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Forums » Selected ISP Support » CenturyTel » New CT DSL customer, slow/nonexistent daytime speeds
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winger94

join:2008-04-15
North Freedom, WI

reply to winger94
Re: New CT DSL customer, slow/nonexistent daytime speeds

I'm going to bump this post to the top again.

As I type this info in, there is a small lightning storm going on. Internet was working fine tonight with the exception of the last half hour when the lightning started getting really close. Then the dsl light starts flashing, going steady, then flashing again.

I sure hope my dsl problems don't get put to the back burner. I was VERY patient during the MAJOR flooding that took place over the last 45 days. The floods are over now. I never called in to report a phone line problem, I never called in for dsl tech assistance for well over a month.

I need to get this resolved.....
to forum · permalink · · 2008-07-29 23:04:57 · Reply to this


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

reply to winger94
Yikes! Not good. Hopefully that line will be ok, but this may be a good opportunity to get some lines replaced, needless to say. Hopefully this nasty weather stops, but this summer is going to be an interesting one it seems.
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln
to forum · permalink · · 2008-06-14 23:38:32 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to dsldude08
Click for full size
Click for full size
Ok, enough is enough! Another 5.25" fell Thursday afternoon. Wiped out our road this time. Bad thing about living on a dead end is there's no other way out. In the second pic, you can see what I think might be a buried phone cable in the middle of the washout? Hope they don't cut that when the fill the hole back in. This entire area had an estimated 3-5' of water flowing through it late Thursday afternoon!

I got to drive through the ditch that was cut through our road in the first pic. Had to get home to let the dogs out and feed my daughter. Amazing the amount of destruction in Sauk County!!!!

My internet was working pretty decent after last weekend's flooding but has slowed down since the rains on Thursday. I did have to reset it last night as it had 72 reconnects throughout the week.
to forum · permalink · · 2008-06-14 16:22:57 · Reply to this


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

reply to winger94
 

Trailer on its side.		 

The white dot is a FedEx truck. DOH!		 
 
Yeah, I've got a lot of pictures and a video to work on from this weekend, pretty nasty storms. I had a lady tell me Friday that her home was under 30 inches of water, and her phone still worked. My folks' PED and another main box down the driveway are partially under water and everything is working ok, as I would expect. When it comes to basic boxes like those, they seem to hold up pretty well.
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln
to forum · permalink · · 2008-06-09 00:24:18 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

2 edits		reply to winger94
Click for full size
Click for full size
I think I have a little moisture in my ped.....

Glad my gravel driveway in the background is still intact though!!! When I took these pics, I had just driven through a 2" river of water going over my road. We've had radar estimates of 8-10" of rain this weekend!!!

Surprisingly enough, I'm able to get online....
to forum · permalink · · 2008-06-08 21:31:22 · Reply to this

winger94

join:2008-04-15
North Freedom, WI		reply to winger94
Also I should add, when it was ringing, I could tell the storm/lightning wasn't directly overhead. It was off in the distance. So it wasn't hitting anything near my house.
to forum · permalink · · 2008-06-06 13:48:43 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to dsldude08
Does anybody else get phone ringing during a lightning storm? I finally had to unplug the phone line in our bedroom yesterday morning because it just kept ringing. Just one ring with every lightning flash. We don't have any corded phones either, just cordless. Would the ringing be another indicator of what might be going wrong with my dsl like a faulty ground or open wire/cable?

Also, while we were in that storm, I went to see what the modem was doing. The dsl light was flashing for a good 10 minutes before I finally decided to unplug it from the wall and from the power cord just to make sure it didn't fry from a lightning surge.

Since the rain has dampened the grounds for the past few days, my speed has been as low as 69kb download while it's raining, will sometimes get as high as 200kb download if it's not raining.
to forum · permalink · · 2008-06-06 13:44:09 · Reply to this


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI		reply to winger94
They may look better, but it shouldn't be different almost every time you do that. Those numbers should be relatively consistent, especially with the speed.
to forum · permalink · · 2008-06-04 13:47:38 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to winger94
I just unplugged the phone line to allow it to re sync up again, they look better today:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 320 160
Margin (dB) 13.5 12.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 11.6 11.3
to forum · permalink · · 2008-06-04 13:43:40 · Reply to this


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

reply to Icon
Icon, all of that has been checked already. The tech has actually almost completely replaced the cable as much work that has been done on it. What it seems is that winger is on 24 gauge, and there may be a span of 26 gauge on the way to his location, causing problems at his distance. This is actually being looked into, but those new stats and so forth are quite odd...
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln
to forum · permalink · · 2008-06-04 13:42:12 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to Icon
I think everything has been looked at once or twice. I noticed something new this am though. A small section of my road has been marked/flagged with spray paint designating where the phone cable was buried maybe 8-9 years ago. Don't know if this is due to the neighbor putting in a culvert for a new driveway or if it means I'm getting a new section of cable dropped??? The township truck was up by us really early this am too.

Actually, I think the speeds dropped when it tried to resync during the problem time:

TUE JUN 03 19:36:44 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:36:44 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:36:44 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:36:44 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:36:44 2008 WanMgr reports DSL is UP

TUE JUN 03 19:36:25 2008 WanMgr reports DSL is Down

TUE JUN 03 19:35:11 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:35:11 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:35:11 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:35:11 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:35:11 2008 WanMgr reports DSL is UP

TUE JUN 03 19:34:52 2008 WanMgr reports DSL is Down

TUE JUN 03 19:33:49 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:33:49 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:33:49 2008 US Tx Power: 11.3 DS Tx Power: 10.4

TUE JUN 03 19:33:49 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:33:49 2008 WanMgr reports DSL is UP

TUE JUN 03 19:33:30 2008 WanMgr reports DSL is Down

TUE JUN 03 19:32:24 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:32:24 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:32:24 2008 US Tx Power: 11.3 DS Tx Power: 10.2

TUE JUN 03 19:32:24 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:32:24 2008 WanMgr reports DSL is UP

TUE JUN 03 19:32:05 2008 WanMgr reports DSL is Down

TUE JUN 03 19:31:03 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:31:03 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:31:03 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:31:03 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:31:03 2008 WanMgr reports DSL is UP

TUE JUN 03 19:30:44 2008 WanMgr reports DSL is Down

TUE JUN 03 19:29:40 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:29:40 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:29:40 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:29:40 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:29:40 2008 WanMgr reports DSL is UP

TUE JUN 03 19:29:02 2008 WanMgr reports DSL is Down

TUE JUN 03 19:27:55 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:27:55 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:27:55 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:27:55 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:27:55 2008 WanMgr reports DSL is UP

TUE JUN 03 19:27:36 2008 WanMgr reports DSL is Down

TUE JUN 03 19:24:27 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:24:27 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:24:27 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:24:27 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:24:27 2008 WanMgr reports DSL is UP

TUE JUN 03 19:23:35 2008 WanMgr reports DSL is Down

TUE JUN 03 19:22:30 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:22:30 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:22:30 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:22:30 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:22:30 2008 WanMgr reports DSL is UP

TUE JUN 03 19:21:50 2008 WanMgr reports DSL is Down

TUE JUN 03 19:20:47 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:20:47 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:20:47 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:20:47 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:20:47 2008 WanMgr reports DSL is UP

TUE JUN 03 19:20:28 2008 WanMgr reports DSL is Down

TUE JUN 03 19:19:19 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:19:19 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:19:19 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:19:19 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 192 kbits/sec

TUE JUN 03 19:19:19 2008 WanMgr reports DSL is UP

TUE JUN 03 19:19:00 2008 WanMgr reports DSL is Down

TUE JUN 03 19:17:49 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:17:49 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:17:49 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:17:49 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 192 kbits/sec

TUE JUN 03 19:17:49 2008 WanMgr reports DSL is UP

TUE JUN 03 19:17:08 2008 WanMgr reports DSL is Down

TUE JUN 03 19:15:57 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:15:57 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:15:57 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:15:57 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:15:57 2008 WanMgr reports DSL is UP

TUE JUN 03 19:15:38 2008 WanMgr reports DSL is Down

TUE JUN 03 19:14:28 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:14:28 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:14:28 2008 US Tx Power: 11.5 DS Tx Power: 9.8

TUE JUN 03 19:14:28 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:14:28 2008 WanMgr reports DSL is UP

TUE JUN 03 19:14:09 2008 WanMgr reports DSL is Down

TUE JUN 03 19:13:01 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:13:01 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:13:01 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:13:01 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:13:01 2008 WanMgr reports DSL is UP

TUE JUN 03 19:12:23 2008 WanMgr reports DSL is Down

TUE JUN 03 19:11:08 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:11:08 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:11:08 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:11:08 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:11:08 2008 WanMgr reports DSL is UP

TUE JUN 03 19:10:30 2008 WanMgr reports DSL is Down

TUE JUN 03 19:09:28 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:09:28 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:09:28 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:09:28 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:09:28 2008 WanMgr reports DSL is UP

TUE JUN 03 19:08:47 2008 WanMgr reports DSL is Down

TUE JUN 03 19:07:32 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:07:32 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:07:32 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:07:32 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:07:32 2008 WanMgr reports DSL is UP

TUE JUN 03 19:07:13 2008 WanMgr reports DSL is Down

TUE JUN 03 19:06:03 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:06:03 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:06:03 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:06:03 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:06:03 2008 WanMgr reports DSL is UP

TUE JUN 03 19:05:36 2008 WanMgr reports DSL is Down

TUE JUN 03 19:04:26 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:04:26 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:04:26 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:04:26 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:04:26 2008 WanMgr reports DSL is UP

TUE JUN 03 19:04:07 2008 WanMgr reports DSL is Down

TUE JUN 03 12:59:41 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 12:59:41 2008 US Margin: 12.0 DS Margin: 8.0

TUE JUN 03 12:59:41 2008 US Tx Power: 11.3 DS Tx Power: 13.2

TUE JUN 03 12:59:41 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

TUE JUN 03 12:59:41 2008 WanMgr reports DSL is UP

TUE JUN 03 12:59:09 2008 WanMgr reports DSL is Down

TUE JUN 03 06:56:25 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 06:56:25 2008 US Margin: 13.0 DS Margin: 7.0

TUE JUN 03 06:56:25 2008 US Tx Power: 11.3 DS Tx Power: 12.9

TUE JUN 03 06:56:25 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

TUE JUN 03 06:56:25 2008 WanMgr reports DSL is UP

TUE JUN 03 06:56:06 2008 WanMgr reports DSL is Down

TUE JUN 03 04:49:43 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 04:49:43 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 04:49:43 2008 US Tx Power: 11.3 DS Tx Power: 10.4

TUE JUN 03 04:49:43 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 288 kbits/sec

TUE JUN 03 04:49:43 2008 WanMgr reports DSL is UP

TUE JUN 03 04:49:11 2008 WanMgr reports DSL is Down

TUE JUN 03 04:48:43 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP link layer failure
.
.
Sorry for the long post. Whether it helps or not, I just figured I'd post the whole log from the problem times. It also seems to be dropping the connection even though the margins are 6 or more....
to forum · permalink · · 2008-06-04 13:41:43 · Reply to this


Icon
Time Keeper
Premium,VIP,MVM
join:2004-01-07
Crockett, TX
·Windstream
·CenturyLink

reply to winger94
DSL Speed (Kbits/Sec) 160 160

Now your dl is syncing at the same rate as your upload. Something is making your connection bounce around alright. Did the last tech check for bridge taps, and to make sure that your cable pair was cut dead ahead at your serving terminal?
to forum · permalink · · 2008-06-04 11:45:28 · Reply to this


chd176

join:2003-01-10
Winfield, AL
·CenturyLink

reply to winger94
Honestly I think with your loop so long this is going to be pretty much the norm with frequent disconnects and unpredictable sync rates. I could totally be wrong maybe someone like Icon or dsldude can pop in and see if anything else can be done.
--
10,000/768 CenturyTel PPPoE DSL line (really 5,000/768 )
to forum · permalink · · 2008-06-04 11:36:43 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to winger94
This is High speed internet? Was without internet for the majority of last night because it kept dropping signal. This is what I ended up with when it finally stayed online:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 160 160
Margin (dB) 12.5 13.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 9.8 11.3

.
EVERY SINGLE NIGHT at 6:30-7:00 I lose connection for as little as 15 minutes, as long as a few hours.
Frustrating.....
to forum · permalink · · 2008-06-04 08:09:38 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to dsldude08
Looks like I lost connection 3 times this afternoon. Here's my log:
.
.

THU MAY 29 19:34:08 2008
Setting System clock to Local time THU MAY 29 9:34:08 2008

THU MAY 29 19:34:08 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 19:34:05 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 19:34:05 2008 Connecting session(0): My Connection due to Manual Connect

THU MAY 29 19:33:56 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU MAY 29 19:33:56 2008 Disconnecting session(0): My Connection due to dsl Restart

THU MAY 29 19:33:47 2008 US Atten: 31.5 DS Atten: 63.5

THU MAY 29 19:33:47 2008 US Margin: 13.0 DS Margin: 9.0

THU MAY 29 19:33:47 2008 US Tx Power: 11.3 DS Tx Power: 12.0

THU MAY 29 19:33:47 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

THU MAY 29 19:33:47 2008 WanMgr reports DSL is UP

THU MAY 29 19:33:28 2008 WanMgr reports DSL is Down

THU MAY 29 19:05:59 2008 Setting System clock to Local time THU MAY 29 19:05:59 2008

THU MAY 29 19:05:59 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 19:05:57 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 19:05:57 2008 Connecting session(0): My Connection due to AutoConnect request

THU MAY 29 19:01:59 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU MAY 29 19:01:59 2008 Disconnecting session(0): My Connection due to PADT received

THU MAY 29 19:01:59 2008 Received PADT for session id 2297

THU MAY 29 18:54:17 2008 Setting System clock to Local time THU MAY 29 18:54:16 2008

THU MAY 29 18:54:17 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 18:54:14 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 18:54:14 2008 Connecting session(0): My Connection due to Manual Connect

THU MAY 29 18:54:03 2008 Disconnecting session(0): My Connection due to PADT received

THU MAY 29 18:54:03 2008 Received PADT for session id 2771

THU MAY 29 18:54:00 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU MAY 29 18:54:00 2008 Disconnecting session(0): My Connection due to dsl Restart

THU MAY 29 18:53:51 2008 US Atten: 31.5 DS Atten: 63.5

THU MAY 29 18:53:51 2008 US Margin: 12.0 DS Margin: 8.0

THU MAY 29 18:53:51 2008 US Tx Power: 11.3 DS Tx Power: 11.4

THU MAY 29 18:53:51 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

THU MAY 29 18:53:51 2008 WanMgr reports DSL is UP

THU MAY 29 18:53:14 2008 WanMgr reports DSL is Down

THU MAY 29 18:48:57 2008 Setting System clock to Local time THU MAY 29 18:48:56 2008

THU MAY 29 18:48:57 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 18:48:55 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 18:48:54 2008 Connecting session(0): My Connection due to AutoConnect request

THU MAY 29 18:30:03 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP link layer failure

THU MAY 29 18:29:55 2008 US Atten: 31.5 DS Atten: 63.5

THU MAY 29 18:29:55 2008 US Margin: 12.0 DS Margin: 11.0

THU MAY 29 18:29:55 2008 US Tx Power: 11.3 DS Tx Power: 11.1

THU MAY 29 18:29:55 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

THU MAY 29 18:29:55 2008 WanMgr reports DSL is UP

THU MAY 29 18:29:35 2008 WanMgr reports DSL is Down

THU MAY 29 09:42:47 2008 DNS: Unknown host: 'wpad.myhome.westell.com'

THU MAY 29 09:42:47 2008 DNS: Unknown host: 'wpad.myhome.westell.com'
.
.

And all this happened about the same time as usual, around 6:30. Why 6:30? Usually when it says "WanMgr reports DSL is Down", it seems to coincide with a low upstream or downstream margin (less than 6 or 7). Doesn't look like the case tonight. But we have had a small amount of rain. Barely enough to wet the grass. Might've been enough to cause the problems???
to forum · permalink · · 2008-05-29 20:56:55 · Reply to this


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

reply to winger94
Thanks, keep posting the stats. The more we have, the more we can show what's going on and track it. Btw, this is being looked into more so than what I spoke to you about last. I will give you updates as I receive them. Hang in there!
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln
to forum · permalink · · 2008-05-28 16:38:35 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to dsldude08
As of a few minutes ago:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 320 160
Margin (dB) 12.5 13.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 11.6 11.3
to forum · permalink · · 2008-05-28 16:35:11 · Reply to this


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI		reply to winger94
You can IM either myself or Icon to see if we can get more information about this. Please include a good contact number.

Thanks!
to forum · permalink · · 2008-05-28 08:58:48 · Reply to this


Icon
Time Keeper
Premium,VIP,MVM
join:2004-01-07
Crockett, TX
·Windstream
·CenturyLink

reply to winger94
With your attenuation that high (63+), you can almost expect some issues with a solid connection. Even though your signal margin is decent at 13-14, the sheer length of the circuit you're on is playing a factor. I still believe interleave may help some, but may not be a final fix.

Any CO tech can log into your DSLAM and change the line mode to Interleave, or the programming dept. can do it as well. If you'd like me to help you out, IM me your contact info (name, number, city/state) and I'll have it changed tomorrow.
to forum · permalink · · 2008-05-27 22:39:56 · Reply to this

winger94

join:2008-04-15
North Freedom, WI

reply to winger94
Update:

Still having intermittant issues on my line. Especially when the lightning started up the other night. Spoke with the tech after they put me on a different switch in the office the other day, he states they are not sure how to change my setup to an interleaved profile. He said all of their installs are on the fast profile.

So as I type this, what will interleaved give me? What is it going to prevent or allow to happen?

I've been told that the local office supervisor is more or less telling the techs to stop wasting time trying to get me fixed. The main tech has had a few thoughts about what to do next (like rerouting the line to my house where it goes thru a small section of overhead cables near the office in town. Thinks it might be thin wire and picking up noise?) He's been trying VERY hard to get my system working. I do appreciate it too!!!!
to forum · permalink · · 2008-05-27 22:25:51 · Reply to this
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