  zachgeo
@pacbell.net
| reply to cruella Re: [Line Problem] DSL connection problems San Francisco?
I'm in SF (94109 zip) and I've been having problems for the past few days. My earthlink dsl was out completely when I got home on Thursday afternoon (it was working fine when I left the house that morning). So I called earthlink and they tried all sorts of things to no avail. They eventually scheduled a service call for this Monday. On Saturday morning, the dsl came back to life all by itself. I cancelled the service call, and, of course, it went out again on Sunday night! This morning (Monday) they said they'd send me a new modem, and if that didn't work they'd reschedule the service call. I suspect that it's not my modem, but rather their service in the area. I've tried dial-up, and it drops within seconds of logging in. |
|
  bobx
join:2001-02-11 Novato, CA
| I am in the S.F. area and I also am having issues. The connection has not dropped but it has been real jerky for the last few days. I have checked the speed with several speed tests sites and the numbers I get range from 500 to 2800 (3000 line) on the download. The upload, however, is fairly steady at about 700. I am provisioned through Verizon. The speed tests I have done were to local (S.F. area) sites. I have checked the modem stats (I monitor them automatically every min.) and they have not changed in the last week.
Bob |
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