fiestaware
join:2008-01-07
 ·Bell Sympatico
·Acanac
| reply to Acanac Inc
Re: Acanac Inc.
said by Acanac Inc  :... the user is not required to even submit any contact information what's so ever. said by Acanac Inc :It looks like in that specific post I did request contact information. Huh.
Again, since you refuse to address the important points in my review, I'll insist:
said by Acanac Inc :None of our employees will personally hang up on a client. If it does end up happening they wont be working for Acanac for long. What happened to the employee who spoke to me in the manner described above? Also, what happened in these cases? |
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Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
1 edit | All calls are recorded. Please provide me with the phone number you called from and I will check it right away.
Once again please PM the phone number you called from and the time frame. At least specify the day.
Best Regards,
Paul
www.acanac.ca |
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fiestaware
join:2008-01-07
·Bell Sympatico
·Acanac
| You are already in possession of that information.
Why was nothing done when I brought this to your attention nearly three months ago (here) ?
Why was nothing done when this review was initially posted?
How many licks does it take to get to the center of an Acanac? |
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Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
3 edits | I am sorry, but I don't remember dealing with you on this issue. Please keep mind that I answer over a hundred emails and PM's each and every day. I am only one person and can not get to everything. I am willing to look into it, but I do need the phone number you called from. I also need the time frame to narrow it down.
Best Regards,
Paul
www.acanac.ca |
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fiestaware
join:2008-01-07
·Bell Sympatico
·Acanac
1 edit | 'Pay no attention to that man behind the curtain!'
said by Acanac Inc :I am only one person and can not get to anything. |
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ab_
@nrc.ca | reply to Acanac Inc
Re: Acanac Inc.
I am wondering how thing got solved with "fiestaware"? Have he/she provided the phone number he/she have called from to acanac customer service, etc? He continues swearing.. Why? |
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fiestaware
join:2008-01-07
·Bell Sympatico
·Acanac
| Dear Acanacnonymous:
Acanac failed to respond to their technical issues and (more importantly) has failed to respond to their customer service issues. It doesn't really matter to me because 'thing got solved' when I chose a better provider; there's little that Acanac could do at this point to change that fact. Conveniently enough, they've made no effort.
Now, who is swearing? |
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