TigerNutz
Laissez les bons temps rouler
Premium
join:2000-12-23
Lafayette, LA
 ·Cox HSI
| reply to komodo7d
Re: [LA] What happened to the new upload speeds?
Just checked again:
Download speeds are decent but my upload are now almost half of what I was getting before.
Not bad but I just wish Cox would provide consistent speeds they advertise and what I'm supposed to be paying for. |
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louhsieng
Engineers make it all happen
Premium,VIP
join:2002-05-01
New Orleans, LA
| TigerNutz,
Please send your modem's HFC MAC address to user/Cox Rep "CCLA" via PM. He can make sure you are not experiencing a levels issue or some localized network issue.
*** Official Notice:
Be advised that by sending me or any other Cox Representative your cable modem's HFC MAC address you are giving me permission to access your account in order to gain more information and or to troubleshoot your reported issue. Your cable modem's HFC MAC address and phone number will be used as a secondary means of identification as per Federal Regulations.
Yours in service,
Charles, Cox New Orleans Engineering |
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TigerNutz
Laissez les bons temps rouler
Premium
join:2000-12-23
Lafayette, LA | Pardon my stupidity but where/how do I find my modem's HFC MAC address? I checked it and there are no less than 5 numbers on it. |
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CoxTOC1
join:2007-05-15
Newport News, VA | Their should be a sticker on the side/back/bottom of the modem that has a list of MAC addresses. One of them will be called HFC or Cable MAC address. |
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