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winger94

join:2008-04-15
North Freedom, WI

reply to winger94
Re: New CT DSL customer, slow/nonexistent daytime speeds

This is High speed internet? Was without internet for the majority of last night because it kept dropping signal. This is what I ended up with when it finally stayed online:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 160 160
Margin (dB) 12.5 13.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 9.8 11.3

.
EVERY SINGLE NIGHT at 6:30-7:00 I lose connection for as little as 15 minutes, as long as a few hours.
Frustrating.....


chd176

join:2003-01-10
Winfield, AL
·CenturyLink

Honestly I think with your loop so long this is going to be pretty much the norm with frequent disconnects and unpredictable sync rates. I could totally be wrong maybe someone like Icon or dsldude can pop in and see if anything else can be done.
--
10,000/768 CenturyTel PPPoE DSL line (really 5,000/768 )


Icon
Time Keeper
Premium,VIP,MVM
join:2004-01-07
Crockett, TX
·Windstream
·CenturyLink

reply to winger94
DSL Speed (Kbits/Sec) 160 160

Now your dl is syncing at the same rate as your upload. Something is making your connection bounce around alright. Did the last tech check for bridge taps, and to make sure that your cable pair was cut dead ahead at your serving terminal?

winger94

join:2008-04-15
North Freedom, WI

I think everything has been looked at once or twice. I noticed something new this am though. A small section of my road has been marked/flagged with spray paint designating where the phone cable was buried maybe 8-9 years ago. Don't know if this is due to the neighbor putting in a culvert for a new driveway or if it means I'm getting a new section of cable dropped??? The township truck was up by us really early this am too.

Actually, I think the speeds dropped when it tried to resync during the problem time:

TUE JUN 03 19:36:44 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:36:44 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:36:44 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:36:44 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:36:44 2008 WanMgr reports DSL is UP

TUE JUN 03 19:36:25 2008 WanMgr reports DSL is Down

TUE JUN 03 19:35:11 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:35:11 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:35:11 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:35:11 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:35:11 2008 WanMgr reports DSL is UP

TUE JUN 03 19:34:52 2008 WanMgr reports DSL is Down

TUE JUN 03 19:33:49 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:33:49 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:33:49 2008 US Tx Power: 11.3 DS Tx Power: 10.4

TUE JUN 03 19:33:49 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:33:49 2008 WanMgr reports DSL is UP

TUE JUN 03 19:33:30 2008 WanMgr reports DSL is Down

TUE JUN 03 19:32:24 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:32:24 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:32:24 2008 US Tx Power: 11.3 DS Tx Power: 10.2

TUE JUN 03 19:32:24 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:32:24 2008 WanMgr reports DSL is UP

TUE JUN 03 19:32:05 2008 WanMgr reports DSL is Down

TUE JUN 03 19:31:03 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:31:03 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:31:03 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:31:03 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:31:03 2008 WanMgr reports DSL is UP

TUE JUN 03 19:30:44 2008 WanMgr reports DSL is Down

TUE JUN 03 19:29:40 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:29:40 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:29:40 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:29:40 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:29:40 2008 WanMgr reports DSL is UP

TUE JUN 03 19:29:02 2008 WanMgr reports DSL is Down

TUE JUN 03 19:27:55 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:27:55 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:27:55 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:27:55 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:27:55 2008 WanMgr reports DSL is UP

TUE JUN 03 19:27:36 2008 WanMgr reports DSL is Down

TUE JUN 03 19:24:27 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:24:27 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:24:27 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:24:27 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:24:27 2008 WanMgr reports DSL is UP

TUE JUN 03 19:23:35 2008 WanMgr reports DSL is Down

TUE JUN 03 19:22:30 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:22:30 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:22:30 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:22:30 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:22:30 2008 WanMgr reports DSL is UP

TUE JUN 03 19:21:50 2008 WanMgr reports DSL is Down

TUE JUN 03 19:20:47 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:20:47 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:20:47 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:20:47 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:20:47 2008 WanMgr reports DSL is UP

TUE JUN 03 19:20:28 2008 WanMgr reports DSL is Down

TUE JUN 03 19:19:19 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:19:19 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:19:19 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:19:19 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 192 kbits/sec

TUE JUN 03 19:19:19 2008 WanMgr reports DSL is UP

TUE JUN 03 19:19:00 2008 WanMgr reports DSL is Down

TUE JUN 03 19:17:49 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:17:49 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:17:49 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:17:49 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 192 kbits/sec

TUE JUN 03 19:17:49 2008 WanMgr reports DSL is UP

TUE JUN 03 19:17:08 2008 WanMgr reports DSL is Down

TUE JUN 03 19:15:57 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:15:57 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:15:57 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:15:57 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:15:57 2008 WanMgr reports DSL is UP

TUE JUN 03 19:15:38 2008 WanMgr reports DSL is Down

TUE JUN 03 19:14:28 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:14:28 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:14:28 2008 US Tx Power: 11.5 DS Tx Power: 9.8

TUE JUN 03 19:14:28 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:14:28 2008 WanMgr reports DSL is UP

TUE JUN 03 19:14:09 2008 WanMgr reports DSL is Down

TUE JUN 03 19:13:01 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:13:01 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:13:01 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:13:01 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:13:01 2008 WanMgr reports DSL is UP

TUE JUN 03 19:12:23 2008 WanMgr reports DSL is Down

TUE JUN 03 19:11:08 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:11:08 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:11:08 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:11:08 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:11:08 2008 WanMgr reports DSL is UP

TUE JUN 03 19:10:30 2008 WanMgr reports DSL is Down

TUE JUN 03 19:09:28 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:09:28 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:09:28 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:09:28 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:09:28 2008 WanMgr reports DSL is UP

TUE JUN 03 19:08:47 2008 WanMgr reports DSL is Down

TUE JUN 03 19:07:32 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:07:32 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:07:32 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:07:32 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:07:32 2008 WanMgr reports DSL is UP

TUE JUN 03 19:07:13 2008 WanMgr reports DSL is Down

TUE JUN 03 19:06:03 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:06:03 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:06:03 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:06:03 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:06:03 2008 WanMgr reports DSL is UP

TUE JUN 03 19:05:36 2008 WanMgr reports DSL is Down

TUE JUN 03 19:04:26 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:04:26 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:04:26 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:04:26 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:04:26 2008 WanMgr reports DSL is UP

TUE JUN 03 19:04:07 2008 WanMgr reports DSL is Down

TUE JUN 03 12:59:41 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 12:59:41 2008 US Margin: 12.0 DS Margin: 8.0

TUE JUN 03 12:59:41 2008 US Tx Power: 11.3 DS Tx Power: 13.2

TUE JUN 03 12:59:41 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

TUE JUN 03 12:59:41 2008 WanMgr reports DSL is UP

TUE JUN 03 12:59:09 2008 WanMgr reports DSL is Down

TUE JUN 03 06:56:25 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 06:56:25 2008 US Margin: 13.0 DS Margin: 7.0

TUE JUN 03 06:56:25 2008 US Tx Power: 11.3 DS Tx Power: 12.9

TUE JUN 03 06:56:25 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

TUE JUN 03 06:56:25 2008 WanMgr reports DSL is UP

TUE JUN 03 06:56:06 2008 WanMgr reports DSL is Down

TUE JUN 03 04:49:43 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 04:49:43 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 04:49:43 2008 US Tx Power: 11.3 DS Tx Power: 10.4

TUE JUN 03 04:49:43 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 288 kbits/sec

TUE JUN 03 04:49:43 2008 WanMgr reports DSL is UP

TUE JUN 03 04:49:11 2008 WanMgr reports DSL is Down

TUE JUN 03 04:48:43 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP link layer failure
.
.
Sorry for the long post. Whether it helps or not, I just figured I'd post the whole log from the problem times. It also seems to be dropping the connection even though the margins are 6 or more....


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

reply to Icon
Icon, all of that has been checked already. The tech has actually almost completely replaced the cable as much work that has been done on it. What it seems is that winger is on 24 gauge, and there may be a span of 26 gauge on the way to his location, causing problems at his distance. This is actually being looked into, but those new stats and so forth are quite odd...
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln

winger94

join:2008-04-15
North Freedom, WI

reply to winger94
I just unplugged the phone line to allow it to re sync up again, they look better today:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 320 160
Margin (dB) 13.5 12.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 11.6 11.3


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
They may look better, but it shouldn't be different almost every time you do that. Those numbers should be relatively consistent, especially with the speed.

winger94

join:2008-04-15
North Freedom, WI

Does anybody else get phone ringing during a lightning storm? I finally had to unplug the phone line in our bedroom yesterday morning because it just kept ringing. Just one ring with every lightning flash. We don't have any corded phones either, just cordless. Would the ringing be another indicator of what might be going wrong with my dsl like a faulty ground or open wire/cable?

Also, while we were in that storm, I went to see what the modem was doing. The dsl light was flashing for a good 10 minutes before I finally decided to unplug it from the wall and from the power cord just to make sure it didn't fry from a lightning surge.

Since the rain has dampened the grounds for the past few days, my speed has been as low as 69kb download while it's raining, will sometimes get as high as 200kb download if it's not raining.

winger94

join:2008-04-15
North Freedom, WI
Also I should add, when it was ringing, I could tell the storm/lightning wasn't directly overhead. It was off in the distance. So it wasn't hitting anything near my house.

winger94

join:2008-04-15
North Freedom, WI


2 edits
Click for full size
Click for full size
I think I have a little moisture in my ped.....

Glad my gravel driveway in the background is still intact though!!! When I took these pics, I had just driven through a 2" river of water going over my road. We've had radar estimates of 8-10" of rain this weekend!!!

Surprisingly enough, I'm able to get online....


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

 

Trailer on its side.
 

The white dot is a FedEx truck. DOH!
 
 
Yeah, I've got a lot of pictures and a video to work on from this weekend, pretty nasty storms. I had a lady tell me Friday that her home was under 30 inches of water, and her phone still worked. My folks' PED and another main box down the driveway are partially under water and everything is working ok, as I would expect. When it comes to basic boxes like those, they seem to hold up pretty well.
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln

winger94

join:2008-04-15
North Freedom, WI

Click for full size
Click for full size
Ok, enough is enough! Another 5.25" fell Thursday afternoon. Wiped out our road this time. Bad thing about living on a dead end is there's no other way out. In the second pic, you can see what I think might be a buried phone cable in the middle of the washout? Hope they don't cut that when the fill the hole back in. This entire area had an estimated 3-5' of water flowing through it late Thursday afternoon!

I got to drive through the ditch that was cut through our road in the first pic. Had to get home to let the dogs out and feed my daughter. Amazing the amount of destruction in Sauk County!!!!

My internet was working pretty decent after last weekend's flooding but has slowed down since the rains on Thursday. I did have to reset it last night as it had 72 reconnects throughout the week.


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

Yikes! Not good. Hopefully that line will be ok, but this may be a good opportunity to get some lines replaced, needless to say. Hopefully this nasty weather stops, but this summer is going to be an interesting one it seems.
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln

winger94

join:2008-04-15
North Freedom, WI

reply to winger94
I'm going to bump this post to the top again.

As I type this info in, there is a small lightning storm going on. Internet was working fine tonight with the exception of the last half hour when the lightning started getting really close. Then the dsl light starts flashing, going steady, then flashing again.

I sure hope my dsl problems don't get put to the back burner. I was VERY patient during the MAJOR flooding that took place over the last 45 days. The floods are over now. I never called in to report a phone line problem, I never called in for dsl tech assistance for well over a month.

I need to get this resolved.....
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