 KA3SGM- -... ...- -Premium
join:2006-01-17
West Chester, PA
 ·Verizon FiOS
 ·Cricket Broadband
| reply to HenryFarpolo
Re: Comcast does this, why not Verizon? WOW, thanks for your consideration there Henry, I did talk with Verizon on her behalf many times and they tried to get me to consider the Fios option as well.
It was not the techs that were telling me that, it was management telling me to call the sales department and sign her up for Fios, and they refused to just convert the Telephone line by itself, they wanted it bundled with Internet, TV, or both, under as least a 1 year contract, and the phone Service bundle was the "Freedom Essentials Plan", which itself was 3 TIMES THE COST of what she was paying for a simple Local Phone service dial tone line, with no bells and whistles that she didn't want like Call Waiting or Voice Mail.
If they simply said that her copper line has gone bad, and we need to move her Telephone line over to Fiber to fix it, with no strings attached, that would have been perfectly fine, and I would not be arguing this point.
The neighborhood is wired for Fios already, and the TV service is available too, but they won't just sell Fios Phone by itself.
Their sales department's 'bundles' drove her away from Verizon completely.
And they do keep constantly sending advertising to her via the US mail to convince her to come back and sign up for Fios.
Not a week goes by that she doesn't receive some sort of mailing from Verizon.
She had 1 salesperson come to the door selling Fios, and she asked to be scratched from their list and not be bothered at home again, and fortunately in that case they actually listened and have since left her alone.
Comcast did that to me when I dumped them for Fios as well, it is standard practice for any TV or Phone company to send tons of junk mail out trying to win you back from the competition.
Several complaints have already been filed to get her off of their mailing list, but they have yet to cease the mailings.
I am not arguing this any further with you and your Hogwash accusation line of BS, please just drop it now....
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