JohnA
Premium
join:2003-09-16
Pittsburgh, PA
| reply to scoopy03
Re: FIOS availability is "address specific" ?
said by diskman  : chances are the FIOS tech forget to connect something up.
Only this part of diskman's entire post is not right. Ordering service is solely dependent on your address being entered into the database of service available addresses. If it's there you can order, period.
said by scoopy03 : tech is given what to wire from the blueprints. its not the tech's fault its more of verizon's fault of skipping certain addresses especially if it is a new development. Your need to defend techs and assign all blame to Verizon is childish and asinine. Prints are wrong, and techs make mistakes. Prospective subs care about neither. They, like the OP, are looking for an answer, as to why they can't order. Having the address referred to engineering is the only thing that will produce an answer other than Your segment just isn't finished yet.
Diskman was served from a different HUB than he expected. No one missed a connection. When his HUB was lit and approved, he was able to order. Feel better now? |
