MrSpock29
join:2008-02-09
Hammonton, NJ
| reply to chill boy
Re: why not?
said by chill boy :
Whats good for the goose is good for the gander. Cable been doing this for year. Tell u what, try and go cancel your cable svc and tell them you going to Fios or Direct TV and see if they dont try to retain you. Offer you this or that. Thats same thing. Why is it bad when VZ wants to do it? Just like AT&T fought like heck to keep VZ out of Long Distance but meanwhile AT&T was already doing local svc taking cust from VZ. No one wants to play fair with VZ.
I do agree, when I left Verizon a couple of years ago, my number was ported in a day IIRC, but Comcast took at least 5 days when I switched back a couple of months ago. And yes, they did try to get me to stay, made some offers, and one guy told me that he was sorry to hear of my incident that caused me to leave, as they have been told to try to keep customers as best they can with the change in the landscape.
I don't think there is anything wrong AT ALL with EITHER trying to keep a customer-provided they do it fairly. And that includes Comcast, whom I don't like. It's what businesses do. What shouldn't occur is tying up one's request to switch.
Comcast wanted to take telco's business so they started offering phone and bundling. Now telco is doing the same by offering video and bundling (where one can get it). In those situations, whether a cableco or telco, they are directly competing service for service now, and have taken on characteristics of the other. Those offers allow even better deal for consumers, which is who is most important in all of this. |
