Robbiee
@teksavvy.com
| Can't connect to websites?
Since yesteday there is a whole mess of websites I can no longer go to. They are all still working fine. I used a proxy to check them and had friends on different ISP check and they worked fine.
Any ideas, example I can't go to this site »www.corpseclothing.com/ |
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eots
join:2003-02-04
 ·TekSavvy Solutions..
| Could be a DNS problem. If you're running Windows open a command prompt and type "nslookup www.corpseclothing.com" without the quotation marks. If the address fails to resolve to the IP address then it's definitely a DNS problem. You can always get around issues like this by statically assigning DNS servers in your TCP/IP configuration for your network card. I use 4.2.2.1 and 4.2.2.2. |
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Arbalister
join:2007-11-24
St Catharines, ON
·TekSavvy Solutions..
| Link worked for me just now.
Now, that said, I'm finding through the periods of throttling - and I'm not being throttled yet - that I often can't get pages on facebook, or Canoe.ca, last night I couldn't get microsoft.com or the download page for windows onecare.. They eventually pop, but for entire half hours at a time they are glacial. |
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The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON | reply to Robbiee
Works fine for me, maybe it's a DNS problem. |
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Robbiee
@teksavvy.com | reply to eots
I did the nslookup and it did resolve to the IP but still can't view the sites. |
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eots
join:2003-02-04 | It could also be a browser issue. If you're using Internet Explorer have you tired to access the site with Firefox? |
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Robbiee
@teksavvy.com
| or it could have to do with this. Doesn't look to be anything on my end.
Tracing route to corpseclothing.com [81.19.179.140]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 16 ms 16 ms 16 ms erx03.tor.pppoe.ca [206.248.154.101]
3 16 ms 16 ms 16 ms . [69.196.136.129]
4 16 ms 16 ms 15 ms 65.39.198.249
5 26 ms 25 ms 25 ms oc48-po4-0.nyc-telx-dis-2.peer1.net [216.187.115
.126]
6 119 ms 115 ms 114 ms oc48-so2-2-0.ldn-teleh-dis-1.peer1.net [216.187.
115.34]
7 116 ms 115 ms 116 ms ge-0-1-3.edge-1.sov.lon.uk.as29017.net [195.66.2
26.141]
8 115 ms 116 ms 115 ms ge-0-3-0.core-1.lhc.lon.uk.as29017.net [89.145.1
25.17]
9 133 ms 116 ms 121 ms gateway.lightning.net.uk [83.223.97.35]
10 * * * Request timed out.
11 * |
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Bellsuckz
@teksavvy.com | reply to eots
If it's a browser issue delete the temporary internet files (for IE) or cache for Firefox that should solve the problem |
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mr_hexen
join:2007-08-02
Brampton, ON
| reply to Robbiee
i've had this problem before.
you type a typical website in. say www.google.ca and it comes up "Page Not Found". I hit F5 (refresh) and it comes up. the next site i click on, same thing, Page not Found. Refresh it and it loads fine.
connecting to a difference router on the TSI network fixed the problem for me. If you are using a router, simply disconnect from the PPPoE connection then reconnect.
if you don't have a router, reboot the dsl modem. |
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Robbiee
@teksavvy.com | no sorry I don't think rebooting is going to fix this(tryed that). This is a problems with a routing node or something. This sucks. |
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jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·ELECTRONICBOX
| reply to Robbiee
>I did the nslookup and it did resolve to the IP but still
>can't view the sites.
Non-authoritative answer:
Name: www.corpseclothing.com
Address: 81.19.179.140
Do you have a command line tool like curl or wget ? They allow you to just fetch the html for the site without trying to interpret it.
If you can fetch the html, it means that it is your browser that is having problems rendering it.
If curl /wget fail, then try a traceroute.
traceroute to 81.19.179.140 (81.19.179.140), 64 hops max, 40 byte packets
1 router1.vaxination.ca (10.0.0.1) 2.773 ms 1.154 ms 1.175 ms
2 erx02.tor.pppoe.ca (206.248.154.120) 17.989 ms 17.899 ms 22.878 ms
3 (69.196.136.1) 17.420 ms 17.150 ms 17.052 ms
4 65.39.198.249 (65.39.198.249) 120.063 ms 16.843 ms 17.430 ms
5 oc48-po4-0.nyc-telx-dis-2.peer1.net (216.187.115.126) 30.982 ms 28.214 ms 27.958 ms
6 oc48-so2-2-0.ldn-teleh-dis-1.peer1.net (216.187.115.34) 120.786 ms 117.767 ms 117.2 11 ms
7 ge-0-1-3.edge-1.sov.lon.uk.as29017.net (195.66.226.141) 117.482 ms 117.972 ms 133.4 02 ms
8 ge-0-3-0.core-1.lhc.lon.uk.as29017.net (89.145.125.17) 117.264 ms 260.904 ms 132.19 5 ms
9 gateway.lightning.net.uk (83.223.97.35) 118.118 ms 118.936 ms 125.562 ms
10 81-19-179-140.reverse.lightning.net.uk (81.19.179.140) 122.072 ms 123.747 ms 117.73 6 ms
If you see a !H as the last line before failure, it means that that router doesn't know how to reach that IP. If you see it, then call your friendly Teksavvy tech support and having him try to traceroute to that IP to see if he gets the same thing. |
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DrZEUS
join:2004-01-13
Mississauga, ON | reply to Robbiee
what router were you on when this problem occurred? I think its a TSI router issue with erx04 as I had made a similar thread regarding the issue as well as others who have reported same. |
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Name96
join:2008-03-28 | reply to Robbiee
Do you have your MTU set correctly? |
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mr_hexen
join:2007-08-02
Brampton, ON | reply to Robbiee
you have to keep rebooting until you're on a different gateway. |
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