http://www.dslreports.com/forum/r20313597 en Wed, 20 Aug 2008 23:14:54 EDT Wed, 20 Aug 2008 23:14:54 EDT http://www.dslreports.com/forum/remark,20607695 Brooks777 : Ask a tech to check the temperature of the equipment.. I had the same problem, every 30 seconds the connection would cut out. It's fixed now though.

Tech came out and said our equipment was frying in the sun. He did a few things he said, now it's working just fine.]]> http://www.dslreports.com/forum/remark,20607695 Sat, 07 Jun 2008 17:00:37 EDT http://www.dslreports.com/forum/remark,20539981 anon : Downstream Receive Power Level: -3.1dBmV(Avg)

Internet stays locked on very rarely for 4-5hours, then starts going on and off when it wants randomly, zips up to -10dBmV, Ready light stays solid on the ambit modem, doesnt go off or blink or anything stays solid, but the internet turns into a complete dud(doesnt work), just now my internet went out as im posting this, the dBmV reads -9.8 but when returns below -6.2dBmV it comes back on, i was going to leave this post dead but i dont want my current "landlords" basicly to think i set this up so they will have problems after we move down to Eureka(IL). Any idea's?

Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : ******************
Serial Number : **************
Boot Code Version : 2.1.6d
Software Version : 2.93.1007
Hardware Version : 1.20]]> http://www.dslreports.com/forum/remark,20539981 Mon, 26 May 2008 04:11:54 EDT http://www.dslreports.com/forum/remark,20485572 daveinpoway : I know that Cox HSI can remotely monitor your connection, and I would assume that Mediacom can do it as well, if you request it. If the upstream power continues to vary by almost 10 dBmv, they should be able to see this happening.]]> http://www.dslreports.com/forum/remark,20485572 Thu, 15 May 2008 05:58:32 EDT http://www.dslreports.com/forum/remark,20479642 anon : Tech came out and said there wasnt any problems lol... oh well.

btw, did get a new 10$ 3 foot digital cable specificly for the modem and a new splitter that costed 15$ and it didnt help.
I read that some people running linux can possibly create instability for cable users, is this true? Considering that the dhcp server is rebooting threwout the day according to mediacom.]]> http://www.dslreports.com/forum/remark,20479642 Wed, 14 May 2008 05:30:27 EDT http://www.dslreports.com/forum/remark,20474272 hacker90 : That explains alot of my IP and connection problems lately. Score 1 for Mediacom....

Hacker]]> http://www.dslreports.com/forum/remark,20474272 Tue, 13 May 2008 09:00:09 EDT http://www.dslreports.com/forum/remark,20473954 daveinpoway : If the power levels are varying like that, something is wrong (loose connections, bad splitter, defective cable, etc.). If you can't locate anything yourself, best to call for a tech visit.]]> http://www.dslreports.com/forum/remark,20473954 Tue, 13 May 2008 06:21:48 EDT http://www.dslreports.com/forum/remark,20472771 anon :
Tracing route to www.yahoo.com [69.147.76.15]

over a maximum of 30 hops:

1 * * * Request timed out.
2 15 ms 12 ms 14 ms 10.21.200.1
3 12 ms 13 ms 22 ms 12.215.18.105
4 25 ms 19 ms 19 ms 12.215.0.70
5 39 ms 44 ms 40 ms 12.123.6.58
6 57 ms 57 ms 58 ms 12.122.17.137
7 39 ms 39 ms 41 ms 12.122.2.206
8 41 ms 39 ms 49 ms 12.122.2.126
9 39 ms 40 ms 41 ms 12.122.2.210
10 48 ms 40 ms 39 ms 12.122.4.54
11 42 ms 42 ms 38 ms 12.122.16.98
12 38 ms 38 ms 38 ms 12.122.113.81
13 43 ms 40 ms 47 ms 12.86.111.22
14 89 ms 39 ms 48 ms 216.115.108.29
15 39 ms 37 ms 38 ms 66.196.112.203
16 49 ms 41 ms 38 ms 69.147.76.15

Trace complete.]]> http://www.dslreports.com/forum/remark,20472771 Mon, 12 May 2008 22:14:12 EDT http://www.dslreports.com/forum/remark,20472689 anon : Downstream Lock : Locked
Downstream Channel Id : 1
Downstream Frequency :
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360537
Downstream Interleave Depth : 32
Downstream Receive Power Level : -6.0 dBmV
Downstream SNR : 36.6 dB
------------------------
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency :
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 52.0 dBmV
Upstream Mini-Slot Size : 2
------------
downstream receive power level flies up and down when i refresh the page from 4.7-9.1dBmV
--
upstream transmit power level goes from 47.8-57.2dBmV

Using Link monitor my pings are like this(Default gateway)

2008/05/12 17:12:33.12 PING Success, reply in 14ms: 12.203.120.1
2008/05/12 17:12:34.12 PING Success, reply in 10ms: 12.203.120.1
2008/05/12 17:12:35.15 PING Success, reply in 30ms: 12.203.120.1
2008/05/12 17:12:36.18 PING Success, reply in 20ms: 12.203.120.1
2008/05/12 17:12:37.20 PING Success, reply in 19ms: 12.203.120.1
2008/05/12 17:12:38.25 PING Success, reply in 52ms: 12.203.120.1
2008/05/12 17:12:39.25 PING Success, reply in 11ms: 12.203.120.1
2008/05/12 17:12:40.25 PING Success, reply in 9ms: 12.203.120.1
2008/05/12 17:12:41.26 PING Success, reply in 16ms: 12.203.120.1
2008/05/12 17:12:45.34 PING Failed, request timed out: 12.203.120.1
2008/05/12 17:12:46.34 PING Success, reply in 12ms: 12.203.120.1
2008/05/12 17:12:47.37 PING Success, reply in 20ms: 12.203.120.1
2008/05/12 17:12:48.39 PING Success, reply in 15ms: 12.203.120.1]]> http://www.dslreports.com/forum/remark,20472689 Mon, 12 May 2008 21:59:32 EDT http://www.dslreports.com/forum/remark,20460130 iowaboy : please post signal levels from the modem 192.168.100.1
also a tracert and ping will help also. ]]> http://www.dslreports.com/forum/remark,20460130 Sat, 10 May 2008 01:34:10 EDT http://www.dslreports.com/forum/remark,20459850 Gracer67 : Well when i had the tech out he said they were fine and that I had no issue. When I called in they also said it was fine, however by the time I get someone on the phone it is usually back up. Since my last post it has dropped 3 times.]]> http://www.dslreports.com/forum/remark,20459850 Fri, 09 May 2008 23:44:50 EDT http://www.dslreports.com/forum/remark,20459309 Anonymous : You will get support either way but if you get business HSD you get it immediately and you don't have to wait for a tech which can take 5 days sometimes.

What about your signal?]]> http://www.dslreports.com/forum/remark,20459309 Fri, 09 May 2008 21:37:08 EDT http://www.dslreports.com/forum/remark,20459251 Gracer67 : Same here in Indiana and it is really getting annoying. I work at home on the pc and in the middle of an IM, Teamspeak conversation or anything else it drops out! All my equipment is good (brand new everything, Dell XPS720, modem, router, even tossed in a new NIC for good measure as I was "assured" I was the only one.

Getting pretty ticked off. I hear all the whispers of 20mb down 2 mb up but not sure how that will float when I cant even stay connected with the standard speeds. Also getting tired of hearing that since I work from home I should sign up for the "bussiness" broadband if I want to insure that I get support when issues arise.]]> http://www.dslreports.com/forum/remark,20459251 Fri, 09 May 2008 21:22:53 EDT http://www.dslreports.com/forum/remark,20441468 anon : I guess it is possible if our internet is caped at higher speeds that the flow would cause timeouts because from what i read people with the high caped 8meg plus is having issue's with the internet while the low caped users 1.5-4 is not having any issue's. When i had verizon dsl(in california) i was caped 768k by 128k Never had a problem then when they raise the cap to 1.5 i had to call them up and tell them they got me on the wrong connect. Well after the tech found that problem they fixed it and for a solid year i never had a problem, then i moved to IL and got cable.

Could this mean DSL > Cable > Satellite? or i guess all isp's are just low quality services. Maybe its just the area and our isp's is using new technology on old lines which cant support.]]> http://www.dslreports.com/forum/remark,20441468 Tue, 06 May 2008 17:52:41 EDT http://www.dslreports.com/forum/remark,20441019 anon : I'm in Brewton, AL and I'm getting the same crap. It's almost like someone pulls the plug and then plugs it back in? I have an Xbox 360 and that can get pretty frustrating with the constant disconnects. I'd say it happens about every 5 minutes!

I went to 192.168.100.1 and clicked logs and it shows alot of this:

Time Priority Code Message
080506141543 7-Information 7 D511.0 Retrieved DHCP .......... SUCCESS
080506141543 5-Warning D03.0 DHCP WARNING - Non-critical field invalid in response
080506141543 5-Warning DHCP: Renew: Missing Syslog server
080506141543 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
080506141543 5-Warning DHCP: Renew: Another TFTP server IP address
080506140043 7-Information 7 D511.0 Retrieved DHCP .......... SUCCESS
080506140043 5-Warning D03.0 DHCP WARNING - Non-critical field invalid in response

I guess that confirms what ps1002 has stated? (I'm not sure exactly what the log means, but I would think that correlates with what he mentioned)

Any help here?]]> http://www.dslreports.com/forum/remark,20441019 Tue, 06 May 2008 16:26:20 EDT http://www.dslreports.com/forum/remark,20438397 anon : So i found out from Mediacom that the DHCP server is doing reboots! No clear reason why it's doing this but they have someone new in telling them they should do this an that but apparently whoever the new person is, IS NOT VERY BRIGHT!
So as soon as i move into a different place gonna get verizon dsl had no problems with dsl 1 bit. Hopefully wont have any problems here with it. Right now, dial-up's startin to look good compared to this cable right now. Think i might switch to dial-up till then LoL..]]> http://www.dslreports.com/forum/remark,20438397 Tue, 06 May 2008 06:32:11 EDT http://www.dslreports.com/forum/remark,20428469 Thrawn2 : Yay, I am no longer a MCHSI butt buddy, but bianch still deserves a tip of the cap. If you are in IL get DSL, presuming you are within range of the hub.

I have had dsl for 2 months now, other then int problems with the fact my place never had phone or internet service. I have had the same pings and speeds and not a second of down time.

I pay 36 bucks for 1400/690 speeds, and 60-120 pings every where in the US. And that price is the internet only price. And in IL verizon has great prices and speed.

My rents still have mediacom, so I could point you to my old web page from ages ago. WHEN pings were in the 2000 range if you could get them, and DL speeds were 135/19 .hell sometimes less the 28.8 speeds. I would have plenty of tracking images but some poor person stole my lappy so I had to get a new one.

That and you had to deal with a HS drop outs coming to your house reaking like Cigs and not recognizing he was tromping his muddy feet over a expensive oriental rug.
--
What what what would you do?]]> http://www.dslreports.com/forum/remark,20428469 Sat, 03 May 2008 23:40:14 EDT http://www.dslreports.com/forum/remark,20367349 BAINCH : Pingplotter's Freeware version isn't bad for being free.

»www.pingplotter.com

Look to the bottom of the download page for the freeware version or use this link.

»www.pingplotter.com/downloads/pngplt_1.exe]]> http://www.dslreports.com/forum/remark,20367349 Tue, 22 Apr 2008 09:30:07 EDT http://www.dslreports.com/forum/remark,20366578 KJR79 : I think I'm having the same problem in Fairbury with the internet cutting out. I thought it might be something related to the voice mail upgrade over the weekend (I have phone, internet, and cable with Mediacom) but I restarted my modem and it's still doing it.

I like to listen to internet radio and usually it streams constantly without any problems but recently it cuts out for a few seconds every so often. At that same time that it's cutting out, I try to access a webpage and it just sits there and nothing comes up for a few seconds until the connection is restored again.

Can you tell me how I can ping my server or any other tests to actually see what it's doing? I hope they fix this problem soon, very frustrating. Thanks.]]> http://www.dslreports.com/forum/remark,20366578 Tue, 22 Apr 2008 01:45:39 EDT http://www.dslreports.com/forum/remark,20354335 kbeebe : Well I don't know if Pontiac was affected or not, but Clinton had node splits Thursday night and my service has improved greatly. I also take care or the computers at a school that uses Mediacom, and the speed there is better now as well, only issue was the persistant IP address has changed due to the split and I have to reconfigue a couple of things, not a big deal though. Bainch deserves all the credit for this, as he (she?)is the only one that was willing to work with me and keep me up to date on what was going on. All Mediacom employees could take a lesson from Bainch on how things should be handled.]]> http://www.dslreports.com/forum/remark,20354335 Sat, 19 Apr 2008 12:02:30 EDT http://www.dslreports.com/forum/remark,20346316 L2druid : I mailed you, Kbeebe. ]]> http://www.dslreports.com/forum/remark,20346316 Wed, 16 Apr 2008 21:38:18 EDT http://www.dslreports.com/forum/remark,20346245 kbeebe : Unfortunatley, I don't think you have any better choice in Heyworth. Clinton, Wapella and Heyworth all had cable completly redone prior to internet service being offered a few years back, so except when nodes get full and you have to wait for them to be split it has been great in my opinion. In all that time I have had only one complete outage that I can remember (other than storms taking out power)and it was resolved quickly.]]> http://www.dslreports.com/forum/remark,20346245 Wed, 16 Apr 2008 21:27:48 EDT http://www.dslreports.com/forum/remark,20346217 kbeebe : I recieved a message from Bainch, he stated that the work is scheduled for Thursday night/Friday morning. I sent him another message asking if he could check to see if you are on the same node. He replied that he needs your MAC ID to find out. That would be found in your modems information, most likely at »192.168.100.1 The info needed is the HFC MAC address. Loock at the top of your screen to see if you got my Instant Message for a better way to contact me if you need help.]]> http://www.dslreports.com/forum/remark,20346217 Wed, 16 Apr 2008 21:22:29 EDT http://www.dslreports.com/forum/remark,20345619 anon : I have a quick question for you guys, I'm moving to heyworth soon and right now I have verizon DSL (3360/736) and they don't offer it in heyworth. From reading so far I feel Mediacom mainly for PS3 online gaming may not be the best option, would you agree?]]> http://www.dslreports.com/forum/remark,20345619 Wed, 16 Apr 2008 19:31:20 EDT http://www.dslreports.com/forum/remark,20345491 L2druid : Well..yesterday It worked fine, after a weird disconnect the previous night that lasted awhile, I thought they may be fixing it. No disconnects at all the next day..no high latency either.

Thought..yay, It's fixed! ..but tonight I'm back to 2,000ms..Grr.]]> http://www.dslreports.com/forum/remark,20345491 Wed, 16 Apr 2008 19:08:05 EDT http://www.dslreports.com/forum/remark,20334802 L2druid : Woo! Well here's to hoping we're on the same node! :)]]> http://www.dslreports.com/forum/remark,20334802 Mon, 14 Apr 2008 21:34:31 EDT http://www.dslreports.com/forum/remark,20334766 kbeebe : Your welcome! We may be on same node, I am on East Main about 2 blocks east of Alexander.]]> http://www.dslreports.com/forum/remark,20334766 Mon, 14 Apr 2008 21:29:21 EDT http://www.dslreports.com/forum/remark,20334549 L2druid : Well I am pretty much on the northern side. N Alexander street, kinda near the edge of town. Thank you for sending him a message, that was kind of you! ]]> http://www.dslreports.com/forum/remark,20334549 Mon, 14 Apr 2008 21:01:18 EDT http://www.dslreports.com/forum/remark,20334526 kbeebe : I have sent him a message to see if he can help you. I am not sure as to where the nodes are and how much area they cover, but I am on the east side of town, so if you are as well it could be the same node. ]]> http://www.dslreports.com/forum/remark,20334526 Mon, 14 Apr 2008 20:58:09 EDT http://www.dslreports.com/forum/remark,20334074 L2druid : Yeah, I'll have to call and see if I can't get some credit as it is making it very difficult to enjoy the internet when I am here the most. I doubt I'm on the same node as you..:( not that lucky, lol.

How might I contact Bainch? ( extremely new here, as I have just found the site! ) I'd like to maybe see if maybe he can help me as well.]]> http://www.dslreports.com/forum/remark,20334074 Mon, 14 Apr 2008 19:39:26 EDT http://www.dslreports.com/forum/remark,20333338 kbeebe : I live in Clinton as well. I have watched the speed test results drop and ping levels shoot up since December. Like you, I have no trouble during the weekday, it is only weekends and evenings that I have trouble, I have the 15/1 service and last night was getting less than I down and only 383k up. I have called in multiple times with no result other than the local tech finding out that the node I am on has way too many users on it. Fortunately I have been in touch with Bainch on these forums and he was able to help out, some time this week the node is suppose to be split up and hopefully things will get better. If your lucky maybe your on the same node and your problems will go away as well. Do call tech support, explain to them that your speed test results are way below what your paying for and get a credit issued. I have been calling for and getting a credit each month.]]> http://www.dslreports.com/forum/remark,20333338 Mon, 14 Apr 2008 17:22:13 EDT http://www.dslreports.com/forum/remark,20332932 anon : I'm having problems with mine as well. I'm in Clinton, IL and every day for the past several weeks I get these same time-outs. It can happen randomly, but it ALWAYS happens during peak hours at night, from 5/6ish to midnight every night. When I run a ping like you do it can be as bad as every other line is a timeout.

I play World of Warcraft online and during these hours I can get so fed up with this I am forced to quit for the night. It's impossible for online play when it times out so long it disconnects me or so often nothing can be done without lag. Normal game ms in WoW for me is like..40-100ms ( these numbers still happen but only during off hours like the early AM )but now that this is happening 250ms is a good number. 700-2,000ms is where the game normally goes when this happens.

I'm thinking about calling them but if it's their issue I don't want to be charged to have someone come out and check my modem and not fix anything!]]> http://www.dslreports.com/forum/remark,20332932 Mon, 14 Apr 2008 16:02:37 EDT http://www.dslreports.com/forum/remark,20315187 hacker90 : Right now Im having timeouts like crazy in the mchsi hops. On top of high ping too...

Dropouts were constant last week. Stop so far.

Hacker]]> http://www.dslreports.com/forum/remark,20315187 Thu, 10 Apr 2008 20:15:40 EDT http://www.dslreports.com/forum/remark,20313597 anon : Been pinging my DHCP server for past week and randomly been getting 6-15 second drop outs, ambit modem ready stays lit up as a bell check the dB power lvl's only drop slightly.. tested my router, computer, and everything else i possibly could and still getting drop outs.... Kinda like this...

Ping response good ms
Ping response good ms
Timed out
Timed out
Timed out
Timed out
Ping response good ms
Timed out
Ping response good ms

Would post the ip address but doesnt matter cause everything
i ping does the same deal. Anyone else in the area have this problem?]]> http://www.dslreports.com/forum/remark,20313597 Thu, 10 Apr 2008 15:34:37 EDT