L2Druid
@mchsi.com
| reply to ps1002
Re: [IL] mediacom internet in illinois(pontiac)
I'm having problems with mine as well. I'm in Clinton, IL and every day for the past several weeks I get these same time-outs. It can happen randomly, but it ALWAYS happens during peak hours at night, from 5/6ish to midnight every night. When I run a ping like you do it can be as bad as every other line is a timeout.
I play World of Warcraft online and during these hours I can get so fed up with this I am forced to quit for the night. It's impossible for online play when it times out so long it disconnects me or so often nothing can be done without lag. Normal game ms in WoW for me is like..40-100ms ( these numbers still happen but only during off hours like the early AM )but now that this is happening 250ms is a good number. 700-2,000ms is where the game normally goes when this happens.
I'm thinking about calling them but if it's their issue I don't want to be charged to have someone come out and check my modem and not fix anything! |
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kbeebe
join:2005-07-01
Clinton, IL
| I live in Clinton as well. I have watched the speed test results drop and ping levels shoot up since December. Like you, I have no trouble during the weekday, it is only weekends and evenings that I have trouble, I have the 15/1 service and last night was getting less than I down and only 383k up. I have called in multiple times with no result other than the local tech finding out that the node I am on has way too many users on it. Fortunately I have been in touch with Bainch on these forums and he was able to help out, some time this week the node is suppose to be split up and hopefully things will get better. If your lucky maybe your on the same node and your problems will go away as well. Do call tech support, explain to them that your speed test results are way below what your paying for and get a credit issued. I have been calling for and getting a credit each month. |
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