W1RFI
join:2003-05-12
Burlington, CT | reply to macaholic
Re: yet another: let's see if the customer notices... It's a really sad state when companies decide to join insurance companies, banks and airlines, banks as industries that keep us all watching our backs.
It is especially perplexing with insurance companies, banks and airlines, as the very essence of their business is that we have to trust them, with our security, money and lives. How many people would hire a cleaning company that would steal from us every time we weren't looking? Yet when companies pull stunts like this one, it costs them few customers.
In today's business envionment, a good business motto and policy would be "We Won't Screw You, Even When We Think We Could Get Away With It." A business that develops a no-screw reputation will make a fortune. |
