Ataru
join:2008-04-13
Smyrna, GA
 ·Atlantic Nexus
| reply to billmax
Re: SpeedFactory could have kept my business
And f) they could have given their supposed techs posting here something more official than "hatesville.com", which even so much as registering an account could have taken care of. Agree completely; on Saturday night when I made the switch, there were no indications whatsoever to point the issue being an outage rather than some unfathomable corporate meltdown (not that there are a lot of signs of that now). A possible g) might have been posting a real apology rather than "we're sorry for any inconvenience". Get real, your network goes down for four days and no one can get any information, gee, I think there was plenty of inconvenience, and I was just a lowly residential subscriber.
All around a shockingly bad show from the suits at NextPhase. If I had a margin account I would have shorted as much of their stock as I could have today. |
