Cyber2lz
join:2001-11-15
Odessa, FL
 ·Verizon FIOS
 ·RoadRunner Cable
| My personal rep
I have V* and a personal rep. I called their Fios line and asked to speak to a sales rep. I wanted 20/20 Business class. I have 20/20 residential. I have had Fios since it was offered 3 yrs ago.
By the time I got thru being transferred around no less than five times it was 16 minutes later. The nice lady that I finally talked to was very apologetic and listened to my desire. She told me that I would have to pay an early termination penalty and send back my router. Then I would have to pay a separate install fee and new router fee for the new account.
She said that V* would not be able to forward my email since I was closing out the old account. For almost triple the bucks she said that I would get a "Static" address. I thanked her profusely and said goodbye.
I then called my assigned support rep and spoke to him. I told him what the nice lady had related to me and he laughed. He said that I should just get DynDNS, register a domain name and get a "real" mail account. I told him that I had done all those things several years ago.
He said goodbye.!!! This company is not FUBAR, no, not in the least !!!
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The Light Pipe is the Right Pipe !!! |
