da3dAlus
join:2002-12-18
Duluth, GA | reply to partlycloudy
Re: Quck summary of the situation with Speedfactory
Oh, I fully intend to jump ship as soon as possible. But I abhor AT&T, and the lines at AtNex have been so swamped that I haven't reached a human on the line all day. I'd say the customer loss is going to be significant... |
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RedKnight
join:2008-04-13
Snellville, GA
 ·Atlantic Nexus
| Da3d, try later at night ... a lot of the public may not realize AtNex stays is willing to work past 7 pm (or whatever), unlike many utility companies! There have even been folks in »speed factory seems to be no more.... who report talking with AtNex at 2 am. I talked to them 4:30 pm Sunday and was online in one hour. Compare how, when I first realized SF was sunk about 7 pm Saturday, all AT&T and ComCast had were recordings saying "we open on Monday". |
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da3dAlus
join:2002-12-18
Duluth, GA | Yeah, I tried after 5pm and managed to get directly to a real person in both the sales and technical departments with little wait. |
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