e718eternal
join:2008-04-09
Suffern, NY
| reply to birdfeedr
Re: [northeast] MI424-WR crashes when sending or receiving lots
said by birdfeedr  :Do any of the lights on the router change when you're experiencing an outage? It sounds like it is a router malfunction. Although some have said the power brick can be problematic.. I'd call it in to get a replacement shipped. I just replicated the error (it's trivially easy to do at this point), and none of the lights changed or went out. I also confirmed that a second wired device couldn't access the router - I'm normally on wireless. The strange thing is that my STB never stops working. Thanks for all the help so far, I'll see if I can get Verizon to send a replacement. |
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BLUNTED 1
join:2003-11-13
Floral Park, NY | I upload like a madman with firefox and mine never does that and I can surf the web while maxing out my upload and download at 20 mb with no issues at all.
Which firmware do you have ? |
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e718eternal
join:2008-04-09
Suffern, NY
| said by BLUNTED 1 :I upload like a madman with firefox and mine never does that and I can surf the web while maxing out my upload and download at 20 mb with no issues at all. Which firmware do you have ? 4.0.16.1.56.0.10.7, hardware rev D through a coax connection. |
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birdfeedr
Premium
join:2001-08-11
Warwick, RI
 ·Verizon FIOS
| reply to e718eternal
said by e718eternal :I just replicated the error (it's trivially easy to do at this point), and none of the lights changed or went out. I also confirmed that a second wired device couldn't access the router - I'm normally on wireless. The strange thing is that my STB never stops working. Replicate the error, and call tech support. When you finally get a person on the line, have them verify your connection from outside. If they can see you, but you can't see them, it's the router. Because you're on a TV package, they'll replace it.
Your STB may have stopped working and you don't know it. You can test by trying to view guide data past 1 week schedule, or start a VOD program. If you get VOD, your STB is connected. Or view widgets. |
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BLUNTED 1
join:2003-11-13
Floral Park, NY | reply to e718eternal
I'm using the same firmware with rev C through ethernet |
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