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Your Own Personal FiOS Account Manager > Customer service is dead

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Jeffrey
Wilpon please sell the Mets
Premium
join:2002-12-24
Long Island
kudos:3

reply to N3OGH

Re: Customer service is dead

Excellent points. Much like one of my favorite people in history:

»en.wikipedia.org/wiki/W._Edwards_Deming
to forum · permalink · 2008-04-08 10:34:06 ·

moonpuppy

join:2000-08-21
Glen Burnie, MD

Too bad someone like him will not be popular on Wall Street.

to forum · permalink · 2008-04-08 10:56:02 ·


N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

reply to Jeffrey
Good read...

to forum · permalink · 2008-04-08 12:42:17 ·


Jeffrey
Wilpon please sell the Mets
Premium
join:2002-12-24
Long Island
kudos:3
Reviews:
·Vonage
·Optimum Online

reply to moonpuppy

said by moonpuppy:

Too bad someone like him will not be popular on Wall Street.
People like him are never popular on Wall St.
to forum · permalink · 2008-04-08 13:21:45 ·
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