good ole days
| reply to JoeSover
Re: Gone
i used to work for speed factory about 8 years ago. when i was there, i'll say that everyone there took the upmost pride in keeping customers happy.
pretty much everyone there knew the systems backwards and forwards, and inside an out. many of us had a personal relationship with a lot of the customers and i didn't know of a single person there that wasn't willing to go the extra mile for anyone. even the president of the company would get down in the trenches from time to time.
alas... the fcc changed their rules about ilecs and clecs and it became hard for them to compete with bellsouth, et al when they were offering half the speed for the same price. the beginning of the end probably came when nextphase bought them out (long after i left). what business a california isp had in running a georgia-based reguinal isp, i'll never understand. soon after that, customer service began tanking and the service was unreliable at best (check the reviews).
it's sad to realize that isp's (and companies) like the speed factory *of old* are a dying breed.
rip. |
