 bcroninPremium
join:2004-03-27
Hyde Park, NY | reply to en102
Re: why not? I see your point. Is it possible for someone other than the customer in question to submit a port request? I didn't think so. I thought you have to fax a signed LOA to the provider you want to port-TO. If so, then I've changed my mind, VZ should not be able to delay your port for that last-minute attempt to lure you back. However, back in the early days of long distance deregulation it was apparently possible for your long distance provider to be changed to someone else without your knowledge (I believe it was referred to as "slamming"). I bet VZ is somehow worried about a similar scenario (but it is likely unfounded due to the signed LOA requirement). |
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| The port request is not submitted by the customer, per se. It's submitted by the incoming LEC to the outgoing LEC. There is an intermediary called the 3rd party verifier to prevent slamming. Once the customer initiates a change of service, as soon as they hang up with the 3rd party verification, they have no more involvement until regaining dial tone.
PFD |
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bcroninPremium
join:2004-03-27
Hyde Park, NY | But the customer generally has to provide the intended-new-provider with a signed LOA, no? |
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| Generally, no. Third-party verification effectively replaces this. |
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