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Forums » Comcast Suffers Through Major Weekend Outage » Something was fishy...
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I'm not sure what bothers me more.. »
« We do reach out to many people including those here!  
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jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ
·Verizon FIOS
·Comcast

Something was fishy...

Large sites like Google, Yahoo, and Drudge were accessible.

The sites that weren't accessible were still pingable. Even though I couldn't get to DSLR, the DSLR site monitors did not show any problems.

It was not a DNS problem. It was not a simple routing problem.

Comcastic!


quientus
So Red Shoes
Premium
join:2000-08-11
San Jose, CA
Same here. I thought I was going nuts.

I was however able to get 5-7 KB/s downloads going.

The Way Out

join:2003-01-20

reply to jjoshua
From the way it looked in California, it appeared to be an issue with their ibone, which feeds transit from Global Crossing and Level3. For whatever reason, the ibone appeared to be unavailable causing all traffic to be pushed out of direct AT&T transit, which was getting saturated.


GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


2 edits
 reply to jjoshua
I could get to some sites without a problem from S.NJ. But I couldn't get to dslreports.com; nytimes.com; and a few others unless I used a proxy server.

I called Comcast and never got a human being, but I did get the recording saying they were working on a major problem for PA, NJ, DE. Then I could choose to be notified by phone when the problem cleared up. The automated phone call came 5 hours AFTER the problem was fixed.

From traceroutes I did see that the routes I took to dslreports.com were not going thru the normal ibone path. And the alternate route was going all over the place thru the midwest before reaching N.NJ. So they were having routing problems and it looks like alternate routes got so flooded that pulling up a web page was really hit and miss.
--
My BLOG .. .. Internet News .. .. My Web Page


koitsu
Premium
join:2002-07-16
Mountain View, CA

reply to quientus
said by quientus See Profile :

Same here. I thought I was going nuts.

I was however able to get 5-7 KB/s downloads going.
You're in San Jose.

Do you have a general time frame as to when this was happening? I run periodic traceroutes (and archive them) to a couple places (co-location facilities I have boxes in). I can go back and see if there was any obvious network degredation during that itme.


GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


2 edits
said by koitsu See Profile :

Do you have a general time frame as to when this was happening? I run periodic traceroutes (and archive them) to a couple places (co-location facilities I have boxes in). I can go back and see if there was any obvious network degredation during that itme.
7 A.M. to 2 P.M. EDT Saturday.
--
My BLOG .. .. Internet News .. .. My Web Page


koitsu
Premium
join:2002-07-16
Mountain View, CA

said by GOLFnSUN See Profile :

7 A.M. to 2 P.M. EDT Saturday.
Nothing out of the ordinary here, or inbetween the samples shown (I run these every 1 minute).


And another destination:


--
Making life hard for others since 1977.
I speak for myself and not my employer/affiliates of my employer.


battleop

join:2005-09-28
00000
reply to GOLFnSUN
"5 hours AFTER the problem was fixed."

Shame on them for not calling you first.

axus

join:2001-06-18
Washington, DC
·Verizon Online DSL


2 edits
 reply to jjoshua
Re: Just when you think Comcast can't go any lower...

Just when you think Comcast can't go any lower...
they find a door to the basement:

»systems.cs.colorado.edu/mediawik···nagement

Instead of getting rid of the Sandvine crap, they are trying to apply it to all of their traffic. The bright side is that it becomes painfully obvious that resetting TCP sessions is not reasonable network management.


81399672
Premium
join:2006-05-17
Los Angeles, CA
reply to GOLFnSUN
Re: Something was fishy...

Wow, even comcast spokesman couldn't get human on the phone. They must have really had a big problem
--
i am not a lawyer but I do play one on the internet


GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


1 edit
said by 81399672 See Profile :

Wow, even comcast spokesman couldn't get human on the phone. They must have really had a big problem
And what spokesman was that? It isn't me as you imply. I have no contacts or affiliation with Comcast and never had any.
--
My BLOG .. .. Internet News .. .. My Web Page


81399672
Premium
join:2006-05-17
Los Angeles, CA

said by GOLFnSUN See Profile :

said by 81399672 See Profile :

Wow, even comcast spokesman couldn't get human on the phone. They must have really had a big problem
And what spokesman was that? It isn't me as you imply. I have no contacts or affiliation with Comcast and never had any.
Sorry, I totally forgot

ftth_freak

join:2005-06-17
Ballwin, MO
reply to koitsu
you really need to get a life


koitsu
Premium
join:2002-07-16
Mountain View, CA

said by ftth_freak See Profile :

you really need to get a life
Forums » Comcast Suffers Through Major Weekend OutageI'm not sure what bothers me more.. »
« We do reach out to many people including those here!  


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