RespDave
join:2003-01-02
Acworth, GA
| Re: Gone Not fly by night, at least not till recently. Read the forum posts for details, but here's my story in brief:
Selected them over BellSouth in early 2003 since they were local, answered the phone on the second ring, and knew I was on IFITL when the BS FastAccess sales reps didn't have a clue (no, I DON'T need a free modem, but thanks...)
Rock-solid service for the first 3+ years, then they were sold to NextPhase Wireless out of Anaheim, CA. We all agree this was the beginning of the end. Seems like the tech staff started to jump ship thereafter.
NextPhase looks to be on very shaky financial footing as of late; guess they expanded too fast, and didn't have any more investment capital to chew through.
So, gritting my teeth, I called BSFA Friday afternoon to order service. They plan on sending a truck on Tuesday to "install" me. I found out how to set up my PPPoE with temporary credentials (thanks to a post on DSLR!), ran home at lunchtime, did the account self-setup, and am back online. IF the truck shows up tomorrow, maybe we can offer the guy a doughnut and a cup of coffee...
Dave |
