 12dB and Upstream SNR Margin is 12dB with a Downstream Line Attenuation of 14B and an Upstream Line Attenuation of 7dB.
His Downstream SNR Margin is 21dB and Upstream SNR Margin is 14dB with a Downstream Line Attenuation of 12dB and an Upstream Line Attenuation of 5dB.
His DSL Statistics are way better than mine but for some reason when it storms a Westell 6100 on his line hides in the closet and cries until the storm has passed and on my line a Westell 6100 does not care about storms unless lightning is hitting the trees in my back yard.
Hayward, I don't have any idea why some people can have a Westell 6100 in the lightning capital of the world and never have a problem and some people will have nothing but problems with their Westell 6100 when it storms. | |
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Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
4 edits | Re: Is your DSL connection interrupted by Lightening? said by Airwolf7 :Hayward, I don't have any idea why some people can have a Westell 6100 in the lightning capital of the world and never have a problem and some people will have nothing but problems with their Westell 6100 when it storms. Well again that sort of screams line and not modem... even if stats are good in norm conditions... the line is seeing storm surges all can go to hell.... and maybe the 6100's are just good at saying hey I'll let go for a sec before I fry myself for no reason... or whatever.
But again I would attribute it more to the given line conditions and not the modem per se.
And I have the historical line monitor graphs from here to show it, even if I wasn't there doing something a very flat line ping and green all the way across unless I actually shut it down. Of course as I recall that is only once every 10 min pinged.
And then another thing do these people also have their PPPoE software or router set to be always connected? And OK maybe for 30 sec I wasn't doing anything might have been disconnected, but it reconnected no problem and I'm not a 24/7/365 full bore downloader of the world... to maybe notice that 10 sec failure 
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»haywardm.com (Hayward's Key West)
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thedragonmas
join:2007-12-28
Albany, GA | ive had the same problem for years. ive gotten so used to it when i hear thunder i find something else to do. storm can be a full county away and still knock out the dsl. tho i am 19,200 feet from the dslam so im not gonna be picky :| | |
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heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
| I live in Middle TN. We have some very bad storms to come through from time to time,especially in the Spring.
My westel 6100 has never lost sync during a lightning or a thunderstorm.
For instance just the other night, lightning struck a tree about 45 yards from my house.
The tree is all burnt on one side all the way to the ground.
My modem nor my DSL connection ever dropped sync.
I guess I am special, according to all the talk about westels and thunder/lightning storms.
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everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them. | |
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| Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? There seems to be some talk that poor grounding/bonding is a factor with the Westell 6100 regarding lightning issues because it is a very sensitive modem and your grounding/bonding might be in great shape.
heels_fan, is your Westell 6100 one of those little Westell 6100 models? I think that they are E90-610030-06 model.
The reason why I'm asking is because the models before the E model are based on the retail model Westell 6100 and have lots of components missing on the circuit board and maybe the circuity is not as well tuned as it could be with these components missing.
The little E model Westell 6100 is a lot smaller and I would guess that it probably does not have missing components and this new circuit board, because it is smaller and newer, might not have these problems due to the fact that the Westell engineers might have tuned the circuity differently based on the new layout and possible feedback from the field about lightning sensitivity issues.
I really don't know about any of this because I'm just guessing, but it sounds plausible. | |
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| | et1212
join:2005-10-23
Mableton, GA | Re: Is your DSL connection interrupted by Lightening? I have a small Westell 6100.
How can I tell if the problem is related to house wiring? | |
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nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
 ·AT&T U-Verse
·AT&T Midwest
| Re: Is your DSL connection interrupted by Lightening? How can I tell if the problem is related to house wiring? When I was seeing lightning problems related to house wiring, I was also losing sync too often when there was no lightning.
Sorry for confusing you about that.
If you hold solid sync when there are no thunderstorms around, then the problem is not likely to be house wiring. If the problem occurs even when the thunderstorm is distant (not overhead), then this is unlikely to be related to house wiring.
From your description, I suspect that part of the line connecting you to the CO is aerial, and is acting as an antenna and picking up the noise from the thunderstorm. When the amount of noise reaches a level comparable to the dsl signal, you lose sync.
Okay, that's only guesswork, based on what I have seen with other reports of similar problems. If I am right, there probably isn't much you can do about it.
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AT&T dsl; Westell 327w modem/router; SuSE 10.1; firefox 2.0.0.13 | |
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Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US
2 edits | Re: Is your DSL connection interrupted by Lightening? said by nwrickert :From your description, I suspect that part of the line connecting you to the CO is aerial, and is acting as an antenna and picking up the noise from the thunderstorm. Na most of the effect that an indirect lightning hit has on Telco cables is inductive which affect aerial as well as buried cables.
Wayne
--
Yeah, there's a storm on the loose, sirens in my head
Wrapped up in silence, all circuits are dead
Cannot decode - my whole life spins into a frenzy
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| | | | | et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by Splitpair :said by nwrickert :From your description, I suspect that part of the line connecting you to the CO is aerial, and is acting as an antenna and picking up the noise from the thunderstorm. Na most of the effect that an indirect lightning hit has on Telco cables is inductive which affect aerial as well as buried cables. The problem comes in where the bonding of the cable opens (most commonly at splices) rendering the sheath ineffective in it’s ability to isolate the pairs within from the effects of inductance. FWIW those are the same bonding problems that cause the loss of synch in the evenings troubles only instead of lightning being the cause its power influence from the increased load on the single phase electrical distribution commonly used in residential areas. PI is something that I have been preaching about for years and is now finally being discovered by the masses in the OSP world. Wayne I am not 100 sure I understand it. But I assume, if you are right, there is noting I can do, correct?
Neil0311 had not such problem with Wetell6100 (he is not too far away from me), so I am a little confused. | |
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heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN | my modem is the westel B90-610030-06 with a Rev level of C.
It is the little black westel | |
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| | | Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by heels_fan :my modem is the westel B90-610030-06 with a Rev level of C. It is the little black westel The little bitty Westell 6100 I was talking about would probably fit inside of the older model Westell 6100 modems.
I think that they are model number E90-610030-06. | |
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| | | rambo30117
join:2006-10-15
Carrollton, GA | i thought your bug was a knat on my screen and started to swat it | |
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nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest
| I do not have any problem with thunderstorms. Incidently, I happen to use a Westell modem - currently a 327w, previously a 2200. I doubt that the modem is the problem.
When I first got DSL, I did lose sync when there was nearby lightning, but not with distant lightning. That problem went away when I corrected problems in the house wiring.
I am a fair way from the CO, with my attenuation around 55 (at one time it was 58, till the techs removed some bridge taps).
Another AT&T midwest user, dslwanter , has had a lot of trouble with lightning, even in the distance. He has had several threads on this.
The primary difference between my service and dslwanter 's service, is that my line (back to the CO) is underground, while his is aerial.
The circumstances for lightning (even in the distance) causing problems appear to be high line attenuation (long distance from the CO), and a significant part of the line from the CO is aerial (i.e. above ground).
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AT&T dsl; Westell 327w modem/router; SuSE 10.1; firefox 2.0.0.13 | |
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neil0311
join:2005-07-24
Marietta, GA
| Westell 6100 here in the Atlanta area with no issues at all. In fact, a couple of weeks ago when we had the severe t-storms and tornadoes, I was using my laptop to track the radar as one of the storms passed over us. Never had any problems with connectivity. | |
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
1 edit | The easiest way to fix your problem is to get rid of your Westell 6100 modem.
I'm assuming that your Westell 6100 runs fine at all other times and only has problems during lightning storms.
You have FastAccess DSL Xtreme 6.0 and you are using a Westell 6100 in conjunction with a D-Link wireless router, so why don't you order yourself an AT&T HomeNetworking Wireless Gateway from AT&T for FREE after rebate and have yourself an all in one unit that is supported by the FastAccess DSL Help Desk.
It will probably be a 2Wire 2701HG-B and even though I have made some disparaging comments about 2Wire products in the past after ordering several of these and setting them up for my customers I have come to really like this unit and will be getting one for myself in the near future.
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Read my reply to another fellow about how to order this FREE AT&T HomeNetworking with a FREE after rebate AT&T HomeNetworking Wireless Gateway.
»Re: [Speed Problem] yoyo speeds on 6.0 ,I had solid speeds on 3. | |
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| et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
1 edit | Re: Is your DSL connection interrupted by Lightening? said by Airwolf7 :You have FastAccess DSL Xtreme 6.0 and you are using a Westell 6100 in conjunction with a D-Link wireless router, so why don't you order yourself an AT&T HomeNetworking Wireless Gateway from AT&T for FREE after rebate and have yourself an all in one unit that is supported by the FastAccess DSL Help Desk. It will probably be a 2Wire 2701HG-B and even though I have made some disparaging comments about 2Wire products in the past after ordering several of these and setting them up for my customers I have come to really like this unit and will be getting one for myself in the near future. I guess it does not hurt to give it a shot...especially since I have some problem between DI614+ and the Westell 6100.
I did not do more research, but
(a) would the 2Wire 2701HG-B work in bridge mode if I upgrade the wireless-N in the future?
(b) I assume the Wireless G adapters would work with this unit?
(c) I assume there are 4 100/1000 wired ports?
For my network traffic, I still use wired connection as much as possible (love my gigabit connection to my NAS)
I also had some problems with ATT rebate, hope this is not going to be a problem
Anyway, thanks a lot for your help, Airwolf. I rally appreciate.
---- Of course, I appreciate everyone else's input a lot too ------ | |
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| | | et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
1 edit | Re: Is your DSL connection interrupted by Lightening? said by Airwolf7 :I reckon we should look into that before jumping the gun and getting a new modem. Will do this (maybe tomorrow -- will have to go to a dinner tonight and, most likely, watch the game.
Thanks a lot for your help. | |
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| | | | Airwolf7
Premium
join:2004-12-12
Franklin, KY | Re: Is your DSL connection interrupted by Lightening? Make sure that you check the DSL Statistics at the phone jack that it is plugged into now before checking them at the "Test Jack" at the NID or INI so you will have something to compare them with. | |
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| | | | | et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
2 edits | Re: Is your DSL connection interrupted by Lightening? said by Airwolf7 :Make sure that you check the DSL Statistics at the phone jack that it is plugged into now before checking them at the "Test Jack" at the NID or INI so you will have something to compare them with. Very strange ... I can not get the modem to sync at the test jack on the EBN.. tried different cables with/w/o filters and it did not work. (I forgot to see if regular telephone would work, though - it is too dark out now). BTW this jack seems to be filled up with some glue by the phone company???
Stats when connected to inside jack:
s/n 11.5 to 16.5 down ---- 24 up
(down was much better at 18-20 before)
atten 20 down ---- 8.5 up
CRC errors 0 ---- 0
down sync 8125 ---- up sync 511
at the log:
US atten 8.5 --- DS atten 20
US Margin 24 --- DS Margin 20
US tx power -14.9 (??)--- DS TX Power 18.3 (?? too high?)
US DSL Rate 511 --- DS DSL rate 8124
(a) Why does the margin at startup (log) is at 20 but go down to as low as 11.5 at the DSL screen. Is this too low?
(b) Tx power is negative US? I believe this is common/
(c) Ds Tx power too high?
(d) why can't I get it to sync at the test jack at the EBN? | |
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| | | | | | Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by et1212 :(a) Why does the margin at startup (log) is at 20 but go down to as low as 11.5 at the DSL screen. Is this too low? (b) Tx power is negative US? I believe this is common/ (c) Ds Tx power too high? (d) why can't I get it to sync at the test jack at the EBN? (a) They always seems to do that. It seems like it takes a short while for it to settle down and find it's groove. I guess that it is more optimistic at when it first connects and after it settles down and finds it's groove it become more pessimistic about how favorable the conditions actually are. I have noticed that the Downstream SNR Margin seems to fluctuate within a certain range. Mine is between 11.5dB to 15.5dB and I would assume that is due to the fact that my line is not all by it's self but is in a binder with many other lines that are creating their own varying amount of noise. ADSL2+ seems to be relatively happy at 9.0dB of above and ADSL1 seems to be relatively happy at 12dB or above.
(b) I always seen it as a negative number with ADSL2/2+.
(c) It's probably not to high. I guess that they have to scream pretty loud once you get to the high speeds like 6.0, but I don't know for sure.
(d) The stuff inside of the Test Jack is a sealing gel. Push your phone cable firmly into the Test Jack until it clicks into place and you can not pull it out without pressing the release tang on your phone cable. If you test it with a corded phone and have a dial-tone then unplug the phone cable from the phone and plug it into the DSL modem that way you know that the cable is good. | |
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| | | et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
| Airwolf7: I read the rebate language carefully and think I can get the "free after rebate" only at the time of a new order. I'll try to call/email and get some clarification.
I wish I had checked around before ordering-- should have gone for the router in the first place.
I will post the stats as you suggested later tonight. I remember I checked them when I first got the dsl service and was happy with the results (and the connection is good in the past 4 months as long as the weather is fine). But, you are right, it does not hurt to double check. | |
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| | | | Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening?
I sure hope that it is free after rebate. | 
Payment and Billing Options. |
said by et1212 :Airwolf7: I read the rebate language carefully and think I can get the "free after rebate" only at the time of a new order. I'll try to call/email and get some clarification. I wish I had checked around before ordering-- should have gone for the router in the first place. I think that it is FREE after rebate with online orders only.
I think that also applies for existing customers that have FastAccess DSL Xtreme or Xtreme 6.0 and I sure hope that is the case because I'm going to have several people in my hometown mad at me if it is not.
What is below is from section 2 of the Pricing Terms and Conditions
"AT&T® Home Networking is $5.00 per month. An AT&T Wireless Gateway is required for service. AT&T® Home Networking is available with FastAccess DSL Xtreme and Xtreme 6.0 at no additional charge. Offer is available to existing FastAccess DSL Xtreme and Xtreme 6.0 customers upon request."
It states that an AT&T Wireless Gateway is required for AT&T Home Networking service. It states that the AT&T Home Networking offer is available to existing FastAccess DSL Xtreme and Xtreme 6.0 customers upon request.
By ordering it online you are requesting the offer.
While ordering AT&T Home Networking online it states that there is a charge of $0.00 for it and it states that the AT&T Wireless Gateway is $100.00 and is FREE after rebate with online orders only.
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I very well could be wrong about all of this and I would hate to see someone order this and find out latter that the rebate does not apply to existing customers.
I believe it does by the way that it is worded and due to the fact that is says so during the online ordering process.
I printed out all of the information about this offer when I was helping the people here where I live order this and will raise seven kinds of Hell if they do not get their rebates.
I have not heard anything back from these people that I helped that would lead me to believe that they did not receive their AT&T Wireless Gateway for FREE after rebate.
I made it very clear to them that this Wireless Gateway would be FREE after rebate and to check and make sure that they were not charged for it.
I would expect that they would be calling me and fussing at me if it were not so, sometimes people do not check things like this and they may have overlooked it.
If I had thought that this AT&T Wireless Gateway was going to cost them $100.00 then I would have just got them a Linksys WRT54G wireless router and set it up with their existing modem for way less money because you can pick one of these up at Walmart for $45.00. I wanted them to have the AT&T Wireless Gateway because it would be officially supported by the Help Desk in case for some reason I could not be able to help them in the future.
I have not ordered one of these myself because I have no need for one but I do intend to order one. Right now I don't want to do anything that might would make me have to call these people up and talk to them about anything because I'm still pissed off to no end over the ordeal I had with them over an AT&T Managed Internet Services T1 line. I will try to the best of my abilities to never put myself into a position where I might have to call them up and talk to them if I don't have to. If you will look at my first picture you will see that I pay the old price of $46.95 for Xtreme 6.0 when Xtreme 6.0 is now $42.95 and for $4.00 a month it is worth it to me to not have to call them and change it on the off chance that something might happen to cause my head to explode.
Don't take anything that I say as the truth. Call them up and ask them to be sure. If you call six different people there you will probably get three that will say it is FREE after rebate and three that won't. | |
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Drex
Beer..It's What's For Dinner
Premium
join:2000-02-24
La Place, LA
·AT&T Southeast
| said by Airwolf7 :You have FastAccess DSL Xtreme 6.0 and you are using a Westell 6100 in conjunction with a D-Link wireless router, so why don't you order yourself an AT&T HomeNetworking Wireless Gateway from AT&T for FREE after rebate and have yourself an all in one unit that is supported by the FastAccess DSL Help Desk. Figures...I go and upgrade to 6.0 BEFORE they do the free modem promotion. BAH!
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I gave up drinking and eating bad food. And in 14 days, I had lost 2 weeks. | |
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| | Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by Drex :said by Airwolf7 :You have FastAccess DSL Xtreme 6.0 and you are using a Westell 6100 in conjunction with a D-Link wireless router, so why don't you order yourself an AT&T HomeNetworking Wireless Gateway from AT&T for FREE after rebate and have yourself an all in one unit that is supported by the FastAccess DSL Help Desk. Figures...I go and upgrade to 6.0 BEFORE they do the free modem promotion. BAH! Drex, Look at my above reply to et1212 for more information about AT&T Home Networking and the AT&T Wireless Gateway. | |
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See 6 replies to this post |
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impala
join:2008-03-08
Clemson, SC
1 edit | Yes. Using a Westell 327W at 1.5Mbps G.DMT Mode interleaved on a dirty line. | |
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KeysCapt
Premium,Mod
join:2001-07-11
Keys Exile
clubs: | In spite of the 'expert' comments to the contrary, I had the lightning problem as the OP described with two different Westell modems, after upgrading to xtreme 6.0 ...
I replaced the Westells with a 2wire 2701HG and the problem disappeared. | |
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brandon
Some truth included in this post.
Premium
join:2003-03-31
Hurley, MS
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by KeysCapt :In spite of the 'expert' comments to the contrary, I had the lightning problem as the OP described with two different Westell modems, after upgrading to xtreme 6.0 ... I replaced the Westells with a 2wire 2701HG and the problem disappeared. Same. Two westell 6100s, both disconnected in storms. Westell 2100, Alcatel STH, and now Netopia 3346 all perfect during storms. | |
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noone special
@bellsouth.net | have seen poorly bonded homes (power neutral ground) cause intermittent troubles on sync rates @ oni. ie loose ground wire on ground rod @ power meter. | |
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| et1212
join:2005-10-23
Mableton, GA
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by noone special :
have seen poorly bonded homes (power neutral ground) cause intermittent troubles on sync rates @ oni. ie loose ground wire on ground rod @ power meter.
How can I test to see if this is a problem for me? I apologize if this is a stupid question. | |
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heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
| Last night we had several thunder/lightning storms to roll through.
I left my PC/modem downloading a large .iso file overnight. When I went back to check my MRTG graphs this morning, there was not even a glitch in the graphs, my modem did not drop sync.
I guess I am a lucky dog, eh?
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everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them. | |
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See 10 replies to this post |
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attdsltech1
@bellsouth.net
| the most likely problem that everyone here is experiencing is a bonding issue in the OUTSIDE plant of the network. If that is the case, MOST phone tech ( and defiantly the contractors) will miss diagnose the problem and go to the old standby....give u a new modem. This not an easy problem to detect. And just for the record......It doesn't make a hill of beans of difference what modem u use.....if the dsl signal is being interrupted by high power influence ANY modem will lose sync.....10 yrs exp has told me that. | |
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See 8 replies to this post |
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heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
| Am I the only one reading here that does not have problems with the westells and lightning?
It seems like that is all I am hearing.
KeysCapt I understand what you are saying. I wonder if distance from the CO or whatever has anything to do with it?
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everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them. | |
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| FAQFixer
Premium
join:2004-06-28
Powder Springs, GA
1 edit | Re: Is your DSL connection interrupted by Lightening? As Wayne pointed out the Westell 6100's chipset is purposely very sensitive and has the ability to pick up usable signals at a lower SNR and greater distances than any previous modem. Since there is no free lunches in this world that increased sensitivity to pick up weak signals comes with the possibility to be easily overwhelmed by any interference. If you have a line that is marginal, not bonded, or susceptible to interference you run the risk of having more issues. The 2Wire is less sensitive and will not have as many interference issues, but won't pull a weak signal as well.
This isn't rocket science...just a trade off. Find out what your needs are and use the appropriate modem.
I have used a Westell 6100 for 3 years and have never lost synch in a storm. Even the bad storms that hit Atlanta about a month ago didn't have any effect. I was surfing in the lightning and hailstorms. My local loop is in good condition, less than 10 years old, and well bonded/grounded. | |
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mikes60
My Paradise
Premium
join:2001-07-31
Boynton Beach, FL
·AT&T Southeast
 ·Vonage
| Re: Is your DSL connection interrupted by Lightening? said by FAQFixer :As Wayne pointed out the Westell 6100's chipset is purposely very sensitive and has the ability to pick up usable signals at a lower SNR and greater distances than any previous modem. Since there is no free lunches in this world that increased sensitivity to pick up weak signals comes with the possibility to be easily overwhelmed by any interference. If you have a line that is marginal, not bonded, or susceptible to interference you run the risk of having more issues. The 2Wire is less sensitive and will not have as many interference issues, but won't pull a weak signal as well. This isn't rocket science...just a trade off. Find out what your needs are and use the appropriate modem. I have used a Westell 6100 for 3 years and have never lost synch in a storm. Even the bad storms that hit Atlanta about a month ago didn't have any effect. I was surfing in the lightning and hailstorms. My local loop is in good condition, less than 10 years old, and well bonded. Very well stated. I used Westells for over 5 years here in the lightning capital of the world. I'ts a 7 year old development that was built with all new equipment and evidently good bonding. I have never lost sync, even during the most violent lightning storms. One of my neighbors homes was actually hit by lightning while I maintained sync.
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No good deed goes unpunished. | |
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| | RJ44
join:2001-10-19
Nashville, TN
| said by FAQFixer :This isn't rocket science...just a trade off. Find out what your needs are and use the appropriate modem. I have used a Westell 6100 for 3 years and have never lost synch in a storm. And to add support to your premise of the right modem for the right situation, I am on a very poor loop in an apartment complex, and the ONLY modem I have found that will hold sync for any amount of time with 6.0 is the STH. I get better margins with 2 Wires and Westells, but they resync every 1-2 hours all day long. Some kind of impulse noise the techs have never identified...but the STH holds sync for weeks at a time.
Oh yeah, there's a difference in modems. | |
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heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
| said by FAQFixer :As Wayne pointed out the Westell 6100's chipset is purposely very sensitive and has the ability to pick up usable signals at a lower SNR and greater distances than any previous modem. Since there is no free lunches in this world that increased sensitivity to pick up weak signals comes with the possibility to be easily overwhelmed by any interference. If you have a line that is marginal, not bonded, or susceptible to interference you run the risk of having more issues. The 2Wire is less sensitive and will not have as many interference issues, but won't pull a weak signal as well. This isn't rocket science...just a trade off. Find out what your needs are and use the appropriate modem. I have used a Westell 6100 for 3 years and have never lost synch in a storm. Even the bad storms that hit Atlanta about a month ago didn't have any effect. I was surfing in the lightning and hailstorms. My local loop is in good condition, less than 10 years old, and well bonded/grounded. Well then, I will just hush up and count my blessings of having a good loop/bonding/grounding.
Now If I could just get off of this interleave profile I will be happy. | |
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jps_valdosta
join:2004-05-10
Valdosta, GA
| I had the same issues with my Westell after I went to 6.0. I got fed up with it last week after a 4 hour storm and decided to order a 2-Wire. I love all diagnostics the modem provides and I noticed a few things about my line over the last 2 days after installing the 2-wire.
1. My downstream SNR is now a solid 13 instead of a fluctuating 6-11 with the Westell.
2. 48 hours without a single resync when the norm with the Westell was 1 or 2 resyncs a day.
3. According the the 2-wire diagnostics, my line can support rates up to 12000. Thats nice to know!
Maybe my Westell was acting up or going bad, but I definitly see a better quality connection with the 2-Wire and I will be waiting on the next storm to see how it behaves. | |
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FAQFixer
Premium
join:2004-06-28
Powder Springs, GA
1 edit | Here's my bad Analogy of the Day.
Increased sensitivity always comes with a trade off. It's analogous to using night vision goggles. When it's dark out the NVG's ability to amplify light gives you a much better vision than your natural eyes. Conversely, wear NVGs on the Las Vegas strip and it will overwhelm the NVGs and blind you even though your natural eyes aren't as affected (your wallet maybe...but not your eyes).
You need to evaluate how dark it is in your situation and what you want to see. | |
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Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
 ·CableOne
·AT&T Southeast
| Heh, lightning had struck my backyard just a few weeks ago, but did you think that Netopia was going lose sync? Nope, he just kept chuggin' along... chugga-chugga-chugga-chugga.. toot, tooooooot. Heh, smoke would have probably arisen from my Westell 6100 if it were being used at the time (extreme sarcasm).
The end result of the lightning strike? Well, my monitor had changed colors (I had to use degauss since I'm on a CRT) and I did lose a filter..so apparently SOMETHING was struck. I just sincerely hope my Netopia wasn't damaged at all in the process, though it was kind of my fault for leaving everything on...but then again, the storm woke me up and sent me to typing noaa.gov in my web browser..
Nothing else in my house (as far as I know) was affected.
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I have achieved 3 meg , fastpath sync on a 15,700 ft. 26 ga copper line. =] | |
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BigVe
join:2005-07-15
Gulliver, MI
·CenturyLink
| If it's storming outside i unplug everything anyway so i really have no idea if bad weather like that will affect my connection.Call me chicken if you want but i have had enough damage from lightning thru my phoneline and don't need anymore if i can help it. | |
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NewLife
Just Keep Swimming, Just Keep Swimming
join:2001-07-31
Calhoun, GA
·AT&T Southeast
·Comcast
| I have lost sync a couple of times, but it was coming major storms near our house. We recently moved and I had to decide to keep Bellsouth or switch to Comcast. Comcast was faster but reliability on Bellsouth was my deciding factor. I have to have a very stable connection and Bellsouth provides that for me. By the way, my modem is a Speedtouch Home.
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With hurricanes,tornados,fires out of control,mud slides,flooding,severe thunderstorms tearing up the country from one end to another,and with the threat of bird flu and terrorist attacks,are we sure this is a good time to take God out of the Pledge | |
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dsldaddyo
join:2002-09-11
Montgomery, AL
| Was there any consensus developed in this thread regarding best modem to use to avoid sync loss during lightening? It happens with my Westell 6100 every single time lightening is nearby. It's very frustrating, especially during this stormy time of year. | |
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See 12 replies to this post |
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dsldaddyo
join:2002-09-11
Montgomery, AL | Thanks for the replies guys. I'm going to try and get a new modem from Bellsouth - TODAY. | |
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naelg
join:2002-06-25
Stuart, FL | If you have a westell 6100 modem I can tell you that this is the reason why you are losing sync during thunderstorms, get a Netopia, it worked for me like magic. | |
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Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast
| Re: Is your DSL connection interrupted by Lightening? said by naelg :If you have a westell 6100 modem I can tell you that this is the reason why you are losing sync during thunderstorms, get a Netopia, it worked for me like magic. Same here. Techs kept claiming it was because of my long loop but I was determined to fix the problem...
Trying to get on cable because 1.2 mbps (1472 kbit sync) is no longer suitable for what I do. | |
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