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Forums » User Groups » Companies beginning with S » Speed Factory » Status at Speedfactory to our valued Customers
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Cached Google Text announcement of Closing of Speedfactory »
« Appears to be Upstream Carrier Outage  
Orsino

join:2008-04-12

1 edit

Re: Status at Speedfactory to our valued Customers

Will you provide an ETR, please? I have already made arrangements with another provider, but I could cancel that given sufficient assurances. What is the nature of the outage, and when is a reasonable date/time for us to expect restoration of service? What is being done to prevent such total outages in the future, and to maintain an official "front door" for network status reports?

I generally do not trust anonymous communications from (alleged) staff--from any company--and would therefore like to know exactly who is issuing these reports under SpeedFactory's name.

edit: Uh-oh. NextPhase's 714-765-0010 number yields three options besides the name directory...
1. Sales- goes to voice mail of someone named Ira.
2. Technical support- "All circuits are busy."
3. Customer service- "All circuits are busy."
permalink · 2008-04-12 13:16:34 · Print · Reply to this
Forums » User Groups » Companies beginning with S » Speed FactoryCached Google Text announcement of Closing of Speedfactory »
« Appears to be Upstream Carrier Outage  

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