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Sympatico: The TRUTH, to WHY they screw up 90% of the time. »
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DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
reply to Last Parade
Re: ARRGH! False 911 Calls

Thank you. I hope it will be helpful to others in the future.
--
Need-based health care not greed-based health care.


Last Parade
One of the Brightest Stars

join:2002-10-07
Port Colborne, ON
reply to DKS
Excellent thread would read again A++++++++++++


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to HiVolt
said by HiVolt See Profile :

Yeah, I don't get the winter reference... Did he test your line with his dsl tester? Did he unhook the internal wiring from the outside and test for leakage?
No. No need, as the 5 meg profile has been attained. That was the only comment. However, as it has never happened, i do not anticipate it being the future. In addition, with everything new, there should be no issues. Line has been stable at 5 meg for almost 24 hours.
--
Need-based health care not greed-based health care.


mazhurg
Premium
join:2004-05-02
Portage La Prairie, MB
·TekSavvy Solutions..
·MTS

reply to HiVolt
From experience with an access system (wires running for K's undergound); we seemed to have the most issues in the winter as moisture would get into the buried stuff and would actually break the wires (ice expansion).

Funny part is that this would happen no matter how well you tried to insulate the system.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
reply to DKS
Yeah, I don't get the winter reference... Did he test your line with his dsl tester? Did he unhook the internal wiring from the outside and test for leakage?
--
,,!,,('-'),,!,,


Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON

reply to DKS
said by DKS See Profile :

He thinks my line may drop in the winter, but we'll see.
Drop in the winter, eh? That's a little odd, since it's usually in the summer when line conditions become an issue, as the heat causes the copper wiring to expand, increasing overall loop length. In winter is contracts, shortening the loop length.
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to HiVolt
said by HiVolt See Profile :

I'm interested what the "specialist" will have to say.
The Bell DSL guy was here. He was most interested in the numbers I posted. I also have screenshots of both the 3 meg and 5 meg lines (Thanks, Bell_Martin). He thinks my line may drop in the winter, but we'll see.

Case closed.
--
Need-based health care not greed-based health care.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to hmmm
said by hmmm :

In the fist post of your stats you have an upstream of 768. Is 768 even a profile? Its not one I recall as seeing as being a standard profile.
No, xxxx/768 is not a profile. It's a profile with 800kbit upstream, but if it cannot sync at 800 it ratchets down a bit...
--
,,!,,('-'),,!,,


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to DKS
said by DKS See Profile :

I'm back on the 5056/800 profile. Thanks, Bell_Martin .
Good, I had a feeling it could handle it. 10dB SNR should be fine, as long as it doesn't degrade.
--
,,!,,('-'),,!,,


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
reply to DKS
And here is the speed test. All back to normal.


--
Need-based health care not greed-based health care.


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to hmmm
said by hmmm :

I don't know if its worth even mentioning... but from your last two posts have you noticed the upstream value?

In the fist post of your stats you have an upstream of 768. Is 768 even a profile? Its not one I recall as seeing as being a standard profile.

If its giving errors and sync'ing at whatever it can, is it worth it to take a step down on the upstream profile???

Thats a question I would ask (if the errors are up there).
Yes, it's synching at 768. I'm not worried, though. And I'll wait and see what the Bell DSL tech says tomorrow.
--
Need-based health care not greed-based health care.


hmmm

@videotron.ca

reply to DKS
I don't know if its worth even mentioning... but from your last two posts have you noticed the upstream value?

In the fist post of your stats you have an upstream of 768. Is 768 even a profile? Its not one I recall as seeing as being a standard profile.

If its giving errors and sync'ing at whatever it can, is it worth it to take a step down on the upstream profile???

Thats a question I would ask (if the errors are up there).


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to HiVolt
Click for full size
said by HiVolt See Profile :

I'm interested what the "specialist" will have to say.
He'll probably say nothing. I'm back on the 5056/800 profile. Thanks, Bell_Martin .
--
Need-based health care not greed-based health care.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to DKS
Hmm.... at 3008 down you have 19dB SNR... Have the guys from the direct forum actually tried setting it to 5056/800 or even 4032/800 see what the actual SNR is? sometimes the "attainable rate" is quite misleading. There's also a gap in your downstream graph, if eliminated that would probably help to push you to back to 5meg...

As for the 768k upstream... Thats' most likely something on your inside wiring...

I'm interested what the "specialist" will have to say.
--
,,!,,('-'),,!,,


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to HiVolt
Click for full size
said by HiVolt See Profile :

3008/768? are you sure about the 768 on the upstream? if the stats read that as your sync rate, that means the modem is not syncing at the full 800kbit upstream. I've seen this at a few places, and double-filtering phones sometimes fixes the issue.
Yes. I'm sure. Stats posted above.

But regardless, the bigger issue is 5meg... I suppose they can't just switch you back to the old pair that had a shorter run to the CO?
That's what I'm hoping for.

BTW, I still suggest you ask Bell to simply switch your DSL to dry-loop, and it will have to be on a separate pair to the CO. Bell doesn't charge band rate for Sympatico dry-loop.
That may also be a possibility.

--
Need-based health care not greed-based health care.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to DKS
3008/768? are you sure about the 768 on the upstream? if the stats read that as your sync rate, that means the modem is not syncing at the full 800kbit upstream. I've seen this at a few places, and double-filtering phones sometimes fixes the issue.

But regardless, the bigger issue is 5meg... I suppose they can't just switch you back to the old pair that had a shorter run to the CO?

BTW, I still suggest you ask Bell to simply switch your DSL to dry-loop, and it will have to be on a separate pair to the CO. Bell doesn't charge band rate for Sympatico dry-loop.
--
,,!,,('-'),,!,,


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to HiVolt
said by HiVolt See Profile :

said by DKS See Profile :

Still waiting for my DSL speed to be returned to pre-event conditions. That being said, I have an appointment tomorrow for a DSL specialist to come and take a look at the inside wiring. I'll keep folks posted.
Did you ask the guys in the direct forum to check out your line stats?
Yes. I have a printout, as well as the stats when I was on the 5056/800 profile. I'm currently on 3008/768 profile.

BTW, did bell switch you to the original copper loop at the end of this fiasco, or are you on that longer loop that you could only get 3meg on?
They haven't changed anything since they switched to the longer loop.
--
Need-based health care not greed-based health care.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to DKS
said by DKS See Profile :

Still waiting for my DSL speed to be returned to pre-event conditions. That being said, I have an appointment tomorrow for a DSL specialist to come and take a look at the inside wiring. I'll keep folks posted.
Did you ask the guys in the direct forum to check out your line stats?

BTW, did bell switch you to the original copper loop at the end of this fiasco, or are you on that longer loop that you could only get 3meg on?
--
,,!,,('-'),,!,,


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to DKS
Still waiting for my DSL speed to be returned to pre-event conditions. That being said, I have an appointment tomorrow for a DSL specialist to come and take a look at the inside wiring. I'll keep folks posted.
--
Need-based health care not greed-based health care.


DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico

reply to Jim Gurd
said by Jim Gurd See Profile :

I've been lurking in this thread for a while. Did they ever actually tell you what the underlying cause was for the problem?
Nope. I don't think they know.
--
Need-based health care not greed-based health care.
Forums » O Canada! » Canadian » Bell CanadaSympatico: The TRUTH, to WHY they screw up 90% of the time. »
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