StreetSpirit
Good Luck, President Elect Obama
Premium
join:2002-08-13
Roslyn Heights, NY
 ·Optimum Online
 ·Verizon Online DSL
edit:
April 8th, @09:03PM
| reply to no_one
Re: Why not try.
said by no_one :
Old people like TV. Each nursing home setup is different. Ask if she has TV there. If not ask if they allow it and see if you can make a sell. If she says yes we have to share or something then backoff.
My older dad loves TV. Not in a nursing home yet but if he has to someday I am sure TV will follow.
It is all in the approach. Now if Verizon justs wants to have pushy sales no. But sometimes a few questions doesn't hurt.
COME ON! The woman was in her 80s. She's going to want FIOS TV at the nursing home. Oh-kay... "Why not try" indeed. By the way , since when are tech reps and help support people act as the sales force?
"Sell sell sell, even if you're changing a phone number."
I suppose then you'll want her to be calling monthly to fix her bills.
My grandmother was in a nursing home for a month, and trust me, Verizon FIOS TV is the furthest thing from the senior citizens that live there.
For goodness sakes, many are suffering from Alzheimers and serious health problems. FIOS would be the furthest possible thing from their mind, and most of the time, the nursing home has TV and is in a contract with the local Cable MSO. She couldn't get it if she wanted to most of the time.
I speak only from experience dealing with the issue in NYC. It might be entirely different out on the West Coast, but it just seems a bit of a silly statement.. "Why not try!"
Dave |
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