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Forums » Verizon Support Rep: My FiOS Bills Are Wrong Too » Why not try.
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Domestic Help? »
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StreetSpirit
Good Luck, President Elect Obama
Premium
join:2002-08-13
Roslyn Heights, NY
·Optimum Online
·Verizon Online DSL

reply to bngdup
Re: Why not try.

said by bngdup See Profile :

Because people called in for Customer SERVICE not Sales. Getting offered extra services every time you call reduces the quality of the conversation and, IMO the validity of any information given by the rep.

If the company had a decent customer service model, they would not need to push sales through customer support
Thank you for stating eloquently what was on my mind.
to forum · permalink · · 2008-04-08 21:05:46 · Reply to this
Forums » Verizon Support Rep: My FiOS Bills Are Wrong TooDomestic Help? »
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