daveatl
@uslec.net | reply to Kommers
Re: Quck summary of the situation with Speedfactory
Just talked to a Paetec rep (paetec is my business isp) and they confirmed that Speedfactory was suspended for non-payment, and a Paetec "credit counselor" is currently trying to work with them to see what can be done. |
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Kommers
@not.configured
| Thanks. Well, I am not Sherlock Holmes by any means, but it doesn't take a rocket scientist to visualize the situation and make the right assumptions based on the info provided in previous posts  |
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partlycloudy
Premium
join:2008-04-13
Decatur, GA
| reply to daveatl
said by daveatl :
Just talked to a Paetec rep (paetec is my business isp) and they confirmed that Speedfactory was suspended for non-payment, and a Paetec "credit counselor" is currently trying to work with them to see what can be done.
Kind of an odd way to do it. After a 4 day outage, they will be in far worse shape... If they were going to work something out, a quick outage (to let them know they mean business) or sending the credit counselors out before pulling the plug would have been a better approach. Ah well, it will be interesting to see what the story is a week from now. |
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ByeSFHelloAtNex
@uslec.net
| You think that is odd to disconnect them? I think that depending on how many times they were notified they were past due, they should consider themselves lucky especially if the past due amount is what the rumors say.
A "quick outage" would do nothing. If the money isn't there (check out their SE filings), then a "quick outage" does nothing to help them raise funds, so any person with any business sense would cut his losses while he could. |
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Ataru
join:2008-04-13
Smyrna, GA
 ·Atlantic Nexus
| From NextPhase's latest SEC filing (»biz.yahoo.com/e/080306/nphs.ob10qsb_a.html)...
Net loss for the nine months ended December 31, 2007 was $11,050,030 or $5.39 per shares as compared with a net loss of $1,268,285 or $1.03 per share for the nine months ended December 31, 2006. Monthly operating cash losses are now approximately $150,000 per month. Sounds like the past due amount is probably substantial, whatever the rumors may be. |
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partlycloudy
Premium
join:2008-04-13
Decatur, GA
| reply to ByeSFHelloAtNex
No, I don't think it is odd to disconnect them at all. I think it is odd to disconnect them for an extended period and then try to help them get back on their feet, as the post implies. What will there be left to get going?
As to the quick disconnect idea, that was more to get their attention if they have been ignoring the warnings. Cut them off, then after an hour or so (something bad, but not enough to have folks abandon them), after being contacted, bring them back up while you send the credit counselors in.. Keeping them down while you negotiate potentially won't leave much to work with. I can't see the point of wasting the time negotiating after that, but then I don't know what the real impact would be, nor what other things might be involved.
No, what I find surprising is that after that major a cutoff, that they are even trying to work something out with them, if this is in fact the case. Of course, this forum may not be representative of what is going on in the real world, and the customer loss may be less than the threads here would imply. |
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da3dAlus
join:2002-12-18
Duluth, GA | Oh, I fully intend to jump ship as soon as possible. But I abhor AT&T, and the lines at AtNex have been so swamped that I haven't reached a human on the line all day. I'd say the customer loss is going to be significant... |
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RedKnight
join:2008-04-13
Snellville, GA
·Atlantic Nexus
| Da3d, try later at night ... a lot of the public may not realize AtNex stays is willing to work past 7 pm (or whatever), unlike many utility companies! There have even been folks in »speed factory seems to be no more.... who report talking with AtNex at 2 am. I talked to them 4:30 pm Sunday and was online in one hour. Compare how, when I first realized SF was sunk about 7 pm Saturday, all AT&T and ComCast had were recordings saying "we open on Monday". |
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da3dAlus
join:2002-12-18
Duluth, GA | Yeah, I tried after 5pm and managed to get directly to a real person in both the sales and technical departments with little wait. |
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