heretohelp2
join:2008-04-14 | reply to speedfactory
Re: Speedfactory is STILL IN BUSINESS!
»messages.finance.yahoo.com/Stock···10&frt=2 |
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cw1ls0n
@uu.net
| reply to speedfactory
Well, if you do not want to lose a single customer, then this shutdown, transision, reorg or what every you call it is a great way to lose customers. From all appearences, it seems speedfactory is dead and I should be looking for another ISP.
If speedfactory is still in business, when will my service return? Where is the website? Why is the phone disconnected? What about the news on google? I think speedfactory is dead. It was a great ride while it lasted. First Prodogy, Mindspring, Directv DSL, Speedfactory and now ???? I guess I'll just go with ATT, I'm sure they will be there for the next few years. |
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speedfactory
@hatesville.com
| reply to linxdev
Nextphase made a huge mistake when we bought Speedfactory and not redesigned the network like we did with all of the other companies. Recently, 1 week ago we started to reformat the office towards sales and move service to our NJ location. Inaddition we ordered a back up line from XO.
In the middle of a huge transition, to bring Speedfactory to a Wireless and profitable division. The network blew.
We don't want to lose a single customer and we respect any decision to leave. However we will do whatever it takes to keep you on line.
Speedfactory Staff |
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linxdev
@edeltacom.com
| reply to speedfactory
Well, I hate to say this but if you are still in business you will not be after all your customers jump ship. COMMUNICATION is key and not having a backup POTS line and not redirecting your VoIP and websites as created a lack of communications.
Also, if you have critical elements in your network you should keep spares around. Always prepare for the unexpected. |
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speedfactory
@hatesville.com | reply to SFToast
We lost one of our main routers. The difficulty has been getting the parts and bringing it back on line.
Again we apologize. We are a small local company and ocassionally major problems hit us all.
Speedfactory staff |
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