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Forums » Verizon Advertising: Do As We Say, Not As We Do » Time Warners claim is 100% accurate.....
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA

reply to hottboiinnc
Re: Time Warners claim is 100% accurate.....

said by hottboiinnc See Profile :

they're not misleading because they don't state how far the fiber goes into their network. And out of VZ's footprint how much of it is actually FTTH?

TWC has MORE Fiber in their network than VZ
Are they not comparing it to FIOS? You know they are.
--
Religion does three things quite effectively: Divides people, Controls people, Deludes people.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
reply to hopeflicker
they're not misleading because they don't state how far the fiber goes into their network. And out of VZ's footprint how much of it is actually FTTH?

TWC has MORE Fiber in their network than VZ

Lazlow

join:2006-08-07
Saint Louis, MO


1 edit
reply to smcallah
Employees are going to be employees, regardless of who employs them. But, if you can reduce the number of things that can go wrong it is more likely that the average employee will be able to figure out the problem. If you have a device with ten parts and a competing product with 100 parts, which one are you better off using? All things break down. The fewer things that can break down the easier it is to figure out the problem. Cable just has too many things that can go wrong between the house and the head end. Fiber has things that can break down as well, but they are far fewer in number and even the ones that are there are not as susceptible to partial failure. When fiber hardware fails it is usually dead, pretty much go or no go. When cable fails it can sorta work. When you get 50 things in somebody's connection chain that sorta work (most peoples), how do you find the one that is not sorta working enough?

smcallah

join:2004-08-05
Home

reply to patcat88
Lazy and unsupervised technicians obviously.

Are you trying to imply such a thing wouldn't happen with Verizon? Be real.

I'm neither for cable or telco here, I'm just being realistic. Both have their faults, but neither one as a whole is stupid.

You can't fault an entire company for what a few soon to be unemployed or currently unemployed techs do. And that is my point.


tc1uscg

join:2005-03-09
Saint Clair Shores, MI

reply to Technogeez
No, I haven't.. but there are 2 on top of homes right next door to me. The one guy has his on his 1st level roof, said he had some "jitters" during a windy storm (lots of trees that could have caused this). The other guy, had it for 3 years said he's never had anything go wrong except when his tuner failed. I'm sure that short of a flock of 747's flying over or some squirrel parking is big fat butt in front of the LNB device, signal dropouts seem to be few if not far far between. Heck, I'm sure it's more reliable then my VoIP service I had with plutorocket (aka sunrocket).


hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA

reply to hottboiinnc
said by hottboiinnc See Profile :

TWC does not say they're system is direct to the door. Just says they have a fiber optic network. Thats the thing. They are well within their rights to say they have it. They just don't say how much of it is. But its only maybe a few hundred feet thats not fiber.

But on another note VZ is just pissed at TWC about their Digital phone and other services
Yes, i agree with ya. They do have fiber in their system. My whole rant here is they are misleading people to think that they have **FIBER** like Verizon does, when in fact, they DONT.
--
Religion does three things quite effectively: Divides people, Controls people, Deludes people.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

reply to hopeflicker
TWC does not say they're system is direct to the door. Just says they have a fiber optic network. Thats the thing. They are well within their rights to say they have it. They just don't say how much of it is. But its only maybe a few hundred feet thats not fiber.

But on another note VZ is just pissed at TWC about their Digital phone and other services

patcat88

join:2002-04-05
Jamaica, NY
reply to smcallah
So whats all this »www.kramerfirm.com/pictures/thum···?album=2 ?

Lazlow

join:2006-08-07
Saint Louis, MO

reply to smcallah
smcallah

The problem comes in that it is apparently exceedingly difficult for them to track down what exactly (of the above list) is causing the problem. In the last two years I have been down for over a month on three different occasions. It is always a trivial thing(last time it was a cracked line right next to the amp) that is broken and is easy to fix(once they FINALLY figure out what is broken). It usually takes about ten (10) visits from low level techs in order to get a senior tech (they used to call them line techs) out. That amounts to ten(10) afternoons I have to take off from work to wait for them to show up (if they show up). In this last round they wanted to charge me for a service call for not being home (which I was). Fortunately the tech they sent could not describe my house. It also did not hurt that I was on the phone with my Corporate Escalation rep asking her WTF the tech was.

Sorry about the rant.

smcallah

join:2004-08-05
Home

reply to patcat88
said by patcat88 See Profile :

[Um, there is nothing in between you and the head end except for welded splices and 1 optical splitter. With HFC, DC power injectors, a fiber node, 2-10 amplifiers, 100s of taps and threaded connectors waiting to rust and get rained on. Wanna play copper last mile roulette?
I don't get your point. You act as if when something in the cable plant breaks that they won't fix it. How exactly is it playing roulette if they're going to fix it?

"Oh, that tap doesn't work anymore? Just leave it, those people can do without TV, Phone, and Internet, who cares?"

No, they don't care about the revenue at all, they'll let everything break and not fix it...

patcat88

join:2002-04-05
Jamaica, NY

reply to smcallah
said by smcallah See Profile :

said by Lazlow See Profile :

the vast majority of failures were between me and the headend. Usually a noisy line due to hardware failure between me and the headend. FTTH should eliminate the vast majority of those issues
How exactly would FTTH eliminate problems between you and the headend/CO? It's not like the fiber goes straight to the Verizon CO with no equipment on it.

The problems will be in the same place, between you and the headend. Fiber is not immune to signal issues either, just outside interference issues.
Um, there is nothing in between you and the head end except for welded splices and 1 optical splitter. With HFC, DC power injectors, a fiber node, 2-10 amplifiers, 100s of taps and threaded connectors waiting to rust and get rained on. Wanna play copper last mile roulette?

patcat88

join:2002-04-05
Jamaica, NY

reply to nitzan
said by nitzan See Profile :

The only cable broadband to even get close to the speed and reliability I got from Fios is RCN Cable up in NYC. Those guys rock. As far as TW Cable? they're the worst cable company I've ever had the pleasure of dealing with when it comes to performance - their service crawls. Only Comcast can compete with them for the prestigious spot of #1 sucky ISP.
RCN is better because they have a higher node density/less people on each node. Their network was HFC from day 1. Not retrofitted like TWC. Also RCN built their network as a Metro Ethernet provider with the expectation of being able to be a business grade last mile provider. If I can Verizon I would have bought RCN, rebranded, and slowly upgraded to a PON architecture. RCN has lots of spare fiber, I see Toilet Paper roll thick fiber on poles in NYC.


Technogeez
Gone but not forgetting
Premium
join:2007-01-20
reply to kyler13
He'd say "pass the straw, please."


Technogeez
Gone but not forgetting
Premium
join:2007-01-20
reply to tc1uscg
You apparently haven't experienced the joys of weather-related satellite service interruptions...
--
Read your contract and TOS before signing anything.


Technogeez
Gone but not forgetting
Premium
join:2007-01-20
reply to Qumahlin
But not an inch of it goes right to someone's house.
--
Read your contract and TOS before signing anything.


hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA

reply to Qumahlin
said by Qumahlin See Profile :

said by hopeflicker See Profile :

said by probboy See Profile :

For 99.999% of the population, it doesn't really matter where the fiber terminates, be it at the house or at the node. All people care about what services are offered at what price.
\
then why would TW go to the extent to claim they have fiber if only 99.999999% of users dont care?

I see what you are saying, but it's nothing but bullshit when TW is trying to compare themselves to FIOS.
You don't understand basic marketing tactics do you? TW's ad is a direct result of FIOS ads which are designed to tell the public "fiber is better". Sadly the majority of consumers in this country are not knowledgeable on most tech subjects and believe whatever they are told.

If FIOS didn't have ads touting fiber as the godsend of the internet then TW wouldn't have to tout the fact that their network contains more of this magical substance in their commercials.

It's not bullshit at all. TW's network contains more fiber. It's a 100% factual statement.
no, it's your typical misleading marketing bullshit. TW is comparing their fiber to Verizon. They are basically saying "hey, look! we have fiber too. Sign up today"

nothing but misleading BS!
--
Religion does three things quite effectively: Divides people, Controls people, Deludes people.


tc1uscg

join:2005-03-09
Saint Clair Shores, MI


1 edit
reply to hopeflicker
said by hopeflicker See Profile :

said by probboy See Profile :

For 99.999% of the population, it doesn't really matter where the fiber terminates, be it at the house or at the node. All people care about what services are offered at what price.
\
then why would TW go to the extent to claim they have fiber if only 99.999999% of users dont care?

I see what you are saying, but it's nothing but bullshit when TW is trying to compare themselves to FIOS.
Another VZ fanboy/troll .. Ok sorry.. But VZ's deployment of FIOS is isn't something to brage about. Ok, it's in Podoke NJ or another market that has been and still is mostly VZ. They could spend 20 billion and still scratch the market. WHY? Because they don't have the balls to see it through (sounds like Sprint). In my area, I have Comcast, WOW and AT&T offering cable/internet service. Thinkt he fastest is 10mbps but doesn't really matter. If I want TRUE digital HD tv, I'll go get a dish and slap in on my roof. If I want fast internet.. for some of us who have been living in the 4-8mbps range, 15 sounds good but since it's from VZ.. I'll pass and live with my comcrap service that makes me happy so far. Yes that's right. I'm not a VZ fan. Wireless, LL or cable/HSI.. I've worked with MANY VZ co techs in the past so based on how they do buisness, the company just isn't worth the time of day. JMO..

nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

reply to Qumahlin
said by Qumahlin See Profile :

TW's ad is a direct result of FIOS ads which are designed to tell the public "fiber is better". Sadly the majority of consumers in this country are not knowledgeable on most tech subjects and believe whatever they are told.
Fiber is better. I've had Fios for a couple of years in one of my homes at the 15mb/2mb tier and trust me - it's faster than TW Cable ANY day. You could seriously run a production server off that thing. (we don't...)

The only cable broadband to even get close to the speed and reliability I got from Fios is RCN Cable up in NYC. Those guys rock. As far as TW Cable? they're the worst cable company I've ever had the pleasure of dealing with when it comes to performance - their service crawls. Only Comcast can compete with them for the prestigious spot of #1 sucky ISP.

Seriously though, Verizon totally sucks when it comes to billing, and probably a lot of other aspects too.. but when it comes to delivering fast internet service I have nothing but good things to say. Also- you can be sure that when the guys up at TW decide to start capping high usage users, Verizon will be there to scoop the customers up!

Did I mention I hate Verizon's billing department yet??
--
Nitzan Kon, CEO
Future Nine Corporation

Answer Guy

join:2006-07-28
Grass Lake, MI

reply to Qumahlin
Maybe I'm being to obvious with this statment. Perhaps you can show us some information on how you arrived at a conclusion that TW has more fiber than Verizon. You do realize that TW is not in the same league when it comes to fiber route miles when going against Verizon and AT&T.

Lazlow

join:2006-08-07
Saint Louis, MO
reply to smcallah
Fiber is far more robust than copper. While it is not without problems they are far fewer than copper. They are not nearly as susceptible to temperature and environment changes. There is a reason that even the cable companies use Fiber. It works.
Forums » Verizon Advertising: Do As We Say, Not As We Do
page: 1 · 2


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