New CT DSL customer, slow/nonexistent daytime speeds in CenturyTel http://www.dslreports.com/forum/r20337989 en Wed, 11 Nov 2009 12:37:39 EDT Wed, 11 Nov 2009 12:37:39 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20869682 winger94 : I'm going to bump this post to the top again.

As I type this info in, there is a small lightning storm going on. Internet was working fine tonight with the exception of the last half hour when the lightning started getting really close. Then the dsl light starts flashing, going steady, then flashing again.

I sure hope my dsl problems don't get put to the back burner. I was VERY patient during the MAJOR flooding that took place over the last 45 days. The floods are over now. I never called in to report a phone line problem, I never called in for dsl tech assistance for well over a month.

I need to get this resolved.....]]> http://www.dslreports.com/forum/remark,20869682 Tue, 29 Jul 2008 23:04:57 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20644796 dsldude08 : Yikes! Not good. Hopefully that line will be ok, but this may be a good opportunity to get some lines replaced, needless to say. Hopefully this nasty weather stops, but this summer is going to be an interesting one it seems. :huh:
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln]]> http://www.dslreports.com/forum/remark,20644796 Sat, 14 Jun 2008 23:38:32 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20643406 winger94 : Ok, enough is enough! Another 5.25" fell Thursday afternoon. Wiped out our road this time. Bad thing about living on a dead end is there's no other way out. In the second pic, you can see what I think might be a buried phone cable in the middle of the washout? Hope they don't cut that when the fill the hole back in. This entire area had an estimated 3-5' of water flowing through it late Thursday afternoon!

I got to drive through the ditch that was cut through our road in the first pic. Had to get home to let the dogs out and feed my daughter. Amazing the amount of destruction in Sauk County!!!!

My internet was working pretty decent after last weekend's flooding but has slowed down since the rains on Thursday. I did have to reset it last night as it had 72 reconnects throughout the week.
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]]> http://www.dslreports.com/forum/remark,20643406 Sat, 14 Jun 2008 16:22:57 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20613198 dsldude08 : Yeah, I've got a lot of pictures and a video to work on from this weekend, pretty nasty storms. I had a lady tell me Friday that her home was under 30 inches of water, and her phone still worked. :) My folks' PED and another main box down the driveway are partially under water and everything is working ok, as I would expect. When it comes to basic boxes like those, they seem to hold up pretty well.
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln
 

Trailer on its side.		 

The white dot is a FedEx truck. DOH!		 
 
]]> http://www.dslreports.com/forum/remark,20613198 Mon, 09 Jun 2008 00:24:18 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20612538 winger94 : I think I have a little moisture in my ped.....:-)

Glad my gravel driveway in the background is still intact though!!! When I took these pics, I had just driven through a 2" river of water going over my road. We've had radar estimates of 8-10" of rain this weekend!!!

Surprisingly enough, I'm able to get online....
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]]> http://www.dslreports.com/forum/remark,20612538 Sun, 08 Jun 2008 21:31:22 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20601875 winger94 : Also I should add, when it was ringing, I could tell the storm/lightning wasn't directly overhead. It was off in the distance. So it wasn't hitting anything near my house. ]]> http://www.dslreports.com/forum/remark,20601875 Fri, 06 Jun 2008 13:48:43 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20601844 winger94 : Does anybody else get phone ringing during a lightning storm? I finally had to unplug the phone line in our bedroom yesterday morning because it just kept ringing. Just one ring with every lightning flash. We don't have any corded phones either, just cordless. Would the ringing be another indicator of what might be going wrong with my dsl like a faulty ground or open wire/cable?

Also, while we were in that storm, I went to see what the modem was doing. The dsl light was flashing for a good 10 minutes before I finally decided to unplug it from the wall and from the power cord just to make sure it didn't fry from a lightning surge.

Since the rain has dampened the grounds for the past few days, my speed has been as low as 69kb download while it's raining, will sometimes get as high as 200kb download if it's not raining. ]]> http://www.dslreports.com/forum/remark,20601844 Fri, 06 Jun 2008 13:44:09 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20590356 dsldude08 : They may look better, but it shouldn't be different almost every time you do that. Those numbers should be relatively consistent, especially with the speed.]]> http://www.dslreports.com/forum/remark,20590356 Wed, 04 Jun 2008 13:47:38 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20590326 winger94 : I just unplugged the phone line to allow it to re sync up again, they look better today:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 320 160
Margin (dB) 13.5 12.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 11.6 11.3 ]]> http://www.dslreports.com/forum/remark,20590326 Wed, 04 Jun 2008 13:43:40 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20590311 dsldude08 : Icon, all of that has been checked already. The tech has actually almost completely replaced the cable as much work that has been done on it. What it seems is that winger is on 24 gauge, and there may be a span of 26 gauge on the way to his location, causing problems at his distance. This is actually being looked into, but those new stats and so forth are quite odd...
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln]]> http://www.dslreports.com/forum/remark,20590311 Wed, 04 Jun 2008 13:42:12 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20590308 winger94 : I think everything has been looked at once or twice. I noticed something new this am though. A small section of my road has been marked/flagged with spray paint designating where the phone cable was buried maybe 8-9 years ago. Don't know if this is due to the neighbor putting in a culvert for a new driveway or if it means I'm getting a new section of cable dropped??? The township truck was up by us really early this am too.

Actually, I think the speeds dropped when it tried to resync during the problem time:

TUE JUN 03 19:36:44 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:36:44 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:36:44 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:36:44 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:36:44 2008 WanMgr reports DSL is UP

TUE JUN 03 19:36:25 2008 WanMgr reports DSL is Down

TUE JUN 03 19:35:11 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:35:11 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:35:11 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:35:11 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:35:11 2008 WanMgr reports DSL is UP

TUE JUN 03 19:34:52 2008 WanMgr reports DSL is Down

TUE JUN 03 19:33:49 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:33:49 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:33:49 2008 US Tx Power: 11.3 DS Tx Power: 10.4

TUE JUN 03 19:33:49 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:33:49 2008 WanMgr reports DSL is UP

TUE JUN 03 19:33:30 2008 WanMgr reports DSL is Down

TUE JUN 03 19:32:24 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:32:24 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:32:24 2008 US Tx Power: 11.3 DS Tx Power: 10.2

TUE JUN 03 19:32:24 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:32:24 2008 WanMgr reports DSL is UP

TUE JUN 03 19:32:05 2008 WanMgr reports DSL is Down

TUE JUN 03 19:31:03 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:31:03 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:31:03 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:31:03 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:31:03 2008 WanMgr reports DSL is UP

TUE JUN 03 19:30:44 2008 WanMgr reports DSL is Down

TUE JUN 03 19:29:40 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:29:40 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:29:40 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:29:40 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:29:40 2008 WanMgr reports DSL is UP

TUE JUN 03 19:29:02 2008 WanMgr reports DSL is Down

TUE JUN 03 19:27:55 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:27:55 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:27:55 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:27:55 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:27:55 2008 WanMgr reports DSL is UP

TUE JUN 03 19:27:36 2008 WanMgr reports DSL is Down

TUE JUN 03 19:24:27 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:24:27 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:24:27 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:24:27 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:24:27 2008 WanMgr reports DSL is UP

TUE JUN 03 19:23:35 2008 WanMgr reports DSL is Down

TUE JUN 03 19:22:30 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:22:30 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:22:30 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:22:30 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:22:30 2008 WanMgr reports DSL is UP

TUE JUN 03 19:21:50 2008 WanMgr reports DSL is Down

TUE JUN 03 19:20:47 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:20:47 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:20:47 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:20:47 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:20:47 2008 WanMgr reports DSL is UP

TUE JUN 03 19:20:28 2008 WanMgr reports DSL is Down

TUE JUN 03 19:19:19 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:19:19 2008 US Margin: 13.0 DS Margin: 5.0

TUE JUN 03 19:19:19 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:19:19 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 192 kbits/sec

TUE JUN 03 19:19:19 2008 WanMgr reports DSL is UP

TUE JUN 03 19:19:00 2008 WanMgr reports DSL is Down

TUE JUN 03 19:17:49 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:17:49 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:17:49 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:17:49 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 192 kbits/sec

TUE JUN 03 19:17:49 2008 WanMgr reports DSL is UP

TUE JUN 03 19:17:08 2008 WanMgr reports DSL is Down

TUE JUN 03 19:15:57 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:15:57 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:15:57 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:15:57 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:15:57 2008 WanMgr reports DSL is UP

TUE JUN 03 19:15:38 2008 WanMgr reports DSL is Down

TUE JUN 03 19:14:28 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:14:28 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:14:28 2008 US Tx Power: 11.5 DS Tx Power: 9.8

TUE JUN 03 19:14:28 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:14:28 2008 WanMgr reports DSL is UP

TUE JUN 03 19:14:09 2008 WanMgr reports DSL is Down

TUE JUN 03 19:13:01 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:13:01 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:13:01 2008 US Tx Power: 11.3 DS Tx Power: 9.5

TUE JUN 03 19:13:01 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:13:01 2008 WanMgr reports DSL is UP

TUE JUN 03 19:12:23 2008 WanMgr reports DSL is Down

TUE JUN 03 19:11:08 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:11:08 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:11:08 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:11:08 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:11:08 2008 WanMgr reports DSL is UP

TUE JUN 03 19:10:30 2008 WanMgr reports DSL is Down

TUE JUN 03 19:09:28 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:09:28 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:09:28 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:09:28 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:09:28 2008 WanMgr reports DSL is UP

TUE JUN 03 19:08:47 2008 WanMgr reports DSL is Down

TUE JUN 03 19:07:32 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:07:32 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:07:32 2008 US Tx Power: 11.3 DS Tx Power: 9.8

TUE JUN 03 19:07:32 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:07:32 2008 WanMgr reports DSL is UP

TUE JUN 03 19:07:13 2008 WanMgr reports DSL is Down

TUE JUN 03 19:06:03 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:06:03 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 19:06:03 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:06:03 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:06:03 2008 WanMgr reports DSL is UP

TUE JUN 03 19:05:36 2008 WanMgr reports DSL is Down

TUE JUN 03 19:04:26 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 19:04:26 2008 US Margin: 13.0 DS Margin: 6.0

TUE JUN 03 19:04:26 2008 US Tx Power: 11.3 DS Tx Power: 10.0

TUE JUN 03 19:04:26 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 160 kbits/sec

TUE JUN 03 19:04:26 2008 WanMgr reports DSL is UP

TUE JUN 03 19:04:07 2008 WanMgr reports DSL is Down

TUE JUN 03 12:59:41 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 12:59:41 2008 US Margin: 12.0 DS Margin: 8.0

TUE JUN 03 12:59:41 2008 US Tx Power: 11.3 DS Tx Power: 13.2

TUE JUN 03 12:59:41 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

TUE JUN 03 12:59:41 2008 WanMgr reports DSL is UP

TUE JUN 03 12:59:09 2008 WanMgr reports DSL is Down

TUE JUN 03 06:56:25 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 06:56:25 2008 US Margin: 13.0 DS Margin: 7.0

TUE JUN 03 06:56:25 2008 US Tx Power: 11.3 DS Tx Power: 12.9

TUE JUN 03 06:56:25 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

TUE JUN 03 06:56:25 2008 WanMgr reports DSL is UP

TUE JUN 03 06:56:06 2008 WanMgr reports DSL is Down

TUE JUN 03 04:49:43 2008 US Atten: 31.5 DS Atten: 63.5

TUE JUN 03 04:49:43 2008 US Margin: 12.0 DS Margin: 6.0

TUE JUN 03 04:49:43 2008 US Tx Power: 11.3 DS Tx Power: 10.4

TUE JUN 03 04:49:43 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 288 kbits/sec

TUE JUN 03 04:49:43 2008 WanMgr reports DSL is UP

TUE JUN 03 04:49:11 2008 WanMgr reports DSL is Down

TUE JUN 03 04:48:43 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP link layer failure
.
.
Sorry for the long post. Whether it helps or not, I just figured I'd post the whole log from the problem times. It also seems to be dropping the connection even though the margins are 6 or more....]]> http://www.dslreports.com/forum/remark,20590308 Wed, 04 Jun 2008 13:41:43 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20589578 Icon : DSL Speed (Kbits/Sec) 160 160

Now your dl is syncing at the same rate as your upload. Something is making your connection bounce around alright. Did the last tech check for bridge taps, and to make sure that your cable pair was cut dead ahead at your serving terminal?]]> http://www.dslreports.com/forum/remark,20589578 Wed, 04 Jun 2008 11:45:28 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20589520 chd176 : Honestly I think with your loop so long this is going to be pretty much the norm with frequent disconnects and unpredictable sync rates. I could totally be wrong maybe someone like Icon or dsldude can pop in and see if anything else can be done.
--
10,000/768 CenturyTel PPPoE DSL line (really 5,000/768 ;))]]> http://www.dslreports.com/forum/remark,20589520 Wed, 04 Jun 2008 11:36:43 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20588508 winger94 : This is High speed internet? Was without internet for the majority of last night because it kept dropping signal. This is what I ended up with when it finally stayed online:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 160 160
Margin (dB) 12.5 13.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 9.8 11.3

.
EVERY SINGLE NIGHT at 6:30-7:00 I lose connection for as little as 15 minutes, as long as a few hours.
Frustrating.....]]> http://www.dslreports.com/forum/remark,20588508 Wed, 04 Jun 2008 08:09:38 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20560483 winger94 : Looks like I lost connection 3 times this afternoon. Here's my log:
.
.

THU MAY 29 19:34:08 2008
Setting System clock to Local time THU MAY 29 9:34:08 2008

THU MAY 29 19:34:08 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 19:34:05 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 19:34:05 2008 Connecting session(0): My Connection due to Manual Connect

THU MAY 29 19:33:56 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU MAY 29 19:33:56 2008 Disconnecting session(0): My Connection due to dsl Restart

THU MAY 29 19:33:47 2008 US Atten: 31.5 DS Atten: 63.5

THU MAY 29 19:33:47 2008 US Margin: 13.0 DS Margin: 9.0

THU MAY 29 19:33:47 2008 US Tx Power: 11.3 DS Tx Power: 12.0

THU MAY 29 19:33:47 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

THU MAY 29 19:33:47 2008 WanMgr reports DSL is UP

THU MAY 29 19:33:28 2008 WanMgr reports DSL is Down

THU MAY 29 19:05:59 2008 Setting System clock to Local time THU MAY 29 19:05:59 2008

THU MAY 29 19:05:59 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 19:05:57 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 19:05:57 2008 Connecting session(0): My Connection due to AutoConnect request

THU MAY 29 19:01:59 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU MAY 29 19:01:59 2008 Disconnecting session(0): My Connection due to PADT received

THU MAY 29 19:01:59 2008 Received PADT for session id 2297

THU MAY 29 18:54:17 2008 Setting System clock to Local time THU MAY 29 18:54:16 2008

THU MAY 29 18:54:17 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 18:54:14 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 18:54:14 2008 Connecting session(0): My Connection due to Manual Connect

THU MAY 29 18:54:03 2008 Disconnecting session(0): My Connection due to PADT received

THU MAY 29 18:54:03 2008 Received PADT for session id 2771

THU MAY 29 18:54:00 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU MAY 29 18:54:00 2008 Disconnecting session(0): My Connection due to dsl Restart

THU MAY 29 18:53:51 2008 US Atten: 31.5 DS Atten: 63.5

THU MAY 29 18:53:51 2008 US Margin: 12.0 DS Margin: 8.0

THU MAY 29 18:53:51 2008 US Tx Power: 11.3 DS Tx Power: 11.4

THU MAY 29 18:53:51 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

THU MAY 29 18:53:51 2008 WanMgr reports DSL is UP

THU MAY 29 18:53:14 2008 WanMgr reports DSL is Down

THU MAY 29 18:48:57 2008 Setting System clock to Local time THU MAY 29 18:48:56 2008

THU MAY 29 18:48:57 2008 Time set from Primary SNTP server: tock.usno.navy.mil

THU MAY 29 18:48:55 2008 PPP CONNECTED on VPI 8 VCI 35

THU MAY 29 18:48:54 2008 Connecting session(0): My Connection due to AutoConnect request

THU MAY 29 18:30:03 2008 PPP DISCONNECTED on VPI 8 VCI 35 : PPP link layer failure

THU MAY 29 18:29:55 2008 US Atten: 31.5 DS Atten: 63.5

THU MAY 29 18:29:55 2008 US Margin: 12.0 DS Margin: 11.0

THU MAY 29 18:29:55 2008 US Tx Power: 11.3 DS Tx Power: 11.1

THU MAY 29 18:29:55 2008 US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

THU MAY 29 18:29:55 2008 WanMgr reports DSL is UP

THU MAY 29 18:29:35 2008 WanMgr reports DSL is Down

THU MAY 29 09:42:47 2008 DNS: Unknown host: 'wpad.myhome.westell.com'

THU MAY 29 09:42:47 2008 DNS: Unknown host: 'wpad.myhome.westell.com'
.
.

And all this happened about the same time as usual, around 6:30. Why 6:30? Usually when it says "WanMgr reports DSL is Down", it seems to coincide with a low upstream or downstream margin (less than 6 or 7). Doesn't look like the case tonight. But we have had a small amount of rain. Barely enough to wet the grass. Might've been enough to cause the problems???]]> http://www.dslreports.com/forum/remark,20560483 Thu, 29 May 2008 20:56:55 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20553156 dsldude08 : Thanks, keep posting the stats. The more we have, the more we can show what's going on and track it. Btw, this is being looked into more so than what I spoke to you about last. I will give you updates as I receive them. Hang in there!
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln]]> http://www.dslreports.com/forum/remark,20553156 Wed, 28 May 2008 16:38:35 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20553133 winger94 : As of a few minutes ago:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 320 160
Margin (dB) 12.5 13.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 11.6 11.3
]]> http://www.dslreports.com/forum/remark,20553133 Wed, 28 May 2008 16:35:11 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20550607 dsldude08 : You can IM either myself or Icon to see if we can get more information about this. Please include a good contact number.

Thanks!]]> http://www.dslreports.com/forum/remark,20550607 Wed, 28 May 2008 08:58:48 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20549229 Icon : With your attenuation that high (63+), you can almost expect some issues with a solid connection. Even though your signal margin is decent at 13-14, the sheer length of the circuit you're on is playing a factor. I still believe interleave may help some, but may not be a final fix.

Any CO tech can log into your DSLAM and change the line mode to Interleave, or the programming dept. can do it as well. If you'd like me to help you out, IM me your contact info (name, number, city/state) and I'll have it changed tomorrow.]]> http://www.dslreports.com/forum/remark,20549229 Tue, 27 May 2008 22:39:56 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20549156 winger94 : Update:

Still having intermittant issues on my line. Especially when the lightning started up the other night. Spoke with the tech after they put me on a different switch in the office the other day, he states they are not sure how to change my setup to an interleaved profile. He said all of their installs are on the fast profile.

So as I type this, what will interleaved give me? What is it going to prevent or allow to happen?

I've been told that the local office supervisor is more or less telling the techs to stop wasting time trying to get me fixed. The main tech has had a few thoughts about what to do next (like rerouting the line to my house where it goes thru a small section of overhead cables near the office in town. Thinks it might be thin wire and picking up noise?) He's been trying VERY hard to get my system working. I do appreciate it too!!!!]]> http://www.dslreports.com/forum/remark,20549156 Tue, 27 May 2008 22:25:51 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20461903 winger94 : I made sure I wired it properly. The cat3 wiring that I used is twisted too. Today, here's my numbers:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 320 160
Margin (dB) 14.0 11.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 11.6 11.1

The 14.0 on the download margin is the highest it's ever been since I've been tracking it. But the problem is, it doesn't stay like that. I can check it 15 minutes from now and it'll be 5.0 or 6.0

I just pulled a sample of my log:

SAT MAY 10 13:52:15 2008
Setting System clock to Local time SAT MAY 10 13:52:15 2008

SAT MAY 10 13:52:15 2008
Time set from Primary SNTP server: tock.usno.navy.mil

SAT MAY 10 13:52:13 2008
PPP CONNECTED on VPI 8 VCI 35

SAT MAY 10 13:52:12 2008
Connecting session(0): My Connection due to Manual Connect

SAT MAY 10 13:52:03 2008
LAN PC Unable to communicate with DNS Server. (error = 'connection timed out', count = 3)

SAT MAY 10 13:52:02 2008
PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

SAT MAY 10 13:52:02 2008
Disconnecting session(0): My Connection due to dsl Restart

SAT MAY 10 13:51:53 2008
US Atten: 31.5 DS Atten: 63.5

SAT MAY 10 13:51:53 2008
US Margin: 11.0 DS Margin: 13.0

SAT MAY 10 13:51:53 2008
US Tx Power: 11.1 DS Tx Power: 11.6

SAT MAY 10 13:51:53 2008
US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

SAT MAY 10 13:51:53 2008
WanMgr reports DSL is UP

SAT MAY 10 13:51:29 2008
WanMgr reports DSL is Down

SAT MAY 10 09:30:48 2008
Setting System clock to Local time SAT MAY 10 09:30:47 2008

SAT MAY 10 09:30:48 2008
Time set from Primary SNTP server: tock.usno.navy.mil

SAT MAY 10 09:30:46 2008
PPP CONNECTED on VPI 8 VCI 35

SAT MAY 10 09:30:46 2008
Connecting session(0): My Connection due to AutoConnect request

SAT MAY 10 09:29:50 2008
US Atten: 31.5 DS Atten: 63.5

SAT MAY 10 09:29:50 2008
US Margin: 11.0 DS Margin: 5.0

SAT MAY 10 09:29:50 2008
US Tx Power: 11.3 DS Tx Power: 10.2

SAT MAY 10 09:29:50 2008
US DSL Rate: 160 kbits/sec DS DSL Rate: 256 kbits/sec

SAT MAY 10 09:29:50 2008
WanMgr reports DSL is UP

SAT MAY 10 09:29:31 2008
WanMgr reports DSL is Down

SAT MAY 10 09:28:33 2008
LAN PC Unable to communicate with DNS Server. (error = 'connection timed out', count = 3)

SAT MAY 10 09:28:31 2008
PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

SAT MAY 10 09:28:31 2008
Disconnecting session(0): My Connection due to PADT received

SAT MAY 10 09:28:31 2008
Received PADT for session id 11363

SAT MAY 10 08:41:02 2008
DNS: Unknown host: 'wpad.westell.com'

SAT MAY 10 08:41:02 2008
DNS: Unknown host: 'wpad.myhome.westell.com'

FRI MAY 09 20:11:15 2008
Setting System clock to Local time FRI MAY 09 20:11:13 2008

FRI MAY 09 20:11:15 2008
Time set from Primary SNTP server: tock.usno.navy.mil

FRI MAY 09 20:11:13 2008
PPP CONNECTED on VPI 8 VCI 35

FRI MAY 09 20:11:12 2008
Connecting session(0): My Connection due to Manual Connect

FRI MAY 09 20:11:03 2008
PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

FRI MAY 09 20:11:03 2008
Disconnecting session(0): My Connection due to dsl Restart

FRI MAY 09 20:10:54 2008
US Atten: 31.5 DS Atten: 63.5

FRI MAY 09 20:10:54 2008 US Margin: 11.0 DS Margin: 11.0

FRI MAY 09 20:10:54 2008
US Tx Power: 11.1 DS Tx Power: 12.5

FRI MAY 09 20:10:54 2008
US DSL Rate: 160 kbits/sec DS DSL Rate: 320 kbits/sec

FRI MAY 09 20:10:54 2008
WanMgr reports DSL is UP

FRI MAY 09 20:10:35 2008
WanMgr reports DSL is Down]]> http://www.dslreports.com/forum/remark,20461903 Sat, 10 May 2008 15:03:08 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20460092 Icon : OK, that's the newest NID we use, and they are more "broadband friendly" than the older Corning models like the pic a few posts up. They are rated for higher throughput speeds, and are the best option when you're on a very long loop like you are.

And you already have a splitter installed in it, so you have no need for any inside filters, presuming it's all wired correctly. ]]> http://www.dslreports.com/forum/remark,20460092 Sat, 10 May 2008 01:10:01 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20458245 winger94 : Here's the pic, my camera is on the fritz, poor focusing.
Click for full size
]]> http://www.dslreports.com/forum/remark,20458245 Fri, 09 May 2008 17:14:41 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20454886 Icon :
said by winger94 See Profile :

I've asked about the interleaved option, he was going to check into it after I rewired my house. Is the cat3 going to be enough? I could not find any cat5 in a small spool, so I opted for the cat3. It appears that it really didn't improve anything anyways over the original wiring that was there prior to today.
Tell the tech that a CO tech can change the profile to interleave, or the programming dept. can do it as well.

Cat 3 is fine as long as it's twisted pair. You won't really see any performance difference between it and cat 5.

said by winger94 See Profile :

He's mentioned splitting my signal to a dsl only pair, still waiting to see if it will come to that.

Any ideas?
Didn't you mention earlier that you tried running a long base cord from the NID directly to your modem, and the stats stayed the same? If that's so, then a NID splitter really won't help much if any. Can you take a peek inside your nid and maybe take a picture of it? Or tell me the make/model if you can?]]> http://www.dslreports.com/forum/remark,20454886 Fri, 09 May 2008 01:07:28 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20454571 chd176 : I'm not really sure if this would help. I was put on a NID filter the day my DSL was install (so I wouldn't have to use the inside dsl filters). So maybe someone can chime in and see if it would be worth trying. Here is what mine looks like



basically you have all of your voice lines going to...well voice and then a dedicated line (mine is cat3 as well) going from the NID filter labeled "data" to the modem.]]> http://www.dslreports.com/forum/remark,20454571 Thu, 08 May 2008 23:30:05 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20454373 winger94 : A little update:

Been monitoring my system for several weeks now, I've tried a Westell wireless modem borrowed from my neighbor (moved out recently), rewired my computer room with cat3 from the NID to my modem, been dropped from the 608/320 speeds to a 320/160 setup. Nothing has helped much with the exception that it doesn't drop nearly as much as it used to with the higher speeds. I put my 6100 Westell back online tonight, and I just finished the inside wiring, so I'll be calling the tech tomorrow to give him an update. I've asked about the interleaved option, he was going to check into it after I rewired my house. Is the cat3 going to be enough? I could not find any cat5 in a small spool, so I opted for the cat3. It appears that it really didn't improve anything anyways over the original wiring that was there prior to today.

Here's my current stats:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 288 160
Margin (dB) 7.5 11.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 10.6 11.1

At one point, he had changed me to a different switch in the office, but it made my upload margin go into the toilet (download margin DID improve though). He put me back to the original switch, now my download is bad again.

He's mentioned splitting my signal to a dsl only pair, still waiting to see if it will come to that.

Any ideas?]]> http://www.dslreports.com/forum/remark,20454373 Thu, 08 May 2008 22:43:43 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20347377 Icon : You should probably have them provision your dl speed at 512k, which would help your noise margin slightly, and also take you off fast path and put you on an interleaved noise profile. It may take getting to a local tech for them to actually know what you're talking about, unless you get someone who is knowledgeable enough to make the changes.]]> http://www.dslreports.com/forum/remark,20347377 Thu, 17 Apr 2008 01:25:17 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20342627 tstolze : Not sure what Centurytel has in the system for issues like this, you are on the edge of service as stated and also by your modem stats.

My Dad has similar stats through ATT and they have his account locked to 364/364. Anything higher and he gets constant disconnects, even at the lower tier he has issues 3-4 days a year.

I am sure we will get feedback from others with more "inside" information.
--
Ofallon, Mo Weather]]> http://www.dslreports.com/forum/remark,20342627 Wed, 16 Apr 2008 10:41:54 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20342061 winger94 : After I got home last night, I read the log from the modem. It was going up and down every 62-64 seconds again. But at least this time it's always come back on at 608 DS and 320 US. Even this morning when I checked it, it was still going up, showing the stats, then it goes offline at around 62 seconds give or take a second or two.

Here's this morning's numbers:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 608 320
Margin (dB) 7.0 8.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 13.9 11.9 ]]> http://www.dslreports.com/forum/remark,20342061 Wed, 16 Apr 2008 08:14:45 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20341714 tstolze : Just curious, could you post your modem stats for use again? Thanks! :)
--
Ofallon, Mo Weather]]> http://www.dslreports.com/forum/remark,20341714 Wed, 16 Apr 2008 02:50:02 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20340517 dsldude08 : That is always good to hear. I'm glad you are getting resolution for this matter. Post back with your updates if you will please. :)]]> http://www.dslreports.com/forum/remark,20340517 Tue, 15 Apr 2008 21:30:22 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20339349 winger94 : Just spoke with the repair guy, he said he checked the cable that runs to my house, traced it back to roughly the 15,000' mark, found mouse nests in several peds so he cleaned them all up. Also found 3 peds with scotchlocks that weren't pinched properly. They had the meter on my NID, was reading very low until he fixed the very last ped, then the meter shot right up to an acceptable level (whatever that was/is). So now it's up to me to put it through the paces and see if it goes offline tonight. He's going to call me back tomorrow to see how it went. The tech has been EXCELLENT to work with.

I knew from the beginning that I might not even be able to get DSL due to my distance. I just hope that this fixes it. With any luck, this will also fix the problems that my neighbor is having too.]]> http://www.dslreports.com/forum/remark,20339349 Tue, 15 Apr 2008 17:40:14 EDT Re: New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20338038 dsldude08 : Based upon the stats you posted here, it seems like your download is slower than your upload, be sure to mention that if it is the case when you do a speed test.

The reason the extended is available to you is because you are between 18,000ft and 23,000ft. The service has to be tested at first by a tech when installed to check the signal quality. If you are having ongoing issues, it may very well be possible that you won't be able to have it due to the quality being so erratic. The only real way here is to have a tech come out again and see what he/she can do. :huh:
--
"We the people are the rightful masters of both Congress and the courts, not to overthrow the Constitution but to overthrow the men who pervert the Constitution."
- Abraham Lincoln]]> http://www.dslreports.com/forum/remark,20338038 Tue, 15 Apr 2008 13:52:27 EDT New CT DSL customer, slow/nonexistent daytime speeds http://www.dslreports.com/forum/remark,20337989 winger94 : New to this forum, thought I'd post my story.

Been an internet user since 1998, dialup user until November of 2005 when I got Wildblue satellite. I hated the latency, but it did the trick. Got the letter from Centurytel in Feb that I finally qualified for the extended service DSL. They came out, tested me, said it would work, but I was going to be restricted to 256kb DL. I agreed to have it installed even thought it was slower than what I had with Wildblue. I had my doubts about the DSL reliability, so I didn't cancel my satellite right away. I used it for probably 6 weeks or more, never had a glitch. Until I told my neighbor about it. We are at the very end of a dead-end road. Supposedly the furthest customers to the east of the city (maybe 21-22k feet??)

The very day that he was hooked up, I noticed the problems starting. I didn't realize he was hooked up until I complained to him about it. I told him he better wait for a week or so until they fix mine. He said "too late, I got hooked up 3 days ago". Hmmm... Same day mine went bad...

I've had days where it has been down for 6-8 hours according to my log on the Westell.

This past weekend it was down both days until maybe 4:00 or a little later, then it hooks up rock solid until I go to bed. Last night when I got home, it was barely connected (linked at 128 upload, 320 download). I rebooted the modem, it came back up at the same speed until it went offline again at 9:30, then came back up rock solid at 608kb DL, 320kb UL until I went to bed.

This am, it started trying to connect at 5:55am, never hooked up until 6:30am, but it would go down every 62 seconds. Why every 62 seconds? I have no idea. Ok, so a few times it was 63 or 64 seconds, but averaged 62 seconds according to the log. It got better by 9:30 am, but has been offline several times before the noon hour.

Here's my latest tranceiver stats:
Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 128 320
Margin (dB) 4.5 7.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 10.0 11.9

The guy was out here last Friday, said he found a mouse nest in the ped about half way up my road (road is .7 mile long to my ped at the end of my driveway). He says it all looks good up here, he can't understand why I'm having problems. I've checked all the inside things, and have a homerun all the way to the new NID that they installed outside my house. I even ran a cord to the NID to bypass the house wiring, same results.

I made ANOTHER call last night to tech support to say I'm offline AGAIN. I'm worried that they'll come out here and tell me that I just can't have DSL, and I'll have to re-sign up with satellite, probably with a new 2 year contract. This sucks! Help!!!???]]> http://www.dslreports.com/forum/remark,20337989 Tue, 15 Apr 2008 13:43:58 EDT