madrhino
join:2004-07-03
 ·Verizon FIOS
2 edits | reply to gns
Re: At this point verizon owes me $$$$$ for my time
said by gns :
After an especially frustrating conversation with a person who seemed polite but ineffectual, she seemed to take pity on my situation and asked if I'd accept a $100 gift card as an apology for my trouble. Of course I said yes, and felt that perhaps I *was* a valued customer after all! The weeks passed, then the months, and still no gift card. So on a subsequent call I asked about the mysterious gift card. They checked and said there was absolutely no indication that a gift card was ever promised. Incredible.
Rather than hire and train people to fix the problems, they hire and train weasels to deny and lie about them.
They pulled the gift card scam on me too. During the course of trying to get my bill correct, I complained so much they had a special weasel from the Supreme Liars Department call me and swear that they could not have possible offered me a $100 Amex gift card because no such promotion exists!!!!!!!!!!!!
This gutter scam trash company has no morals at all.None-what a filthy disgusting entity. |
