John Burns
@bellsouth.net
| [Speed Problem] DSL problem in Miami Florida
Since about 11pm Saturday night I have had trouble accessing the internet. Some websites load fine and fast while the majority load really slow, and a good portion of the internet is not working at all. I am running a cisco 2620 with a wic1-adsl card. I am sure the problem is not my system since I have not changed any settings in quite a while. However I did power cycle and clear the config and put in a clean config by hand. just to make sure. However I am still having problems.
############################################################
#sh dsl int atm 0/0
Alcatel 20150 chipset information
ATU-R (DS) ATU-C (US)
Modem Status: Showtime (DMTDSL_SHOWTIME)
DSL Mode: ITU G.992.1 (G.DMT)
ITU STD NUM: 0x01 0x1
Vendor ID: 'ALCB' 'ALCB'
Vendor Specific: 0x0000 0x0000
Vendor Country: 0x00 0x0F
Capacity Used: 77% 58%
Noise Margin: 12.0 dB 12.0 dB
Output Power: 18.0 dBm 3.0 dBm
Attenuation: 13.0 dB 8.0 dB
Defect Status: None None
Last Fail Code: None
Selftest Result: 0x00
Subfunction: 0x15
Interrupts: 1333 (0 spurious)
PHY Access Err: 0
Activations: 1
Init FW: embedded
Operation FW: embedded
SW Version: 3.8131
FW Version: 0x1A04
Interleave Fast Interleave Fast
Speed (kbps): 7616 0 512 0
Reed-Solomon EC: 0 0 0 0
CRC Errors: 0 0 0 0
Header Errors: 0 0 0 0
Bit Errors: 0 0
BER Valid sec: 0 0
BER Invalid sec: 0 0
DMT Bits Per Bin
00: 0 0 0 0 0 0 0 2 2 4 6 6 7 8 8 8
10: 8 8 8 8 8 8 7 7 7 6 5 4 5 4 0 0
20: 0 0 0 0 0 0 2 2 4 4 5 6 6 7 8 8
30: 9 9 A A A A B B B B B B B B B B
40: B B B B B C B B B B B B B B B B
50: B B B C C B C C C C B C 2 C C C
60: C C B B B B B B B B B B B B B B
70: B B B B B B B B B B B B B B B B
80: B B A B B B B B B B B A A A A A
90: A A A A A A A A A A A A A A A A
A0: A A A A A 9 A A A A A A A A A A
B0: A A A A A 9 A 9 9 9 9 9 9 9 9 9
C0: 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 A
D0: 9 9 A 9 A 9 9 9 9 9 9 9 9 9 9 9
E0: 9 9 9 9 9 9 9 9 9 9 9 9 8 8 8 8
F0: 8 7 7 6 4 4 2 2 2 0 0 0 0 0 0 0
DSL: Training log buffer capability is not enabled
############################################################
C:\Users\John>tracert ar15.com
Tracing route to ar15.com [69.95.2.67]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 10.0.0.254
2 22 ms 20 ms 20 ms 65.14.121.205
3 21 ms 21 ms 20 ms 74.253.161.5
4 24 ms 22 ms 23 ms axr01mia-ge-2-1-4.bellsouth.net [65.83.237.36]
5 20 ms 20 ms 20 ms pxr00mia-1-0-0.bellsouth.net [65.83.236.20]
6 35 ms 35 ms 35 ms 65.83.237.221
7 35 ms 34 ms 34 ms ge-1-2-0.bbr2.miami1.level3.net [4.68.112.45]
8 51 ms 51 ms 51 ms ae-2-0.bbr1.washington1.level3.net [4.68.128.201
]
9 52 ms 52 ms 52 ms ae-14-69.car4.washington1.level3.net [4.68.17.6]
10 52 ms 53 ms 53 ms te-7-4-71.hrndav1wch010.wcg.level3.net [4.68.110
.6]
11 53 ms 53 ms 53 ms 64.200.249.169
12 57 ms 57 ms 57 ms nycmny2wcx2-pos1-0-oc192.wcg.net [64.200.210.177
]
13 58 ms 57 ms 73 ms nycmny2wcx1-pos6-0.wcg.net [64.200.68.53]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
###########################################################
I have posted the output from the show dsl command and the output from a traceroute to a website that is currently not working. If needed I can post the cisco config. Although I install them for a living so I do not think there are any errors there/ I am just at a loss at this point and att tech support is useless as soon as you mention cisco. |
|
graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
| I can't reach that site (69.95.2.67) either. But the problem with it isn't here in Miami/Ft. Lauderdale or even Bellsouth/ATT. It's dies somewhere in New York City.
"and a good portion of the internet is not working at all." doesn't say much to me. I'm not having any problems with any place I go, but that doesn't mean that there aren't problems elsewhere. |
|
John Burns
@bellsouth.net
| reply to John Burns
well yahoo.com is not working either. The trace shows complete however it does noit load, eventually it might load if i keep refreshing. Same with www.microsoft.com, and a lot of other sites. 2 iout of 3 tracerouts end with a timeout somewhere in level 3 land as well.
tracert www.yahoo.com
Tracing route to www.yahoo-ht3.akadns.net [69.147.114.210]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 10.0.0.254
2 22 ms 19 ms 19 ms 65.14.121.205
3 21 ms 21 ms 21 ms 74.253.161.5
4 21 ms 21 ms 21 ms axr00asm-7-0-0-2.bellsouth.net [65.83.237.28]
5 44 ms 21 ms 22 ms axr00bct-so-0-0-0.bellsouth.net [65.83.236.10]
6 22 ms 22 ms 22 ms 65.83.238.15
7 59 ms 60 ms 61 ms axr01aep-so-2-0-0.bellsouth.net [65.83.236.190]
8 50 ms 50 ms 58 ms axr00asm-so-1-3-2.bellsouth.net [65.83.236.72]
9 64 ms 62 ms 62 ms pxr00ash-so-0-1-0.bellsouth.net [65.83.236.74]
10 63 ms 61 ms 61 ms 65.83.237.228
11 62 ms 62 ms 61 ms ge-2-1-0-p150.msr2.re1.yahoo.com [216.115.108.21
]
12 62 ms 62 ms 62 ms gi1-22.bas-a2.re3.yahoo.com [66.196.112.27]
13 61 ms 62 ms 61 ms f1.www.vip.re3.yahoo.com [69.147.114.210]
Trace complete. |
|
John Burns
@bellsouth.net
| reply to John Burns
Apple.com is another site that will not load.
Looks to me like anything going through level 3 is broken
tracert www.apple.com
Tracing route to www.apple.com [17.149.160.10]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 10.0.0.254
2 20 ms 19 ms 20 ms 65.14.121.205
3 19 ms 20 ms 19 ms 74.253.161.5
4 33 ms 31 ms 60 ms axr01mia-ge-2-1-4.bellsouth.net [65.83.237.36]
5 31 ms 21 ms 56 ms pxr00mia-so-1-0-0.bellsouth.net [65.83.236.20]
6 36 ms 35 ms 35 ms 65.83.237.221
7 51 ms 35 ms 36 ms ge-1-2-0.bbr1.miami1.level3.net [4.68.112.41]
8 101 ms 99 ms 149 ms ae-0-0.bbr1.sanjose1.level3.net [64.159.1.129]
9 99 ms 99 ms 100 ms ae-4-99.edge2.sanjose1.level3.net [4.68.18.207]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out. |
|
graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
1 edit | www.apple.com, www.microsoft.com, and www.yahoo.com all work fine for me.
Also, ping and trace are not reliable tools for diagnosing problems with many sites because many sites are configured to be non-pingable. |
|
