2 edits | reply to rewind2846
Re: Newsgroup Server problem - 502 error,too many connections From :
»www2.dslextreme.com/support/KB/D···id=10606
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The News Server (news.dslextreme.com) and the Game Server (games.dslextreme.com) are complimentary services and carry no uptime or throughput guarantees.
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Its great that DSLX takes care of this matter and tries to get a solution for something thats complimentary. I think a refund or similar is not appropriate.
Also forgot to update:
I didnt had any more problems with my Newsservice since my last post. |
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| Well, that's fine... whether they are or are not going to provide newsgroup services is their business perogative, but this really should be at the top of the contract, not buried on a support page. This knowledge can help someone who is thinking about using their services or staying with them make a more informed decision. |
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| My problem came back today!  |
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Okman
join:2001-10-01
92714
3 edits | reply to rewind2846
said by rewind2846:Well, that's fine... whether they are or are not going to provide newsgroup services is their business perogative, but this really should be at the top of the contract, not buried on a support page. This knowledge can help someone who is thinking about using their services or staying with them make a more informed decision. ugh... what planet are you living on man? DSLX is not making a huge profit on residential DSL service, and you want them to pour what litlte resource they have into a complimentary service, rather than pouring into their business customers who pay them a higher profit? I don't think so homie. Have you seen the newsgroups from other big ISPs such as AT&T, Cox, Time Warner? You dump DSLX and go with what? SBC?
Find me another ISP with the same price and BETTER newsgroup service, then perhaps I'm more inclined to see your point. You can't can you.
I'm just as annoyed as most guys in here who can't get their headers or use more than 3 accounts to download, but you won't find me playing the petty blame game or the "I'm considering jumping to another ISP" just because of this glitch. For what value DSLX has given me over the years, I won't mind giving them guys the time to work it out. I ain't about to jump ship and then ask myself if I made a mistake. Nope, I did plenty of ship jumping 8-9 years ago, SBC, Cox, done them all.. until I settled on DSLX and finally found good valued ISP (around southern CA). You don't call it a divorce or even hint of one.. on a minor setback. |
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Chair
join:2002-04-08
San Francisco, CA | Earthlink HAD a good service. Until they started adding caps and what not. Now I dont know if they even have newsgroup service.
But yes, DSLExtreme gets my business precisely for that fact, the little tidbits like newsgroup service and stuff.
Has the multiple IP issue been resolved? |
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